The process of ordering on line was easy and navigating the well designed website had no problems. The prices for the five items purchased were Competitive. Delivery was in 48 hours. The driver was... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering on line was quick and simple. I had an email later the same day to say delivery would be the next day! I had to ring up to ask if they could change the delivery to Tuesday and the man who... Se mer
Seems to be a pattern on all the reviews. Customer service. Inside was fine, not great but what you usually get at a builders merchants. Outside however waiting ages and after having to find the drive... Se mer
There was a time when a trip to the builders merchants filled many of us with fear. Being prepared for a whole lot of difficult questions and smirks from behind the counter. Not at Buildland ! The... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
We are one of the largest independent Builders Merchants! Buildland Ltd is a family run business with over 80 years of experience. We provided building materials to trade and pubic. Buildland supplies product lines of general building materials, timber, plumbing, insulation, porcelain, bathrooms, landscaping materials and much more! The company has also created new jobs and opportunities for both its staff and customer base. Buildland will continue to develop its strong innovations and ideas by partnering with industries and companies to become more competitive and productive, creating new jobs and opportunities as a result. The company now offers a FREE Brick match service for potential and future customer bases, both general and public.
Kontaktuppgifter
Buildland Ltd, Oxleasow Road , B98 0RE, Redditch, Storbritannien
- 01527 519 444
- info@buildland.co.uk
- buildland.co.uk
4,1
Bra
55 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very dishonest business
17 april 2024
Omdöme utan inbjudan
Was looking to buy Mot 1 and some sand…
Was looking to buy Mot 1 and some sand and pavers, I was offered good price for recicled MOT 1, I asked what is the diference between normal and recicled, the answer was its almost the same. Ive got 5 bulck bags of soil topped with construction waste that wasnt even sorted, with wooden stik rubber rubbish and very big sizes stones. It was pretty mutch same soil that I excavated from my garden.
Delivery was fast and good, prices are good but the quality its not the best. The team wasnt to good, I had to pay for second delivery becouse of their mistake and she did all her best to blame me in that. So I wouldnt recomend this company if you wanna do some nice project, but if you need something chip its good to go.
12 september 2023
Omdöme utan inbjudan
If anyone is thinking of buying slabs…
If anyone is thinking of buying slabs please be aware there is no packaging between the slabs with some variations to protect the face so they may arrive with scuff marks
29 juli 2022
Omdöme utan inbjudan
The lady at the yard has no customer…
The lady at the yard has no customer skills at all, no idea how to speak to customers. Does not understand the Consumer rights and refused to exchange items that I went to exchange after 20 days. I was not looking for a refund but exchange one type of downpipe elbow for another as the 2 I had brought were not usable. Will never revisit and will share my experience with friends and family to avoid this merchant. Poor service.
12 september 2021
Omdöme utan inbjudan
Served by a very nice gentlemen in the…
Served by a very nice gentlemen in the shop, prices were pretty good..the delivery driver however was a different story..I asked him if he would drop the bulk bag of sand and hard-core 100 ft further forward so it was next to the entry where I needed to transfer it round to the back of the house but he wouldn't do it and he wouldn't say why either ..so what would have taken him 30 seconds more took me an hour extra of shifting it .
9 juni 2021
Omdöme utan inbjudan
Useless
Yet again buildland strikes with their flippant attitude towards delivery and customer services......
Its 3:37pm and we are yet again waiting for our AM drop..... 3 lads standing around doing nothing.
I rang in around 10am to be told it would be soon...... just rang again and now the lorry is just being loaded.
No apology or nada.
Extremely poor and I shall be telling my customers to go elsewhere in future.
19 april 2021
Omdöme utan inbjudan
Seems to be a pattern on all the…
Seems to be a pattern on all the reviews. Customer service. Inside was fine, not great but what you usually get at a builders merchants. Outside however waiting ages and after having to find the driver he had no problem watching me load without lifting a finger to help. Was probably too worried about his coffee that he had to put down for a second. Definitely the last time for me thanks.
14 december 2020
Omdöme utan inbjudan
ACC no 10491314
ACC no 10491314. Having being locked down during vivid 19 buildland took advantage of us old age pensioners to deliver incorrect order and not giving refund on quality products we had ordered they could not otherwise sell. Avoid this company if your old and worried about covid 19 they will take advantage
20 augusti 2020
Omdöme utan inbjudan
Very expensive compared to most merchants
Very expensive compared to most builders yards and they artfully don't advertise the proce on their website, sleepers 50% more than most. Decking boards 20% more than most. Took half an hour to get the some decking boards and sleepers. Some staff, rude and extremely unhelpful. Much cheaper else where and much better service
29 juni 2020
Omdöme utan inbjudan
Can't check out
Can't check out, keeps saying add a payment method yet there is nowhere to do so.
Worse website ever!
Had to buy at B&Q
29 maj 2020
Omdöme utan inbjudan
Svar från Buildland
Hi there, we are really sorry about the recent issues with the website. It's currently under construction, and so we are only taking orders and quotes over the phone as detailed in the pop-up message and banner on the front page of the website. We are currently working on making our website a better user experience. Thank you for the feedback.
Very bad website to negotiate
24 maj 2020
Omdöme utan inbjudan
Svar från Buildland
Hi Drayton, we apologise with the issues that you've had with our website. It is under construction, and we are currently working on improving the user experience. Thank you for your feedback.
Another place run by primates who seem…
Another place run by primates who seem absent minded regarding customer service. The staff I have found to be rude. I was grateful for their lack of professionalism which caused me to shop elsewhere. I found the same toilet online for less than half the price. Absolutely brilliant, everything happens for a reason!
11 april 2020
Omdöme utan inbjudan
Svar från Buildland
We are very sorry that you've had a poor experience with our staff. We are continually working to make sure that we can offer the best customer service possible, and are truly saddened that our staff have upset you. To ensure that this doesn't happen again, we monitor our staff to make sure that they are working at all times to serve customers to the best of their abilities.
Web site will not allow you to process…
Web site will not allow you to process the order, indicates Invalid Payment Method, but does not allow you to enter details.
When calling the office, either Redditch or Coventry you are placed in a list and informed of your place, however when you get to either position 1, 2 or 3 the system then re-allocates you and informs you that you are now at position 7 or 10 or 12.
It simply goes round in circles.
Rubbish use of technology.
6 april 2020
Omdöme utan inbjudan
Svar från Buildland
Hi Mr. Garry Forder, we are very sorry that you had a poor experience with our systems. As we are in very high demand during this time, our phone systems can sometimes get overloaded with the amount of people trying to get through at once, an issue that we are working on rectifying. We understand the frustration, so thank you for the constructive review.
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