Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A beautiful, sexy, well balanced saber! Grip is good, no hot spots, comfortable. Comes quite sharpish. I know that the steel's edge-holding qualities aren't the best, but it should be simple to re-sh... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have been purchasing from Bud K for over 20 years now. In my 20's I was really into knife and sword collecting. I purchased over 100 different items from Bud K. Back then it was over the phone and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Almost every item that I've received has had no issues and they usually arrive within a two to three week time span. They are a great company as far as I'm concerned and if there are any questions th... Se mer

Betygsatt 1 av 5 stjärnor

This was our first, and very likely last ever purchase from BUDK. We ordered extra weapons for a defensive tactics training class that never arrived. Their customer service responses are very slow, a... Se mer

Företagsinformation

  1. Butik för samlarobjekt
  2. Försäljare av campingutrustning
  3. Hobbybutik
  4. Knivbutik
  5. Friluftsaffär

Skrivet av företaget

Welcome to BUDK, your premier online source for an unbelievably limitless selection of products, giving you the ultimate shopping experience! Our product line consists of thousands and thousands of swords, knives, medieval weaponry, fantasy collectibles, air guns, blow guns, stun guns, and much, much, more! Here, at BUDK.com, we always strive to provide our customers with a hassle-free and enjoyable shopping experience and every product is backed by our iron-clad 100% satisfaction guarantee!


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

524 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Garry

great products,overall superior transaction

8 december 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

We appreciate your review! Thank you and have a great day!

Betygsatt 5 av 5 stjärnor

Great company

BudK offers quality products are very good prices. Shipping is generally fast. I have made many purchases over the years of a lot of very cool stuff you don't see anywhere else.

2 december 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

We're always happy to hear from long time customers! Thank you for your business. Have a great day!

Betygsatt 1 av 5 stjärnor

Paid extra for a service and need to wait longer instead

My package was supposed to arrive a few days ago, but they forgot to but my street on the package, and now it’s being sent back to Georgia, and I still don’t have it. No apology or discount was given even though I paid extra for it to be loaded first. When I called customer support just a, “that’s rough buddy.” I needed that package for my brothers birthday present, and it’s almost been a week since then, and it hasn’t even been sent all the way back to Georgia meaning it will probably be a while longer before it arrives.

7 november 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

Hello! We do apologize for the inconvenience; we show the order made it back to us yesterday and the returns department is processing it now. Your order should ship out in the next 24 business hours to the updated address; we are going to have it expressed shipped to you. Once the order ships you will receive it within 2-3 business days. You will also receive a shipping conformation email that will include the tracking number once it has shipped. Again, we do apologize for the inconvenience. Please let us know if have any questions or concerns, have a wonderful day!

Betygsatt 5 av 5 stjärnor

These guys are always on the Mark

These guys are always on the Mark. Everything I’ve gotten from them is exactly what it said. It was. The prices are good , The customer service is great, really the Hole experience with these guys is great. There’s a knife or sword or anything like that that I might want it’s the first place I go. Thank you guys and many blessings

8 november 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

Thank you for your review! We are so happy to hear that everything is to your liking and we thank you for your business! We hope you have a wonderful day!

Betygsatt 2 av 5 stjärnor

More hassle than what it's worth

More hassle than what it's worth. They wouldn't put my online order in until I called and answered a bunch of questions then proceeded to charge me twice in two different amounts for the same product. they have no idea when I'll get my refund.

7 november 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

Thank you for reaching out. Orders are verified to ensure customer safety, to make sure that you're the one placing the order and that no one else is using your information without your permission. Order can be held for many reasons. Orders shipping to an address that has not been used on your account, placing multiple orders back to back, first time orders that are a high dollar amount, and a few more are things we have seen often with fraudulent orders. We do understand that this can cause frustration, but it is done to ensure that your information is not being used fraudulently. As for the authorization and payment showing separately, we are working on solving this issue. The authorization is a temporary hold on the funds and typically releases within a few days. If the authorization and payment show separately please contact us so we can manually try to remove the authorization as we are not notified by the banks that they are showing separately. We deeply apologize for any frustration and inconvenience that this transaction has caused you. Have a great day.

Betygsatt 5 av 5 stjärnor

Excellent products and service

I ordered 4 shirts and 2 pair of pants, for hiking, hunting and etc. These are the M48 OPS Long Sleeve Woodland Camo and the Long Sleeve ACU OCP shirts and pants. They are very well made. The pockets are well sewn as is the buttons, zippers and etc. The rip stop material is tough and in spite of snags and going into heavy brush, has held up excellently. The shipping service was fast, without any problems. I highly recommend these products. For the money, you can't do better.

24 oktober 2024
Omdöme utan inbjudan
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Svar från BUDK

Thank you for your review! We're glad to hear your items are working out and holding up for you!

Betygsatt 2 av 5 stjärnor

Extremely hit and miss on quality

Extremely hit and miss on quality. If returns weren't such a hassle then I'd send back 75% of the stuff I have received. Definitely done ordering from this place

27 oktober 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

I do apologize that you have not been happy with the items that you have received. If you change your mind and want to return them please contact us at 1-800-630-2835. We would be happy to issue a label to you. Thank you and have a great day.

