Busseys Norfolk Omdömen 

1 007
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Purchased a new Grenadier, having owned one previously for three years. Sales team were excellent dealing with ordering and installing equipment I wanted. Only took a couple of weeks to source the... Se mer

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Betygsatt 5 av 5 stjärnor

I ordered the new Ford Ranger Wildtrack at Busseys Norwich and the service was excellent from start to finish. My sales controller Chandler Fletcher was very helpful and kept me updated throughout th... Se mer

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Betygsatt 5 av 5 stjärnor

I recently had an appointment with Matthew Causer at the Attleborough Branch, very professional an full of information. Excellent customer Service 💯. John who deals with the Ineos Grenadier side w... Se mer

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Betygsatt 5 av 5 stjärnor

Well, what can I say? This was a service experience rather than sales. Always a pleasure to deal with the whole team, including the GM. Nothing is too much. Except the valet, that eluded them this tim... Se mer

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Företagsinformation

  1. Bilhandlare

Skrivet av företaget

Main Ford, BYD and Ineos Grenadier Dealer in Norfolk. Our success is based upon providing excellent customer service, superb value for money and complete customer satisfaction, principles that serve us as well today as they have always done. Our help team are available Mon-Fri 8.00 - 17.00


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 71 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(1 007)

152 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Motability

Haven't used this scheme before, and was a bit apprehensive. Chloe made the experience very helpful, taking time to explain everything in detail.
Arranged a test drive on the day. Felt very comfortable and didn't feel rushed at all, especially when I flipped between models, and colours. It was all very simple, Chloe did everything for the application making the process suprisingly easy.

20 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thank you so much for taking the time to share your experience! We're thrilled to hear that Chloe made your first time using the Motability scheme so simple and comfortable. We believe getting the right vehicle should never feel rushed, and it’s wonderful to know she took excellent care of you. Enjoy your new car!

Betygsatt 5 av 5 stjärnor

1st time buying an EV car

1st time buying an EV car, all the salesmen are very helpful. Daniel, Connor, and Brandon are all helped me with understanding the car, register the paper, etc. Especially Connor, he’s dealing with my purchase and he’s trying to keep me updated. He explained everything to me and didn’t force to sell anything. He made the whole purchase smooth and happy.

25 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

That's wonderful to hear! We are so glad Daniel, Connor, and Brandon made your first EV purchase a great experience. Connor is a star, and we appreciate you recognizing his dedication to keeping you informed and making the process so smooth and pressure-free. Enjoy your new car!

Betygsatt 5 av 5 stjärnor

Connor and Daniel were fantastic

Daniel and Connor were both patient, kind, considerate and the perfect sales people. Neither were pushy, both friendly and helpful. Gave us all the advice we needed, gave us all the options, time to consider, answered all our questions and let us change our minds as many times as we needed.

25 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

That's wonderful to hear! We're thrilled that Connor and Daniel provided you with a fantastic and pressure-free experience. Patience and helpfulness are exactly what we strive for, and we appreciate you taking the time to share your feedback. Enjoy!

Betygsatt 5 av 5 stjärnor

A pleasant relaxed purchase of a BYD Dolphin Surf

We recently purchased a new BYD Dolphin Surf from Busseys BYD on Hall Road. Our sales person was Matthew Browne who was very friendly and polite, not pushy. Other staff that we had contact with were also friendly and helpful. My wife was upgrading from a very basic Ford KA to this latest all electric vehicle with lots of bells and whistles. She was a little apprehensive but Matthew was fully familiar with the car and explained many of the available features to my wife. I had a couple of minor issues with the finance, however Matthew quickly sorted them for me. All in all the purchase was a very pleasant experience and my wife is extremely pleased with her new car. Matthew is a definite asset to the company. Thank you Busseys and thank you very much Matthew, your help was much appreciated.

15 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thank you so much for the fantastic review! We're thrilled to hear about your pleasant experience purchasing the new BYD Dolphin Surf from our Hall Road dealership.

We'll be sure to pass on your kind words to Matthew Browne. It's wonderful to know he made your wife feel comfortable with her new all-electric vehicle and that he's such a great asset to our team.

We truly appreciate your business and hope your wife enjoys every drive in her new car!

Betygsatt 5 av 5 stjärnor

Motability Customers experience

As a motability customer my experience with Busseys and Chloe, the Motability Salesperson, was very good. I opted for the new Capri all electric, as it is well appointed and has a boot space large enough for both my and my partners mobility scooters and walking frame. Bigger than the Explorers. However, hoists are not compatible so a scooter that comes apart is necessary.
Chloe’s experience of working with disabled people stands out as she appreciates that not all disabilities are noticeable, and she was kind and helpful in the way she treated us.
I would like to thank Chloe, Busseys and also Ford, for building a vehicle and associated phone connectivity applications that bring the driver and vehicle together. Brilliant.

22 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thank you so much for this fantastic review! We are delighted to hear that you had such a positive Motability experience with us and with Chloe.

We will be sure to pass on your kind words to her. It's wonderful to know that her dedication and understanding made such a difference for you. We're also thrilled that you're enjoying your new Ford Capri.

