Bryan Anthonys Omdömen 

344
•
TrustScore 3.5 av 5

3,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Bryan was great to work with. He was extremely patient as I debated my options and asked tons of questions. Would absolutely use his services again and would recommend him to anyone looking to purchas... Se mer

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Betygsatt 2 av 5 stjärnor

I have been trying to cancel the up north necklace that was preordered and promised in September Now it is not shipping til October and they WILL NOT cancel my order even though it has NOT shipped y... Se mer

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Betygsatt 1 av 5 stjärnor

So they saw my review Bryan Anthony’s)and wanted to make it right by sending an email to me with instructions on refund. That was three days ago and never sent. Go to Mint & Lily. They are reputable.

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Betygsatt 5 av 5 stjärnor

I left a review that was average (love the ring, and a stones fell out), without a request. I was contacted by Customer Service who wanted to ensure I had the quality the company stands behind and ex... Se mer

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Företagsinformation

  1. Smyckesbutik

Skrivet av företaget

For the girl who creates her own story - dainty jewelry layered with meaning. Bryan Anthonys designs dainty necklaces, earrings, rings, anklets and bracelets. Made with love in the USA. Live your story.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

344 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(344)

40 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Order not received

I ordered a ring for my sister's birthday, and although the tracking shows it was delivered, she never received it. When I contacted the company for help, they placed the responsibility on me to resolve the issue. Since they handled the shipping, I expected them to take more initiative in helping track down the missing package. I'm so disappointed.

UPDATE: They ended up helping me and resent the item I purchased. I have changed this from 1 star to 3.

23 augusti 2025
Omdöme utan inbjudan
Logotyp för Bryan Anthonys

Svar från Bryan Anthonys

Hi There,

We know this review was posted some time ago, but we still wanted to take a moment to thank you for sharing your experience and, especially, for updating your review after we were able to resolve the issue.

We’re sorry again for the frustration caused when the original package showed as delivered but wasn’t received. We understand how disappointing that must have been, especially since the ring was intended as a birthday gift for your sister.

We’re glad we were ultimately able to help and resend the item, and we truly appreciate you giving us the opportunity to make things right and updating your rating to reflect the resolution.

Thank you again for your patience and for giving Bryan Anthonys another opportunity. Your feedback continues to help us improve how we handle situations like this.

Betygsatt 1 av 5 stjärnor

I am very disappointed

I am very disappointed! This is the second purchase I have made and yet again the product failed! The necklace was broke upon arrival! I will be contacting the seller directly!! Amazing concept, beautiful jewelry, VERY POOR QUALITY!!

11 maj 2025
Omdöme utan inbjudan
Logotyp för Bryan Anthonys

Svar från Bryan Anthonys

Hi There,

We know this review was posted some time ago, but we still wanted to take a moment to acknowledge your experience.

We’re truly sorry that your necklace arrived broken, especially after this was already your second purchase with us. We can understand how disappointing it must have been to receive a piece you were excited about in that condition, particularly after having already experienced an issue with a previous purchase.

While we’re glad you appreciated the concept and design, we’re sorry that the quality and condition of the necklace did not meet the standard you expected from us. That is not the experience we want for our customers.

We’ve sent a request for information through Trustpilot so we can locate your order and learn more about what happened. If you’re able to provide the requested details, we’d genuinely appreciate the opportunity to revisit this and see how we can help make things right.

Thank you for sharing your feedback and for giving Bryan Anthonys the opportunity to address your concerns.

Betygsatt 2 av 5 stjärnor

Very disappointed in the Pause necklace…not the same

Very disappointed in the Pause necklace I recently received. I love the design and ordered this necklace to replace the one I wore for several years but lost recently during travel. Sad to say the quality is nothing like my previous necklace. The chain is super thin, the pendant color is cheap gold. Overall not an acceptable piece. Suffice to say this seller has sold out to cheap imitations of its original quality. Never again Brian Anthony

Update: BA contacted me 18 months after posting this review to try to address things. Unfortunately the overture is simply too little, way too late.

18 mars 2025
Omdöme utan inbjudan
Logotyp för Bryan Anthonys

Svar från Bryan Anthonys

Hi There,

We know this review was posted some time ago, but we still wanted to take a moment to acknowledge your experience.

We’re truly sorry to hear how disappointed you were with the “Pause” Necklace, especially knowing that you purchased it to replace a necklace you had loved and worn for several years before losing it while traveling. We can understand why you would have expected the new necklace to feel like a meaningful replacement for something that had been such a trusted piece.

We’re especially sorry that the chain, pendant color, and overall quality left you feeling that the necklace was not comparable to your previous one. We appreciate you sharing those specific concerns rather than simply walking away from the experience.

We’ve sent a request for information through Trustpilot so we can locate your order and learn more about your purchase. If you’re able to provide the requested details, we’d genuinely appreciate the opportunity to revisit your experience and see if there is anything we can do to make things right.

Thank you for sharing your honest feedback. We’re sorry we didn’t deliver the experience you expected, particularly as a returning customer.

Betygsatt 1 av 5 stjärnor

Product Quality Concerns

I was so excited to give my daughter the Bryan Anthonys "I am Enough" bracelet but sadly within two months of wear, the bracelet (which cost over $50) tarnished so badly that my daughter could no longer wear it. I contacted the company but was told that since the bracelet was delivered more than 30 days ago, they could not accept a return. They had no questions and showed absolutely no curiosity about the failure of their product. I would not do business with this company ever again.