Betygsatt 5 av 5 stjärnor

Love the M48 line

Love the M48 line, there’s plenty of foods that are up to the task, just gotta look

17 oktober 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

We're glad that you're enjoying the brand and your items! Thank you for your review!

Betygsatt 1 av 5 stjärnor

Bad Policy

Could not complete the order because company policy required additional verification. I've been a long time customer, first purchase was in the early 2000s. I reached out to BudK concerning the policy, I received a generic email template explaining what the policy is. I feel I wasn't considered, and as such, will no longer be a patron. Budk is cheap stuff, with low quality. It made sense coming here because the customer service was great. Now, spend your hard earned money in places that like their consumers and customers. Not here!

11 oktober 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

Thank you for reaching out. I was able to find a couple of accounts for you. It looks like the order from 10/10/2024 was the first order you placed with us using this billing address. The shipping address was different as well. The order was held for verification due to fraud happening more and more often. They tend to have similar patterns to you order; being the first order on the account and shipping to an address in another state. I do understand the frustration of being asked to verify an order that you placed, but it is done with the safety of our customers in mind. I do apologize for any inconvenience or frustration this situation has caused you.

Betygsatt 1 av 5 stjärnor

Order 2 items for a total of $91.14

Order 2 items for a total of $91.14. They charge my card twice and refuse to release The funds says it's my fault, not theirs, but there are 2 confirmation numbers where they charge me twice. I am seeking an attorney and going to Sue for punitive damages.update,I had made another order before I found out that they had done this and they double charged me on the second order too. When I tried to talk to them about it they acted like it is my fault. Talk about customer NO service! The last 2 orders this has happened. My bank has said you ran it twice on my last 2 orders. One for 91.14 was ran on 10/18 and 10/21. The order after that was for 226.45 and it was ran on 10/21 and again on 10/23. I have the confirmation numbers for all 4 transactions.Where that was ran by your company.

17 oktober 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

Good afternoon,

I see where you spoke with one of the supervisors on Monday regarding this issue. It was explained then that authorization and the payment are showing as two separate transactions because they were processed on two separate days and your bank is recognizing it as two transactions because of this. We have released our hold on the initial authorization and it is now up to your bank to release the authorization charge back into your account.

Betygsatt 4 av 5 stjärnor

The products were good..the little…

The products were good..the little throwing spears I got were. Nice but not very durable..my son threw them at some action figures and one bent pretty easily..I hammered it back into place..other then that not bad.

19 oktober 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

I hate to hear that! If you would like, you can contact us at 1-800-630-2835 and we would be happy to see about getting this issue taken care of for you. We hope to hear from you soon! Have a great day!

Betygsatt 5 av 5 stjärnor

Simply the best!!

Wide selection of products, easy to navigate through website, and nice prices.

3 oktober 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

Thank you for your review! We appreciate your feedback!

Betygsatt 1 av 5 stjärnor

Overall BudK is a great company

Overall BudK is a great company. I mean their inventory is awesome and customer service is great. But this is by far the most racist company I've ever worked for. BudK discriminates against African Americans. I've been applying as a rehire to this company for a whole year now and I've been rejected each time. I literally resigned because of racial slurs and racist behavior from coworkers. My friend who is caucasian has been hired three times during this whole process. Racism is real.

21 oktober 2023
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

We are disappointed to hear that you felt you had a negative experience during the short time you were employed at our organization in January 2023. You left our employment with no notification whatsoever and we were unaware of what happened until you emailed our HR department in May 2023. This was 4 months after your departure and that was the first time we had heard from you since the last day you worked. You explained that you had a personal circumstance that made it impossible for you to contact us to explain your abrupt departure.



We take employee concerns seriously and are always open to feedback, which is why we encourage former employees to reach out directly to HR with any concerns they may have. We believe the vast majority of our employees can speak to our commitment to creating a positive work environment.

Betygsatt 5 av 5 stjärnor

Every item I have ordered from BUDK has…

Every item I have ordered from BUDK has arrived in excellent condition, quality is "as stated ", I will joke with their outstanding customer service people on the occasion that I have called that "you haven't let me down yet "! Great company

11 oktober 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

Thank you so much for your feedback! We look forward to hearing from you again soon!

Betygsatt 5 av 5 stjärnor

I had numerous fails trying to log into…

I had numerous fails trying to log into my account on your wedsite I also had an issue to process my 1 item purchased and found that you processed the purchase on my bank account twice.

I called and spoke to your CS rep to be told otherwise. The purchase was 1 item and it corrected in my bank account later.

Will I make another purchase thru you, it's a maybe due to this experience.

The item I purchased however was very nice.

4 oktober 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

Thank you for your feedback. I do understand the frustration. We are working to resolve this issue for all customers. Please let us know if we can answer any other questions for you.

Betygsatt 5 av 5 stjärnor

Great products

All the items I have ordered from BUDK have been as expected and then some. Especially the Gil Hibben items and the Honshu items. Shipping is fast and reliable. I have a pretty good collection of items and hope to add to from time to time. I have yet to find similar products with as much character and detail as BUDK. I wish they would do a veteran discount for us veterans and first responders.

6 september 2024
Omdöme utan inbjudan
Logotyp för BUDK

Svar från BUDK

Thank you for your review. I will get this forwarded to upper management and see what we can do. Thank you again for being a valuable customer.

Detta är Trustpilot

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