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Thank you Jonathan Black.

I recently had a highly stressful case with transport for London. It would appear TFL are increasingly taking a hard line, draconian and unreasonable approach with people for genuine errors - seeking to prosecute wherever possible. My research told me that the odds were stacked against me.

This was a huge cause concern due to me working in a highly regulated environment and it may have had a substantial impact on my career, potentially catastrophic.

From the outset, Jon was reassuringly calm.

He struck the right balance between reassuring me and managing in my expectations. He was realistic, knowledgeable but importantly, also kind and compassionate.

His client care skills are exceptional and he is a credit to his profession. He was available all times for me and worked to a very tight timescale.

I will be forever indebted to Jon in my hour of need. It’s true what they say : you really do get what you pay for. If you are in a similar position and thinking about the cost of a lawyer then my advice is do not hesitate, he was worth every penny.

Thank you.

I had an outstanding experience with BSB Solicitors, particularly with Victoria Duffy, the BSB Defence Barrister who handled my TFL case. Victoria was professional, knowledgeable, attentive and provided unwavering support throughout. From our initial consultation, she diligently grasped the nuances of my case and addressed all my concerns with patience and clarity. Victoria ensured I was well-informed and reassured at every stage of the process, explaining everything clearly. Her meticulous preparation and approach were evident in the strong case she built on my behalf. Beyond her legal expertise, Victoria demonstrated genuine care about securing the best possible outcome for me.

Thanks to BSB Solicitors, my legal issue was swiftly and successfully resolved and I am immensely grateful. Based on my personal experience, I wholeheartedly recommend the BSB Solicitors Team to anyone seeking exceptional legal support. Their expertise, dedication and client-centered approach make them an invaluable in navigating any legal situation. Five stars across the board!

Very helpful and fast and easy communication, thank you!

I engaged BSB Solicitors to handle my case, working with Victoria Duffy. Regrettably, their service was both unprofessional and somewhat damaging to my case.

As my submission deadline loomed, Victoria Duffy went on holiday, assuring me she would seek a short extension, which she never did. Post-deadline, she claimed her email to the investigators had bounced back. When pressed for proof, she admitted the email was never sent.

This failure meant my case was judged without my evidence, resulting in an unfavorable decision. Victoria Duffy later promised to request a case re-opening and claimed my position was not harmed by her failure to submit my evidence on time, yet she did not acknowledge her initial false statement about the email.

When I requested a refund of my legal fees, partners Jonathan Black and James Skelsey refused, defending Victoria Duffy's actions and asserting that her misrepresentation and failure did not affect the case's outcome.

I cannot recommend BSB Solicitors to anyone seeking dependable legal representation. My dealings with Victoria Duffy, Jonathan Black and James Skelsey have been wholly unsatisfactory, and I would advise avoiding this firm entirely.

Jim Skelsey, Partner at BSB Solicitors is incredibly professional and helped me through a very stressful time. Jim went over and beyond during the whole process. He was incredibly compassionate and understanding. Extremely good value for money. I can’t thank Jim enough, we received the outcome we wanted. I couldn’t be happier.

Victoria dealt with everything quickly, professionally and efficiently. She was absolutely great.

I can’t recommend BSB and Victoria enough! She was incredibly supportive throughout my whole case and helped me get a successful outcome. She was informative, supportive, clear and incredibly reassuring which I didn’t get from speaking to any other solicitor elsewhere.

I seriously can’t recommend this practise enough, a huge thank you to Victoria in particular!!

Excellent professionalism and customer service from Jim! Could not have asked for a better outcome and experience.

It is the best decision to go with BSB to handle our case with TfL. Victoria ensured to bring in quality by paying attention to every detail and helped us close the case within a month. I would also suggest them as giving authentic service with a fixed fee structure. I.e., there are no clauses that can trap you further once you are with them. All in all BSB keeps your peace during those difficult times.

