Buymie is very convenient when u need some groceries in a hurry. Just had a new baby so the ease BuyMie gives me when I have a house to run but no time to go out for shopping is priceless.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Used Buymie multiple times and overall it’s very convenient. The app is easy to use, delivery is usually fast, and shoppers often communicate well about replacements. Great for busy days or when you... Se mer
Företaget har svarat
Fantastic service. All items delivered promptly and all in perfect condition with a very friendly personal shopper. Normally I would shop myself but I didn’t have the car so used this service. I will... Se mer
Företaget har svarat
Edit:They responded again with Blatent lies, no one has ever contacted or compensated me. Heck they don't even know my email. They're not used to people responding twice calling them out for their... Se mer
Företagsinformation
Skrivet av företaget
Same Day Grocery Delivery. Groceries Delivered On-Demand in as little as 1 hour.
Kontaktuppgifter
Sir John Rogerson's Quay 1, Dublin, Irland
- support@buymie.eu
- buymie.eu
4,2
Bra
754 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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The shoppers
The shoppers! Very thorough and thoughtful. Understand how to properly substitute for best value and if in doubt they will call to discuss. Extremely kind and helpful from doing your shop to delivering at your door. Customer service team also excellent. I would highly recommend the service!
25 augusti 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Excellent service
Excellent service, great availability for short-notice shopping. I’ve used the service many times and deliveries have always been on time or sooner every time I’ve ordered. Superb customer care support received when I messaged with queries on two occasions, which were responded to and resolved within minutes. Would highly recommend.
25 augusti 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
I've used this service multiple times…
I've used this service multiple times now and only once been let down, and even then customer service were spectacular and rectified the issues immediately. The shoppers are super helpful and customer service are not only extremely prompt but also genuinely working to provide a solid customer service experience!!
16 augusti 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Buymie is a useful thing for those like…
Buymie is a useful thing for those like me without a car. However, I encountered a few issues while using the service where shoppers choose bad quality items or substitute items for wrong ones. Overall, the customer service from buymie was always excellent to resolve my issues, but I had a bad experience recently where the attendant Maral blamed me for the wrong items the shopper bought, ridiculous.
2 augusti 2024
Omdöme utan inbjudan
Svar från Buymie
Hey there,
We're sorry to hear you've had some issues in the past.
You don't appear to have provided any details, such as an Order ID, so we're unable to locate your order in our system or any historical conversations with our customer service team.
Could you respond to our request for more information so we can investigate further?
Highly recommend
Brilliant customer service, always ready to help. Love this service. Thank you!
2 augusti 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
The level of service and attention to…
The level of service and attention to detail is outstanding.
27 juli 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Consistently unreliable service
Consistently unreliable service. On several occasions, my order has been postponed until the next day at the very last minute. Many shoppers also fail to call when the selected product is not available. Do not use this service. It will let you down.
22 juli 2024
Omdöme utan inbjudan
Svar från Buymie
Hey Ste,
We're sorry to hear you've had a problem with a recent order.
You don't appear to have provided any details like an Order ID so we're unable to locate the order in our system.
Could you respond to our request for more information so we can investigate further?
Someone deleted my account
Someone deleted my account, I have asked for a manager to call me, a week now and no call. I had been told I would receive credit on my account for 8 substitutions I did not agree to. Then my account gets deleted suddenly. They won’t tell me how my account got deleted.
Order ref 1131581
14 juli 2024
Omdöme utan inbjudan
Svar från Buymie
Hey Nicola,
We're sorry to hear you've had a problem with a recent order.
You don't appear to have provided any details like an Order ID so we're unable to locate the order in our system.
Could you respond to our request for more information so we can investigate further?
Fast response to queries
Fast response to queries, all solved, great service
14 juli 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
We look forward to fulfilling your next order.
