Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Even though I needed only 1 box, Jamie and Stacey were responsive, helpful, returned messages, and got me my box.

Betygsatt 5 av 5 stjärnor

The website was a challenge. Several times I lost work as the website soft crashed. Your customer service was excellent and literally saved the order. Stacey Desroches assisted me on several occasi... Se mer

Betygsatt 5 av 5 stjärnor

Wonderful Service! Our company was needing larger custom sized mailer boxes that other companies were not offering. The whole experience was A+ start to finish. The site was easy to use, turnaround ti... Se mer

Betygsatt 5 av 5 stjärnor

We were a bit stressed about designing our own box but we are super happy with the end product, the color and clarity, everything looks great. Really happy with the responsiveness of customer care an... Se mer

Företagsinformation

  1. Butik med förpackningsmaterial
  2. Företagstjänster
  3. Digitaltryck
  4. Förpackningsföretag
  5. Förpackningsbutik

Skrivet av företaget

BuyBoxes makes it easy to design and order beautiful and affordable custom printed boxes for your business. We have 6+ packaging styles that are ready to design using our BB Studio and an infinite number of custom designs when leveraging our engineering team.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

303 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Stacey is a great resource

Stacey is a great resource. She is an ombudsman and a great communicator. She connected me with the talented engineering department as my need for an insert became apparent. The automated website is user friendly and the most comprehensive I have used. Simple packaging projects can quickly be done on line.

19 oktober 2021
Betygsatt 5 av 5 stjärnor

We had a extreme rush job and Stacey D…

We had a extreme rush job and Stacey D in Customer Service was extremely helpful and went above and beyond to help me. Boxes were delivered quickly and they were beautiful. Will definitely return for next customized box needed. Thank you.

19 oktober 2021
Betygsatt 5 av 5 stjärnor

Outstanding customer service!

The customer service and quick service to get my project done timely was outstanding after another box company drop the ball in huge way.

Thank you for the great service Stacey!

14 oktober 2021
Betygsatt 5 av 5 stjärnor

Working with BuyBoxes software was easy and fun.

Working with BuyBoxes software was fairly easy. The final design was great. Working with the person who helped me through the process was easy. And receiving my product boxes was exciting! :-)
Thank you for your help and your excellent product.
One point of improvement, a mechanical one. The indentation at the folding points on some of the boxes was not enough to make a clean fold. So, better inspection and adjustment would make the product even better. Most of the boxes were fine. Only a small number out of the first 35 I folded had this problem.

12 oktober 2021
Betygsatt 1 av 5 stjärnor

Unfair Fees

I used Buyboxes several years ago for my candle boxes and I had to make a change to the artwork and they did not charge me a fee for that. However, this time, when I submitted my artwork, it appeared differently on their boxes than the initial online proof so they said to send them transparent background images, which I did and that solved the issue. However, they then wanted to charge me a $25.00 fee for this and I said no because I hadn't made any changes except transparency and that was at their request. I told them to cancel the order and refund my money and they refunded everything but $25.00 and a $3% "transaction fee" so I will be disputing this portion with my credit card company.

They should value customer service above all else, now they've lost a previous client and I have moved over to Packola instead.

16 september 2021
Omdöme utan inbjudan
Logotyp för Buyboxes.com

Svar från Buyboxes.com

Hi Donavan,

We appreciate you taking the time to leave a review, even if it’s a poor review it provides an opportunity for us to get feedback from our customers. Back around July of 2020 we implemented a few order policies which state all orders submitted to BuyBoxes.com may be subject to additional charges including, but not limited to the following conditions - https://buyboxes.com/buyboxes-order-policies/. The refund policy and any order modification policies are included in the link provided. Given the custom nature of our product, full refunds are only available if NO work has been done. Because we produced the custom final proof for you already, we reserve the right to retain a $25.00 fee as the reason for canceling was beyond our control. This is rather common with custom products or services. Additionally, our order policy states that partial refunds are subject to a 2.5% processing fee, which is a direct pass off of the fee from the credit card processing company. If you’d like to reach out to continue discussing, please feel free to reach us at customerservice@buyboxes.com. My name is Connor, the manager for BuyBoxes.com, I’d be happy to hop on a call with you as well.

We wish you the best in your search for custom boxes!

Betygsatt 5 av 5 stjärnor

Customer Service

I haven't received my boxes yet but the customer service I received from Stacey has been amazing thus far.

Update: received my boxes and love them! Quality is superb and I love that this is a US product so the production time was quick and from MA to NYC the ground deliver was only a day! WIN!

26 maj 2021
Betygsatt 4 av 5 stjärnor

I haven't received my order But once I did...

Although a review was sent out before I received my items, I was pleased with the quality of the product. It was exactly as the artwork described. I am pleasantly surprised for the tactile durability each box has. I wasn't expecting that.

26 april 2021
Betygsatt 5 av 5 stjärnor

They have great products and have great service

I've been ordering for 3 years now . The quality of the product has earned my business. Shipping is in a timely manner. Highly recommended !!

14 april 2021
Logotyp för Buyboxes.com

Svar från Buyboxes.com

It is so great to hear that our focus on quality products has earned your trust. Thank you so much for sharing!

-The Buyboxes Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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