It's unbelievable to see people writing reviews about quick turnaround times and fast delivery in June. BullionGiant has not been making any deliveries since 1 April. New orders placed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Genuine PAMP gold bar delivered promptly. Ordered on Monday night -> Delivered on Wednesday. Additionally, it's priced slightly lower than what you might find with others. Great service. Will buy agai... Se mer
I have ordered from this company 10 times. Easy to use website with competitive prices. Orders have always been delivered within 2 days, well packaged, signed for, before 1pm delivery. I have only ha... Se mer
Always buy from bullion giant , although shipping times are quite long their prices are realy good and they contact you via WhatsApp and email regarding any issues or delays. Their customer service... Se mer
Företagsinformation
Om BullionGiant.com
Skrivet av företaget
BullionGiant.com specialise in providing Gold Bars from the top brands at the very best prices in the UK.
We are based in Central Manchester. BullionGiant.com only sell Pure Gold, no other metals or jewellery, which means we can pass on massive savings to you.
We sell all the Top Brands: Umicore, Heraeus, Metalor, PAMP, Valcambi and The Royal Mint.
All our gold bars are Brand New and LBMA (London Bullion Market Association) Approved and all VAT FREE.
Our Dynamic Pricing means that you will always get the Best Possible Price.
We have no hidden costs, the price you see is the price you pay which includes Free Insured Delivery.
Our friendly team are always happy to help with any questions and are available Monday-Friday from 9am-5pm by calling 08004332424.
You can even contact us on WhatsApp, 07747246247.
We want to make buying and owning gold bars as simple as possible and have various payment options available. Card/Bank Transfer/Crypto.
FREE Insured Shipping on ALL Orders
No Hidden Fees
Completely FREE, Full Insured and Tracked Delivery.
No Surprises when you get to the checkout. The price shown is the price you pay.
Kontaktuppgifter
Beehive Lofts, Beehive Mill, Jersey Street, M4 6JG, Manchester, Storbritannien
- 0800 433 2424
- sales@bulliongiant.com
- bulliongiant.com
4,6
Utmärkt
270 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
AVOID THIS PLACE, RUDE & NOT PROFESSIONAL
What a terrible customer service, very low class! From experience, my advice is not to buy from this place and AVOID IT AT ALL COSTS. I was really shocked at the way the WhatsApp customer service agent responded to me when I asked for a delivery update on my order as I didn’t get any information on when it will be dispatched and how can I track it. The rude agent decided to cancel and refund my order against my will and told me very directly ‘don’t buy from us again and all your future orders will be blocked’ (you can find 4 screenshots of the full interaction attached on my Google review). What kind of customer service is this??! This interaction has been very upsetting and such a time waste for me. All customers need to know that this is likely how they will be treated if they decided to buy from this place. If you can’t respond to customers with minimum decency and respect, don't do business. Even after making a complaint, their team took my details and never got back to me.
*Update after business reply: The full interaction on whatsapp is attached here (on my Google Review) and none was left out - you can follow the chat minute by minute, stop LYING, people can tell nothing has been deleted and the thread follows through, with time stamps!!! I didn't say anything that I would be ashamed of. I didn't say anything abusive throughout that chat but your agent was rude and took things personally, which is not professional at all. The audacity of you trying to convince people that your agent was polite is laughable but what would I expect from a business that hire such people, supports them and not hold them accountable just so it can look good?! Also, no where in the confirmation email was it included when orders are usually dispatched and trackable. As a customer, I have the right to make an enquiry about my order and you're obliged to answer in a professional manner. And like I care at all about buying from you, there are many places out there I can buy from, nothing special or big deal about you! I even contacted you to close down my account because i don't want you to keep any of my details on your system.
19 augusti 2025
Omdöme utan inbjudan
Svar från BullionGiant.com
Thank you for your review. We are sorry to hear that you were not satisfied with your experience.
Having reviewed all records, including the part of the conversation you screenshotted (most of it left out), we can see that our team remained clear, polite, and professional throughout.
You acknowledged that you were unhappy as you hadn’t been given a tracking number immediately, however it’s important to note that tracking information is not available right after placing an order, the order has to be processed and checked thoroughly. One it is dispatched that is when the tracking details are given.
Your order was placed at 3:52pm and, as explained, it was scheduled for dispatch the following working day.
Tracking details are only generated once the order has been dispatched.
This is standard practice, tracking is not available right away, through us or any retailer.
Unfortunately, the manner in which our team was addressed during text, via live chat and calls became unacceptable.
While we take pride in providing excellent customer service, we must also ensure our colleagues are treated with respect, especially when they are trying to help.
For this reason, your order was cancelled, and a full refund was issued.
We do not and will not tolerate abusive and rude behaviour towards our colleagues.
As previously confirmed, due to the nature of this interaction, we will not be able to accept further orders from you. Your details have been removed from our system.
We appreciate your understanding.
Came next day delivery sooner than…
Came next day delivery sooner than expected with a free gold bar of chocolate which I appreciate. And of course perfect bar of real gold. Thank you
15 augusti 2025
I have brought 1oz of PAMP Gold Suisse…
I have brought 1oz of PAMP Gold Suisse Lady Fortuna minted bar which I am very pleased with it and good package and good value. Thanks once again.
4 augusti 2025
Perfect
Perfect.
Excellent service, great prices, authentic products, smooth transaction, highly recommended.
4 augusti 2025
Omdöme utan inbjudan
Prompt & Reliable
They even included a free chocolate biscuit with a very promptly delivered item!
31 juli 2025
Easy purchase
Easy purchase, straight forward. Very secure. Good communication along with tracking number. No issues would definitely buy again.
17 juli 2025
Genuine trustworthy experience
Competitive pricing and excellent t product detail .
Quick efficient delivery and good information on order and delivery time !
17 juli 2025
1st order nerves.
This was my 1st order from bulliongiant.com, I was a little apprehensive as I was spending a large amount of money. Everything went smoothly and invoices were sent straight after purchase. As expected my parcel arrived on time. I will be using this company again in the future.
10 juli 2025
Does what it says on the tin
Does what it says on the tin. Really fair pricing. Can’t complain at all. Thank you J
14 juli 2025
I've ordered gold
I've ordered gold, no signature or ID aaked, the parcel was left outside the reception on a table where many other parcels went missing in the past. Very disappointed, I will never use this company again.
LE. No, it's not a mistake. My parcel was in name of Robert Dinu, my husband.
14 juli 2025
Omdöme utan inbjudan
Svar från BullionGiant.com
Hi,
Thanks for getting in touch. It looks like there may have been a mix-up with the company you purchased from, as we’ve checked our records and couldn’t find any orders under your name.
The review you left appears to be an organic submission rather than one submitted via our automated feedback system. For reference, all our parcels are sent via Royal Mail Special Delivery, which includes signature confirmation, delivery photos, and GPS tracking.
If you believe there’s been a mistake or if there’s anything else we can assist you with, please don’t hesitate to contact our team at sales@bulliongiant.com.
Best regards,
The BullionGiant Team
Excellent Value and Fast Delivery!
I purchased a 1g Metalor gold bar through the best value option and was impressed by how quickly it arrived. The price was noticeably lower than other online sellers, making it a fantastic deal without compromising on quality. Trusted brand, smooth service highly recommended!
1 juli 2025
Very informative website and it was…
Very informative website and it was very easy to place my first order. The package was delivered quickly and it had to be signed for, I trust this company and will definitely order again.
2 juli 2025
Detta är Trustpilot
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