Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Se mer
My order was late but only happened once and they were moving factories my dogs 🐕 love this food no more fishy oders from full glands they have the best shiny coats may be a bit more expensive but it... Se mer
My food is on a 10 week subscription, always have reminder, always arrives on time - 3 Labrador Retriever still love the wet food, use it as a topping on their kibble. Excellent. Thank you
Företagsinformation
Om Burns Pet Nutrition
Skrivet av företaget
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Skrivet av företaget
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Kontaktuppgifter
Storbritannien
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 43 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The food is great but one of the…
The food is great but one of the packets had burst open I think because the parcel had been thrown down the steps not sure but I couldn’t use it .
I will order again though
18 mars 2026
Always quick delivery even though I…
Always quick delivery even though I live on the NW coast of Scotland. Fussy whippety cross loves the biscuits
9 mars 2026
Delivery in less than 2 days
Delivery in less than 2 days! Useful for someone who can no longer drive!
17 mars 2026
The order was dealt with quickly and…
The order was dealt with quickly and the product was delivered quickly and on time.
We have been feeding Burns dry dog food to our dog for over six years and he is excellent health and the correct weight for his breed.
13 mars 2026
Excellent product and timely delivery
27 februari 2026
Great company
Great company. Delivery is always on time. Customer service is fantastic, whatever I need, they’re on hand to help without any delay.
26 februari 2026
Quick service
25 februari 2026
My Dog will not eat this
5 mars 2026
Svar från Burns Pet Nutrition
Hi, I am sorry you have had an issue with your recent purchase.
If you email the nutrition team at info@burnspet.co.uk, they will assist you.
Excellent
Excellent! Burns never disappoint. Max loves his wet and dry food and not forgetting the delicious treats!
4 mars 2026
Best dog food on the market
Best dog food on the market. Have always fed my dogs Burns and all have lived healthy long lives. I consider it very good value and the service from Burns is 1st class. Many thanks
3 mars 2026
Burns have been great at tracking two…
Burns have been great at tracking two very active border collie puppies, suggesting which food to try and when to move to adult food. Now trying a different menu for the pups, they very much enjoy Burns’ dry food, and they can be fussy! Highly recommended.
2 mars 2026
excellent service
20 februari 2026
Easy to use website
Easy to use website, swift delivery, happy dogs. What’s not to like?!
20 februari 2026
Really easy to order and delivery at a…
Really easy to order and delivery at a good time.
27 februari 2026
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