Terrible customer service
Terrible customer service - and totally un can-do.
Really rude woman who started telling me I had no idea what I was talking about! Literally they have clearly never heard of customer service.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Want, inexpensive, modest Double glazing? We provide bespoke UPVC windows, composite doors, built in blinds, double glazing replacements, door canopies and surrounds in Bristol, Avon.
Barry Road 33, BS30 6QX, Oldland Common, Storbritannien
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrible customer service - and totally un can-do.
Really rude woman who started telling me I had no idea what I was talking about! Literally they have clearly never heard of customer service.
My Door looks lovely, the young lads who did the work were very friendly but professional, however, the door had a faulty locking mechanism, the day it was fitted I couldn’t open the door, i was locked in my house, I rang the office, Ruth, was very rude, told me to unlock the door, she was suggesting it was my fault. Someone eventually came out, and agreed there was a fault, I had problems for a year, it took me many phone calls, emails, and contacting Citizens Advice, before they eventually came out and replaced the locking mechanism! After sales is appalling.
Have just had new door and windows
repaired by BS15 and super happy with service and work carried out by the team. John came to carry assessment and was very helpful with suggestions of repairs to windows etc. I feel that the quote was in line with product quality and work carried out. I would definitely recommend this company as they are small business communication was easy.
People nice but products are expensive and take ages to deliver,
Endurance Doors,
We are very impressive with BS15doors company.
We had been face to face help us what like background doors handle etc and emailing.
More understand to clear details picture and professional fitted old replace new door.
Worth with priced.
We recommenced you .
This is a small family run local business and I couldn’t fault them. From first contact to my door being fitted was seamless. Communication with Ruth was easy and efficient. They provided the best quote for a good quality door and it was fitted in record time. The installation was quick and the area was left clean and tidy. I also liked the fact that they are a recognised fitter for the door manufacturer, Endurance Doors, so if I should have any issues with the door in the future then I’m covered both by the fitter and manufacturer. I have no hesitation in recommending this company to anyone who is planning on new doors or windows.
BS15 Doors and Windows installed two new composite doors for me. They were excellent to deal with. The quotes were sent over quickly (3 out of 5 companies didn’t bother), they measured up and confirmed installation date the moment they had the doors in the workshop. All with minimum fuss. Would happily recommend them!
Amazing service.
Easy to deal with.
Great product (endurance door)
Trouble free installation.
Competitive price.
Local firm.
I shopped around before deciding to go with BS15 doors. There are so many makes of composite doors on the market with varying reviews. Endurance seen to be one of the better ones on the market. No nonsense quote was a breath of fresh air. Didn't have to sit through sales talk. I was just given a recommendation by Ruth which was supported by the online reviews.
Would definitely recommend this company.
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