Always loved buzz bingo the chat hosts are so nice and I'm now loving the new live chat and quiz in the penny room also customer services have never let me down 😁
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Regular at Buzz Irvine. Some of the Staff extremely helpful and nice. Especially Gina and Sharon, make you feel appreciated. Very polite, and experienced.
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If you have connection issues during most of the big live or nationwide games, why not invest in making this issue go away? So many people upset that they couldn't see their games play out and have th... Se mer
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Staff are very helpful,I have witnessed how kind they are to elderly people and go that extra mile with them,giving tjem an enjoyable night and keeping them safe. Staff in machine area look after the... Se mer
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Företagsinformation
Skrivet av företaget
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Kontaktuppgifter
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Storbritannien
- buzzbingo.com
4,0
Bra
3 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We visit twice a week every week been…
We visit twice a week every week been coming for years but we don't get any offers are texts we see new people come in to play and they get loads of stuff should look after regular customers as well it's them what keep the club afloat
14 januari 2026
Omdöme utan inbjudan
Svar från Buzz Bingo
Hi Eleanor,
I hope you’re well.
Thank you for taking the time to leave us a review.
Unfortunately I am unable to provide any specific information over TrustPilot regarding promotions, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods such as email and live chat which are all outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Kind regards,
Olivia
Customer Reviews Team
Good prize money and in house games…
Good prize money and in house games makes our visit a good night's entertainment thanks
10 januari 2026
Omdöme utan inbjudan
Svar från Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Peterborough.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Great app and also open buzz places
Great app and also open buzz places, enjoyed with great friends
18 december 2025
Omdöme utan inbjudan
Svar från Buzz Bingo
Hi Maria,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Doncaster. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Nice friendly club
its a friendly club always welcoming we like Saturdays its a relaxing fun evening
10 januari 2026
Omdöme utan inbjudan
Svar från Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Basingstoke.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Staff are exceptional and so friendly
15 januari 2026
Omdöme utan inbjudan
Svar från Buzz Bingo
Hi Kate,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Irvine. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
What an amazing group of staff…
What an amazing group of staff ,friendly and easily approachable
9 januari 2026
Omdöme utan inbjudan
Svar från Buzz Bingo
Hi Michelle,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Nottingham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Much better atmosphere and money
12 januari 2026
Omdöme utan inbjudan
Svar från Buzz Bingo
Hi Mary,
I hope you're well. Thank you for taking the time to leave us a review for our Wolverhampton Ashmore Park.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Love buzz bingo
I love going to buzz bingo rotherham the staff are lovely to talk too when you go in
16 januari 2026
Svar från Buzz Bingo
Hi Sharon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Rotherham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Good choice of bingo room
Good choice room to meet evey 1s budget i play almost every day passes time in winter months only play wot I can afford 🙃
14 januari 2026
Svar från Buzz Bingo
Hi there Michelle,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our bingo games and chatting with other players! It is always lovely to have a win, but I am glad to hear the site also offers that social aspect for you.
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
Was made very welcome
Was made very welcome. Michelle on the front desk was very helpful
13 januari 2026
Svar från Buzz Bingo
Good afternoon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Burnley. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Went for second visit at Ipswich club
Went for second visit at Ipswich club, was under the impression that we would get the bingo and food offer again. Asked us to produce booklets which we were not given in the first place! Very cold and just ignored us when we asked if we could do anything. Walked out!
Had £4.20 in my club account and asked for a refund by email to customer service. Went back and forth with them saying they needed I. D to verify the account but apparently they couldn't use my driving licence as they already had it!?!? Had to send a utility bill and got the refund. Ipswich DID NOT ask for two forms of I. D when we joined.
TERRIBLE SERVICE
15 december 2025
Omdöme utan inbjudan
Svar från Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Ipswich Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
It was friendly and fun
12 januari 2026
Svar från Buzz Bingo
Hi Lauren,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
It's very good and staff are diamonds 💎…
It's very good and staff are diamonds 💎 and good
6 januari 2026
Svar från Buzz Bingo
Hi John,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Widnes. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
spent 25 pound in January should of got…
spent 25 pound in January should of got two stamps added to my bonus card but haven’t got them? The host on live chat was called JordanM arrogant&rude..told me my stamps will not be added because I didn’t log out online and went straight to the app? This is not the case at all because I’ve jumped from online to the app before and my stamps were added…you cross the online site off and it logs you out anyway..everyone knows this. all im asking is to add the stamps or some sort of compensation please
1 januari 2026
Svar från Buzz Bingo
Hi there Kallum,
I hope you’re well.
I am sorry to hear of any issues receiving our app stamper offer. Please be advised each promotional offer will have specific qualification requirements outlined within the terms.
Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
Svar från Buzz Bingo
Hi Wendy,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Dundee. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Svar från Buzz Bingo
Hi there Lesilie,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our games. It is always lovely to have a win!
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
Good to look back on reviews
Good to look back on reviews. This site is a money collector for their non profit making clubs, they quite literally use the lowest rtp so they make nothing but profit all the slots are at 92% and they never payout.
6 januari 2026
Omdöme utan inbjudan
Svar från Buzz Bingo
Hi there,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
Like the set up of bingo and slots
Like the set up of bingo and slots. There is always someone available if u need help
27 december 2025
Svar från Buzz Bingo
Hi Margaret,
Thank you for your review.
It’s great to hear you are satisfied with our site and our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Good luck on the site in the future.
Kind regards,
Tia
Customer Reviews Team
Svar från Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
This place has gone down hill so fast
This place has gone down hill so fast!
In club and online is absolutely shocking!
£60 online today for a £10 bouns back from 6 games i played. Absolute joke
And in club thats even more laughable. £10 a line £20 then full house usually people winning.
You have lost a really good player, I'll be going to club 3000 more.
31 december 2025
Omdöme utan inbjudan
Svar från Buzz Bingo
Hi there Paul,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
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