Ive been using buymie for the past…
Ive been using buymie for the past couple of months and have had positive experience. Just with my last shop woth dunnes i never recieved my vouchers afterwords i contacted dunnes and they said the issue is with buymie i need to contact them which i did twice but no reply. Its a pity tho becouse i had to pay full for my next shop feel like trust has been broken ill go myself in future... 1123764 order number
I think you missed my point buymie i said ill be doing my own shopping in the future and trust has been broken
You have asked for my order number which i provided and you never responded let down
30 juni 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Would you mind responding to the request we've sent you for more information so we can assist you further with this?
Great customer service
I use buy me weekly to get my shopping delivered and I never usually have an issue, there was a small issue with my receipt from my most recent shop and I was speaking to the customer service team and all was resolved in less than 24 hours. Amazing service and I will be continuing to use this app. It’s so convenient and the customer service team are amazing at resolving issues quickly.
3 juli 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
We look forward to fulfilling your next order.
Be very cautious
The only reason I gave 2 stars is because the staff were pleasant.
I did my online shopping last week. When I did a deposit amount was secured on my bank account.
When the payment eas taken the deposit amount was not removed and I've been left with no money in my bank account since.
Since Monday now I've been limping along with zero in my account, electric bill waiting to be paid and my sons school trip was this week. Because of this I would advise others to be cautious.
I contacted the company I shopped with Monday and they still haven't resolved the issue.
15 maj 2024
Omdöme utan inbjudan
Svar från Buymie
Hey Trish,
We're sorry you've had a problem with a recent order.
Rest assured your feedback and experience have been passed onto our management team.
Overall good
Overall good. The fact I need to check that Cornelscourt is the selected store, weekly, is very annoying. Also why we cant put other vouchers etc on here is beyond me. Dunnes advertised BuyMie yet this is a separate app also used by Dunnes! Odd. Alot to be achieved still. And very expensive platform. I see reply but the only good Dunnes is Cornelscourt for products. No where else. Despite what you say. Anywhere else has left half shop not done continuously. Bad substitutions etcetc.
15 maj 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks for the feedback, Jake.
On the day of your delivery, our algorithm automatically chooses the store for you based on several factors.
Typically, the store will depend on where you and the other customers your personal shopper is working for are based and the availability of the products you've selected. This is why we don't allow customers to choose specific Dunnes Stores, as this would negatively affect your delivery experience.
However, I am happy to confirm that we are working on integrating the Dunnes Stores VALUEclub card system into the app. Hopefully, this will be available shortly!
If we can help with anything else, please email support@buymie.eu
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
We look forward to fulfilling your next order.
Owe me money for items that weren’t…
Owe me money for items that weren’t delivered and items that weren’t available won’t respond just sends the same email back as well don’t trust this company unless you want to be ripped off and made feel stupid.
28 mars 2024
Omdöme utan inbjudan
Svar från Buymie
Hey Siobhan,
We're sorry to hear you've had a problem with a recent order.
A member of our team will reach out to you shortly.
BuyMe are a very god service and…
BuyMe are a very god service and customer care team are very helpful and quick to respond I’d highly recommend to family or friends..😊
15 maj 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
We look forward to fulfilling your next order.
Simply amazing
Mostly of the shoppers are amazing, caring about the customers satisfaction and extremely kind. The support team always ready to handle every issue you can have. Definitely amazing
7 maj 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
We look forward to fulfilling your next order.
Great service!
7 maj 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
We look forward to fulfilling your next order.
Do a weekly shop every week for the…
Do a weekly shop every week for the last few months now and have always been satisfied. On the rare occasion I've had an issue, customer care is excellent!
Quick to reply, polite and fast at resolving any issue.
2 maj 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
We look forward to fulfilling your next order.
Staff are so friendly and helpful
Staff are so friendly and helpful. Service is invaluable and easy to use. They always come at the agreed time.
2 maj 2024
Omdöme utan inbjudan
Svar från Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
We look forward to fulfilling your next order.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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