OmniHear Omdömen 

We exchanged a number of emails, starting with the unfortunate experience with my physical anomalies that made it impossible for me to wear the hearing aids.
It seemed that my request was then passed through many hands and I felt that my case was lost.
However, the following morning I tried calling the support number. The agent who answered was sympathetic but after reviewing my case, she declined to disclose a return address that I could use. Instead, she offered me a refund which I felt was more than generous. I accepted her offer and am awaiting the result.

Easy to order but confusing that one is not ordering a pair, being each as in a pair being each. It appears it is a pair when looking at the illustration.

Too many add on requests offered before placing order,
makes one think there is too much effort on "Saling" and not just the product.

Good customer service

Their response was great and helpful, still waiting to try them and looking forward to that

Ordering was easy and quick. Unable to comment on the hearing aids till they have been received. Will comment after using.

got back to me straight away

I bought 4 hearing aids by mistake, but could not cancel the order 5 minutes later. The agent told me to wait until the order arrived and then send the 3 back. When the order arrived and I contacted the support, I was offered a 75% discount to keep all 4, and I decided to accept it, rather than go through the trouble of shipping them back. Unfortunately I cannot wear them at all since they are too big for my ear canal.

First, it's the price. Second, I've heard in the past that the best hearing aids you would want are designed in Germany.

Fast and efficient use of time online but I don't know when to expect the product, don't know if it will be good, don't know if I can adjust the various levels of treble or bass, nor how effective it's going to be for my 2 elderly and quite deaf parents. If the product works, I'll come back and give you a 6!

Ease of use , Thanks

Your Customer Service Team is great. Very helpful and the response is very timely. I am happy and grateful for your service!

Warnung.Auf keinen Fall diese Geräte kaufen!!Garantie ist lediglich 30 Tage!!! Qualität der Geräte ist unterdurchschnitlich!! Nach 3 Monaten 2 Geräte kaputt.

Endlich ist Jean,Glen,Peter in der Firma die die ungerechte Behandlung meiner Person festgestellt haben und mir neue Geräte zugeschickt haben und im Namen der Firma sich entschuldigt haben.Schade dass nicht alle Mitarbeiter so handeln.

Easy to understand

Efficient, a bargain and fast. Excellent

Purchase was straightforward. I did however find the continuing offers trying to get me to buy more, annoying and somewhat confusing.

That you tricked me into the premium and it cost me twice as much as the hearing,aids are worth

Experience good, missing faster shipment like FedEx or something similar.

I received a somewhat quick response and now I look forward to a resolution.

Ich habe 12 Geräte geliefert bekommen ohne Angabe von Gründen.Die Qualität ist in keiner Weise wie in der in der Werbung angegeben.Der Bestell-und Bezahlvorgang ist unübersichtlich.Kommunikation über KI völlig unzureichend.Man darf nur ungeöffnete Geräte zurücksenden, d.h. ein Test wäre nicht möglich