Jonathan Black is a life saver

I used my mum's 60+ oyster card to travel to uni. I have rang other solicitors and they told me I had no chance as I used it many times. I contacted BSB solicitors and spoke to Victoria, she was understanding and very professional. She gave my case to Jonathan Black, I know my case was serious and he saved me. we had a meeting and discussed about my circumstances. Jonathan dealt it very professionally and very caring man. TFL gave me a warning instead of take me to court. I'm elated when I heard the news. Thank you BSB Solicitors.
Jonathan saved my future, imagine at the age of 21 and having a criminal record. no way.

Thank you BSB solicitors

Amazing work so helpful and kind, helped me out so much I’m so grateful

Mr. James Skelsley was extremely professional and kind since our very first meeting. I'm happy to have found BSB solicitors. Being new in London, I found myself distressed when I received a letter from TFL for fare evasion. James walked me through the entire process and patiently answered all my questions. Upon receiving his advice and instructing him to send a letter of representation to TFL, I received a positive response from TFL in less than a week. I would definitely recommend BSB Solicitors. They are worth the money you pay.

I'm delighted I choose BSB solicitors to take care of my TFL fare invasion lawsuit. Since this was the first time I had received a letter from TFL, I was rather concerned about how it would affect my career . I am extremely thankful to Mr. James Skelsey for handling my case in a professional manner and going over the entire procedure in detail. He went over all the paperwork with me and was really patient. My case was handled out of court with great success, and the result was excellent. Will definitely recommend BSB solicitors to everyone.

Great dedication and being responsive made the overall experience very good.

Victoria was amazing. She was sincere, attentive, caring and understanding, she reassured me and took me through every process and step needed whilst making it very smooth and easy for me during my difficult time. I cannot recommend her enough, she was knowledgeable and well connected which was both reassuring and helpful to my case. She built a strong case which highlighted my circumstances and I am extremely grateful for her support and results.

I found myself facing 80+ fare evasion charges from TFL for trips I never took. It was frustrating to see how TFL's process works, where they cast a wide net over the preceding 8 weeks, leaving the burden of proof on the accused. Having to gather evidence of my whereabouts felt overwhelming, as nobody meticulously documents every moment of their day with evidence. I believed this put me at a disadvantage, causing significant stress, and for the first time, I found myself avoiding the issue. Thankfully, I found that I could trace my whereabout with evidence.

Before turning to BSB Solicitors, I initially reached out to another legal firm, attracted by their marketing and claims. They promised a prompt response but failed to deliver, citing a backlog of work. On their website they listed what to expect as definite, which was not my experience. Feeling desperate and pressed for time, I realised I needed a law firm that would prioritise my case, regardless of their workload. That's when I connected with Victoria Duffy at BSB Solicitors.

Victoria listened attentively to my concerns and meticulously assessed my case, even extending our call beyond the allotted time to ensure clarity. She provided insight into TFL's legal stance, clarified misconceptions (apparently it doesn’t work the way you'd think), and outlined the necessary steps for my defense. Throughout the process, she maintained transparent communication, promptly rescheduled court dates, and liaised with TFL on my behalf.

Thanks to Victoria's expertise and swift action, the outcome met my expectations. Within a week of submitting my evidence, all charges were dropped, and I received a warning. The quick resolution alleviated my worries, and I appreciate Victoria's professionalism and dedication. I wholeheartedly recommend her services for anyone facing similar challenges.

Just wanted to say a massive thank you to Victoria Duffy as I was dealing with an issue that really could’ve affected my career she was really understanding, direct and really made me feel comfortable throughout this whole process and thankfully got the outcome I wanted.

Amazing!! Jon went above and beyond to represent me

Can not speak highly enough of the team, any help, support I needed Jon was either a call or e-mail away and was very quick with a response and advice

HIGHLY HIGHLY RECOMMEND THE TEAM

A HUGE thank you. Words can't express my appreciation!!

The best of Best of the best! Honestly 5+ stars

I highly recommend Victoria and BSB team!!!

Chiltern Rail were set on prosecuting and securing a criminal conviction, which would have had a detrimental impact on my ability to remain in current work.

Victoria took time to know my case and most importantly circumstances and managed to secure an out of court settlement.

FYI - Two other solicitors told me it's a waste of time to try and secure a out of court settlement.

Mike Coppola