Thanks again for choosing Busseys, and we wish you many happy miles in your new car!

Betygsatt 5 av 5 stjärnor

Derice Hamlin at Busseys was very…

Derice Hamlin at Busseys was very helpful and informative and kept in touch through the process of buying a new car. He is also available to answer any questions i have about the vehicle after sales.

20 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

That's wonderful to hear! We're so glad that Derice was able to make your car-buying experience a great one. We'll be sure to pass your kind words on to him and the team. Thank you for choosing Busseys!

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Connor has been extremely helpful and informative. The whole experience has been very easy and professional.

22 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Its great to know Connor gave you excellent service and made it an professional and easy experience. Thank you for the review!

Betygsatt 5 av 5 stjärnor

Excellent service from Matt

Excellent service from Matt. Very helpful and informative.
Really pleased with my experience and with my new BYD

20 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thank you for the wonderful review! We're so glad to hear that Matt provided you with excellent service and that you're so pleased with your new BYD. We'll be sure to pass along your kind words to him. Enjoy your new car!

Betygsatt 5 av 5 stjärnor

Up graded my BYD sales team as always…

Up graded my BYD sales team as always are great , would highly recommend Busseys Norwich

20 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thank you for the fantastic review! We're so glad you had another great experience with our team and that you'd highly recommend Busseys Norwich. We appreciate your continued business and loyalty. Enjoy your new car!

Betygsatt 5 av 5 stjärnor

We bought a new BYD Seal U from Busseys

We bought a new BYD Seal U from Busseys at Norwich. Overall the experience was great. Daniel Gheorghe was our salesman and he couldn’t have been more friendly, professional and knowledgeable about the car. Daniel was quick to respond to every query we had and we didn’t feel rushed or pressured at any point during the sale. The handover of the car was so useful as Daniel went through all the car settings with us and helped set the car up to our preferences. There was nothing negative about our experience with Busseys.

19 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thank you for the fantastic review! We're so glad you had a great experience buying your new BYD Seal U from us. It's wonderful to hear that Daniel was so friendly, professional, and helpful throughout the entire process, from answering your questions to making the handover so smooth and informative. We'll be sure to pass along your kind words to him. Enjoy your new car!

Betygsatt 5 av 5 stjärnor

A very smooth

A very smooth, stress free and straightforward experience. Brandon was really helpful with all my questions. A great experience all around. Thank you!

19 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thanks so much for the kind words! We're thrilled to hear you had such a smooth and stress-free experience, and we'll be sure to pass your thanks along to Brandon. We really appreciate your feedback!

Betygsatt 5 av 5 stjärnor

Great Customer Service despite external challenges

Despite challenges outside of Busseys control, the customer service received was exemplary during the collection of our INEOS Grenadier.
Very highly recommended and professional dealership.

15 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thank you for recommending us! We're glad that despite the challenges that were encountered, you would still recommend us and you found our customer service to be exemplary and professional. Thank you again!

Betygsatt 5 av 5 stjärnor

A easy and professional purchase

A easy and professional purchase, Ant and Sam really went the extra mile to help me to select the right product for me. I have purchased many vans over the years and would recommend Bussy without hesitation.

12 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thank you for your fantastic review! We're so pleased to hear that you had an easy and professional experience with us. It's great to know Ant and Sam went the extra mile to help you find the right product. Your recommendation means a lot. We truly appreciate your business and hope to see you again in the future!

Betygsatt 5 av 5 stjärnor

1st class service from all at Busseys

1st class service from all at Busseys.
Special mentions for Daniel and Brandon, who conducted themselves in a professional manner with courtesy throughout the whole purchasing process.

15 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thank you for your fantastic review! We're thrilled to hear that you had a first-class experience with us and we'll be sure to pass on your kind words to Daniel and Brandon. It's great to know that their professional and courteous service made the purchasing process a smooth one for you. We truly appreciate your feedback!

Betygsatt 5 av 5 stjärnor

Great experience

Brandon was very efficient and friendly and it was a pleasure to meet him. Liam was also very good when we initially came in. Showroom very clean & welcoming.

13 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thank you for leaving a review! It's great to know that Brandon was efficient and friendly.

Betygsatt 5 av 5 stjärnor

Absolutely incredible experience…

Absolutely incredible experience throughout the whole sales journey. Worked with Brandon, Daniel and Simon who all were incredibly knowledgable, helpful and supportive throughout the process. Brandon especially with all the back and forth calls to my endless questions. Would highly recommend

13 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thank you for the incredible feedback and for the high recommendation! It’s wonderful to know that our team—especially Brandon, Daniel, and Simon—was able to provide such a knowledgeable and supportive experience. We truly value your business and are so glad we could help.

Betygsatt 5 av 5 stjärnor

Daniel was very good explaining the…

Daniel was very good explaining the process how the things on the car worked
I’m very happy with my experience at Busseys
Thank you
CL NORTH

12 september 2025
Omdöme utan inbjudan
Logotyp för Busseys Norfolk

Svar från Busseys Norfolk

Thank you for the review! It's great to know that Daniel gave you a good experience. We hope you enjoy your car

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