Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I sold my IPad to Buyback Surgeon and I have to say it was the BEST experience. They are very nice and professional. They kept me up to date on everything. I received a great offer compared to other c... Se mer

Betygsatt 4 av 5 stjärnor

I had an issue with a device I sold them and basically a condition dispute. I did not like that they dinged it for a little dust. The phone was stellar but they sent images with dust. Anyway... Th... Se mer

Betygsatt 5 av 5 stjärnor

Buyback surgeon made it easy to ship to them, and track the process of where they were at looking at my phone. Once they had assured it was working and perfect they sent the money through PayPal effic... Se mer

Betygsatt 5 av 5 stjärnor

I had a great experience selling my IPhone 13 max to Buyback Surgeon. I was a little skeptical at first selling to a third party company but they make the whole process super easy! You just answer a f... Se mer

Företagsinformation

  1. Elektronikbutik
  2. Mobiltelefoner

Skrivet av företaget

We buy back new, used, and broken iPhone's and Smartphones for cash value! We are known for our unbelievably fast payment and free shipping. Feel free to visit our website for a custom quote! :)


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

157 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Best of The Best 💫

I sold my IPad to Buyback Surgeon and I have to say it was the BEST experience. They are very nice and professional. They kept me up to date on everything. I received a great offer compared to other companies and received the money the day after! I will definitely use them again and tell everyone I know about this awesome company!! Thank you Surgeon ✨✨

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Smooth transaction from start to…

Smooth transaction from start to finish. Everything was easy to understand, and I got exactly what I was quoted after the inspection. I’d definitely work with them again.

7 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Buyback surgeon made it easy

Buyback surgeon made it easy to ship to them, and track the process of where they were at looking at my phone. Once they had assured it was working and perfect they sent the money through PayPal efficiently. Thankful I was able to track the process which made it easier for me to know where my phone was.

25 februari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Reasonable but had an issue....

I had an issue with a device I sold them and basically a condition dispute. I did not like that they dinged it for a little dust. The phone was stellar but they sent images with dust. Anyway... The owner reached out and asked me to call him. I did and we spit the difference - a reasonable solution.

Be aware if you select Paypal for the payment you will pay a fee. Truly BuyBack Surgeon NEEDS TO PAY THESE COSTS or alternatively remove it as an option.

30 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy From Start to Finish

This has been such an easy process from start to finish. Easy to follow instructions and quick response. Definitely would recommend them !!

18 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great selling experience!

I had a great experience selling my IPhone 13 max to Buyback Surgeon. I was a little skeptical at first selling to a third party company but they make the whole process super easy! You just answer a few questions and they give you a quote, send you the pre paid shipping label and ask that it’s received within 14 days. I was actually slightly worried that I would be out of the 14 day period because I wasn’t able to ship it right away. It didn’t seem to be an issue and communication was great. They let me know when it was received and then with just a few days I was notified that my Amazon gift card had been sent. I was able to get double the amount for my phone vs what Apple would have given me! Next up we’re selling our old Apple Watches and I’ll for sure be giving Buyback Surgeon my business once again.

3 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Seamless experience!

Very impressed with the overall experience. Instructions were clear, communication was consistent, and payout was what was advertised with no issues. Will gladly use this service again for an electronics trade-in!

20 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. Fair, honest. Good price for iPhone. When an issue arose I received an actual call to resolve the question. Fast payment. Would definitely use again.

18 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super easy

Super easy! I traded in a broken phone that was “recycle only” for most places. The few that offered anything were all lower than Buyback Surgeon. After it was shipped as received, they sent the payment the next day. Very happy and satisfied! I will definitely use them again in the future.

18 februari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Bait and switch pricing tactics

EDIT: The business owner has now paid the original quoted amount, and I have updated my rating to 2 stars to reflect that the deal was eventually honored.

However, I am leaving this review up because the experience was the opposite of the hassle-free sale I expected. I understand that buyers and sellers can have honest disagreements about the quality of used goods. But downgrading an offer by a whole $100 for imperceptible wear (which looked like dust) does not feel like a grading re-evaluation in good faith. It feels like an attempt to squeeze a customer who has already mailed in their device.

The fact that the original offer was reinstated so quickly after I pushed back—and after the owner called me at 5:00 AM and texted repeatedly to change this review—confirms that the initial price drop was likely a tactic rather than a genuine assessment. I chose this service over Facebook Marketplace to avoid haggling, but I ended up having to fight for the agreed-upon price anyway

ORIGINAL: After I went through the hassle of mailing them my phone, instead of the agreed $370, they suggested $270 because they didn't consider the phone flawless. The photo they had as evidence SHOWED DUST ON THE PHONE SCREEN. It's a typical scam, they always pretend to find something wrong with the phone, lowball you and hope you accept.

So many people have messaged me on Facebook Marketplace I'd already have my cash if I'd just sold it there.

2 februari 2026
Omdöme utan inbjudan
Logotyp för Buyback Surgeon

Svar från Buyback Surgeon

We appreciate the update and are glad the transaction was resolved. For accuracy, the revised offer was a $79 adjustment, not $100, and the device was graded one level lower from Flawless to Lightly Used due to visible wear on the front glass/frame documented in inspection photos. All offers are subject to inspection as outlined during checkout, and customers are never obligated to accept a revised offer. We aim to resolve concerns transparently, professionally and quickly. We apologize for the early phone call, but glad we were able to resolve this for you in a timely manner.

Here are the inspection pictures of the device received.
https://d18hvo5uozp8li.cloudfront.net/public/images/order-pictures/1f5b9a_1435/202602040801swCW4.webp
https://d18hvo5uozp8li.cloudfront.net/public/images/order-pictures/1f5b9a_1435/202602040801BUkdT.webp
https://d18hvo5uozp8li.cloudfront.net/public/images/order-pictures/1f5b9a_1435/202602040801RyfJP.webp
https://d18hvo5uozp8li.cloudfront.net/public/images/order-pictures/1f5b9a_1435/202602040801Ps7nk.webp

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