The insulation was delivered quickly and well packed. The size was 28mm bore by 19mm thick. This was for heat pump feeder pipes that the seagulls had pecked for their nests! I had no trouble cutting t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The website is easy to navigate and very user friendly. I ordered the 19mm thick pipe insulation and reels of tape. The order arrived promptly and all intact. I will use buy insulation again.
Good quality external pipe insulation at a great value price. Quick delivery but the delivery costs were a bit pricey but I suppose that is out of the company's remit.
Great company and an easy to use sales platform. Good communication throughout the delivery process and my product arrived in good condition and on time. Driver was friendly & helpful so I couldn’t h... Se mer
Företagsinformation
Skrivet av företaget
Welcome to BuyInsulation.co.uk, the leading independent North West distributor of Thermal and Acoustic Insulation, Fire Protection and Trace Heating. BuyInsulation specialise in the supply of all types of Insulation, Metal and Ancillaries related to the Industrial, HVAC, Marine and Acoustic markets, with competitive pricing combined with next-day delivery on stock items.
Kontaktuppgifter
Unit 1 Newstet Road, Knowsley Industrial Park, L33 7TJ, Liverpool, Storbritannien
- 03301336613
- sales@buyinsulation.co.uk
- buyinsulation.co.uk
4,6
Utmärkt
296 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Soundproofing Useless
Bought some boards claiming to be soundproofing, but they are utterly useless. I measured the noise from the neighbouring property with a decibel meter before and after installation and it was exactly the same. No point trying to get a refund because it’s glued to the wall. I’ll be reporting this to trading standards instead because it’s false advertising.
27 augusti 2025
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you for your feedback, and we’re sorry to hear you’re disappointed with the acoustic mats. Soundproofing can be complex and the results depend on several factors, so we’d really like to understand more about your installation and the test you carried out.
If you could share your order details and any testing information with us, as I'd like to pass this back to our supplier to investigate
Kind Regards
Buy Insulation
Why does this company not have a…
Why does this company not have a receptionist for office hours, no one answers the phone or replies to emails.
Ordered 15 sheets of insulation and tape only half the order was delivered. No refund and no reply from email or phone.
Need to order a large amount of this product but have no faith in it arriving
11 september 2025
Omdöme utan inbjudan
Great service
Great service, received sound proof mat promptly, easy to cut to size via table saw. Does a good job of dampening the noise of my cooling fans in the attic.
17 september 2025
Omdöme utan inbjudan
Svar från Buy Insulation
Thanks for the great feedback! Glad the mat was easy to fit and is working well for your cooling fans.
Best regards
Buy Insulation Customer Care Team
25mm Celotex
I ordered fifteen sheets of 25mm Celotex. 2 weren’t filled properly with foam. I rang the company who said they are normally checked before leaving the warehouse. They apologised and delivered two more early the next day. For a small DIY order, I was very impressed with the response. I wouldn’t hesitate to recommend.
17 september 2025
Omdöme utan inbjudan
Svar från Buy Insulation
Thanks for sharing your experience! We’re so pleased we could get the replacement sheets to you quickly and that you were happy with the service. Your recommendation means a lot to us!
Best regards
Buy Insulation Customer Care Team.
Svar från Buy Insulation
Thanks for your feedback! Great to hear everything went smoothly we’d be happy to serve you again anytime.
Best regards
Buy Insulation Customer Care Team.
Svar från Buy Insulation
Thanks for your review! We’re glad you found the price, delivery, and quality all spot on.
Best regards
Buy Insulation Customer Care Team.
Bought some items for colleagues for a…
Bought some items for colleagues for a work project. They were happy with the product and delivery.
15 september 2025
Omdöme utan inbjudan
Svar från Buy Insulation
Thanks for your feedback! Great to hear your colleagues were happy with the products and delivery.
Best regards
Buy Insulation Customer Care Team.
Product was delivered just as specified…
Product was delivered just as specified and communication was good throughout.
3 september 2025
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you for your kind feedback. We’re delighted to hear that everything arrived as expected and that you were happy with the communication. We really appreciate you taking the time to share your experience.
Kind regards,
Buy Insulation
Svar från Buy Insulation
Thank you so much for your kind feedback! We’re glad to hear the delivery was on time and you’re happy with our service. We look forward to serving you again!
Best regards
Buy Insulation Customer Care Team
Same day delivery and great price well…
Same day delivery and great price well pleased thank you 😊
29 juli 2025
Svar från Buy Insulation
Thank you very much for your review. We're delighted to hear that you were pleased with the same-day delivery and found our pricing to be competitive. Your support is greatly appreciated.
Svar från Buy Insulation
Thank you for your positive feedback. We're pleased to hear that you were satisfied with the product quality, packaging, and delivery time.
The delivery was very fast and the…
The delivery was very fast and the price was great. I highly recommend it.
26 juni 2025
Omdöme utan inbjudan
Svar från Buy Insulation
Hi Anna,
Thank you very much for your kind words and recommendation.
We are pleased to hear you were happy with the speed of your delivery and the value you received. If you ever need anything else or have any questions, our team is always here to help.
Best wishes,
Buy Insulation Customer Care team
Svar från Buy Insulation
Thank you Simon for your review.
We are pleased to hear you got exactly what you needed so quickly. We look forward to helping you again in the future.
All the best,
Buy Insulation Customer Care team
My insulation came very quickly and was…
My insulation came very quickly and was a good quality product. I will be using buy insulation again.
9 juli 2025
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you for your 5 star review and for choosing us.
We are glad your order arrived quickly and you are happy with the quality. We look forward to serving you again soon.
Kind regards,
Buy Insulation Customer Care team
Brilliant Company and great service.
Brilliant Company and great service.
Highly recommend
22 juli 2025
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your recommendation means a lot! 😊
Best regards
Buy Insulation Customer Care Team
Brilliant Company and great service…
Brilliant Company and great service came in a good amount of time and contact via email was all done brilliantly thank you
13 juni 2025
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you so much for your lovely feedback! We're delighted to hear everything went smoothly from the timely delivery to our email communication. Your support means a lot to us, and we hope to serve you again soon!
Best regards
Buy Insulation Customer Care Team
Price was very competitive
Price was very competitive, free and fast delivery. Great customer service.
1 juli 2025
Omdöme utan inbjudan
Svar från Buy Insulation
Thank you for your kind words! We're thrilled to hear you found our pricing competitive and appreciated the free, fast delivery. Providing excellent customer service is very important to us, and we're glad we met your expectations. We look forward to serving you again!
Best regards
Buy Insulation Customer Care Team
6 from 24 sheets of foiled insulation…
6 from 24 sheets of foiled insulation damaged...I would agree for one but six is a bit of "taking the miky"
30 juni 2025
Svar från Buy Insulation
Thank you for bringing this to our attention. We're very sorry to hear that 6 out of 24 sheets of foiled insulation arrived damaged that’s certainly not acceptable. While the occasional issue can happen, we agree that this goes beyond reasonable and understand your frustration. Please get in touch with our customer service team so we can resolve this for you promptly. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Best regards
Buy Insulation Customer Care Team
Heat Pump insulation.
Extra K-Flex ST pipe insulation for my Heatpump pipes. Competitively priced, easy ordering system and very quick delivery.
30 juni 2025
Svar från Buy Insulation
Thank you for your feedback! We're glad to hear that you found the K-Flex ST pipe insulation competitively priced and that the ordering process was smooth. It's great to know your delivery arrived quickly too. We appreciate your support and look forward to serving you again!
Best regards
Buy Insulation Customer Care Team
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