Bugg Ease Omdömen 

Due to health issues, and to continue playing golf, I’ve been researching one person golf buggies. I’ve spent the last couple of months searching for the most reliable and effective buggy, and have spoken to five retailers of different brands. There’s a company called Bugg-ease, based in Bradford. I’m not sure really where to start! The customer service is outstanding (just as rare as a Hole in One!). I’ve been dealing with Jon, one of the proprietors. He spent time explaining the buggy’s specs. As I have a bad back, I was concerned about how to get the buggy in and out of a Range Rover with a high tailgate. Jon kindly offered to give me a demo at my house in Sheffield (first major plus). Last week he brought down the buggy I wanted. As he was delayed on the motorway, we only had 20 minutes for the demo as I had to go out for dinner. Just enough time to show me how to get the buggy in and out of the car.

I told Jon that I didn’t have time to commit to £2200+. Amazingly, Jon said to keep the brand new buggy and play a couple of rounds to see how I got on with it. No deposit was requested, just trust (second amazing thing). Whilst I was born in Sheffield, I only returned in December from Kent. I would suspect that 99.99% of other buggy retailers would request full payment.
I did say that I didn’t feel comfortable trying out a brand new buggy with no guarantee that I’ll buy it, but he said not to worry about. I played golf and used the buggy the next morning.
I did struggle with the steering but coped ok. Getting the buggy in and out of my car proved tough, as the tailgate on the Range Rover is high. I called Jon to let him know. He said we would come down and drop off a different steering bar and a remote control, to make it easy to get it in and out of the car (third amazing thing).

True to his word, Jon came down with a brand new buggy but with T bar steering. He spent 30 mins with me, giving me the chance to try out the different steering. All was fine. In a few minutes, Jon showed me how to get the buggy in and out of the car with ease.

Again, Jon said “give it a try and let me know how you get on”. No deposit or money was requested (fourth amazing thing). That was last Wednesday August 30th and I’m playing tomorrow with the buggy.

I have worked all over the world and have bought and sold many things. From, houses to cars and companies to golf clubs. In my 58 years, I have never experienced such excellent customer service, as provided by Jon at Bugg-ease.

This is only the second ever review I’ve written and was compelled to write this one.

It really wasn’t amount the money, it was about the lengths he would go to, to ensure the customer gets the right and most appropriate product.

The buggy is great. It looks cool in Graphite Grey, comfortable and coped admirably with the hills on Sheffields golf courses, with 55% of power left at the end of the round.

If you need an electric one person golf buggy, look no further. I’ve done the research and experienced the product. Save yourself some time and give Jon a call at Bugg-ease. I guarantee you won’t be disappointed.

I forgot to mention their amazing Warranty. Unlike any other supplier of golf buggy’s in the UK, Bugg-ease offers a unique repair service at your home, rather than having to get it back.

First class customer service and first class buggy’s.

Thanks Jon