9 mars 2025
Omdöme utan inbjudan
Logotyp för Bryan Anthonys

Svar från Bryan Anthonys

Hi There,

We wanted to take a moment to acknowledge your feedback and the experience you had with us.

We’re truly sorry to hear about what happened with the “I Am Enough” Bracelet, especially knowing that you purchased it as a special gift for your daughter. We can understand how disappointing it must have been to see the bracelet tarnish after only a couple of months of wear and for your daughter to no longer be able to enjoy it.

We’re also sorry that when you initially contacted us, our response focused on the 30-day return period rather than taking the time to better understand what had happened with the product. We understand from your review that you felt your concerns weren’t heard or taken seriously, and we regret that experience.

We’ve sent a request for information through Trustpilot so we can locate your order and revisit the situation. If you’re able to provide the requested details, we’d genuinely appreciate the opportunity to learn more and see if there is a way we can make this right.

Thank you for sharing your honest feedback. We’re sorry we didn’t provide the level of care and attention you deserved when you first reached out.

Betygsatt 1 av 5 stjärnor

Déception

Des bijoux qui ternissent en très peu de temps! Aucunement durables, bien malheureusement.
Des articles de piètre qualité. Je déconseille fortement.

19 april 2024
Omdöme utan inbjudan
Logotyp för Bryan Anthonys

Svar från Bryan Anthonys

Bonjour,

Nous sommes récemment tombés sur votre avis et nous tenions à vous répondre personnellement.

Nous sommes sincèrement désolés d’apprendre que vos bijoux se sont ternis aussi rapidement. Nous comprenons parfaitement votre déception, surtout lorsque l’on choisit un bijou en espérant pouvoir le porter et en profiter longtemps. Ce n’est certainement pas l’expérience que nous souhaitons offrir à nos clients.

Nous avons envoyé une demande d’informations via Trustpilot afin de pouvoir retrouver votre commande et mieux comprendre ce qui s’est passé. Si vous pouvez nous transmettre les informations demandées, nous aimerions vraiment avoir l’occasion de revoir votre situation et de voir comment nous pouvons vous aider.

Merci d’avoir pris le temps de nous faire part de votre expérience. Même lorsque les commentaires sont difficiles à recevoir, ils nous donnent l’occasion de mieux comprendre ce que vivent nos clients et de continuer à améliorer nos produits et notre service.

L’équipe Bryan Anthonys

Betygsatt 5 av 5 stjärnor

I love the sales

I love the sales! This company is my favorite "go to" for affordable and unique jewelry. I have also found the jewelry holds up better than pieces I have received/purchased from KS. I will continue to support BA.

4 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful pieces

This jewelry is excellent quality and also beautifully made. I have purchased several pieces and have loved each one. Definitely recommend!!!

4 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible to reach them. Not recommended

Not recommended. I placed an order 10 business days ago and still shows confirmed. I emailed twice, no response. I hope I get a response today otherwise I will dispute with my bank and report to BBB. This is ridiculous. No customer service phone number either.

20 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid this place not worth the…

Avoid this place not worth the headache, ordered something for my girlfriend and didn't get a tracking # or anything, waited almost a week. Emailed customer service and still nothing, just look else were.

27 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I bought several pieces and I’ve got so…

I bought several pieces and I’ve got so many compliments on everyone!
My favorite is the grit pearl dangling earrings that I purchased from my best friends daughters and ended up having to get one for her.
So elegant And classy!
I also purchased the thick and thin bracelet set twice.
We had a jeweler make us a set like this one and paid over $250 for it and we’re not near satisfied. My only dissatisfaction is we had that one made because they do turn and we didn’t want to have to take these off every single time, we take a shower. However, as you can see purchasing another said because I like it better than my real one I wish you could make it so that it did not turn.

19 november 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Love the designs but like many others…

Love the designs but like many others said the quality is terrible. I bought the high low necklace in silver and gold. The silver is supposed to be nickel but that only applies to the chain and not the charm which scratches easily and has turned yellow and is peeling

4 november 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

They promote low-cost jewelry but they…

They promote low-cost jewelry but they are in fact items of very poor quality. In the end it's not worth the cost at all because everything breaks after 1 or 2 times worn. The bracelets and chains break, the rings don't feel round because the metal is too thin....Spend a little more elsewhere for better!!!

18 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Keep track of your order or else....

I order myself a nice necklace to treat myself after a challenging time and got my order confirmed - so far, so good. Then I waited, waited and waited some more. No order arrives. This is strange I thought and emilad the costumer servie. To my surprise the order is not even shipped due to "unforeseen shipping delays" - fine, this could happen. But to not hear from the company and for them reach out to their costumers when delays happen, instead me reaching out to them? They issued a refund, but due to changes in currency rates I still lost money. So now I'm poorer, angrier and deeply disappointed.

13 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible

Terrible. Have tried contacting them on numerous occasions to follow up on order and NO communication whatsoever! Never bothering with them again.

14 september 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I love their designs BUT problems with company

I love their designs, but I've had to get a bracelet replaced after wearing it for only a few months. After getting the replacement bracelet in December, it is now August and I need ANOTHER replacement! Gems and parts of the bracelet popped out. I tried to contact the company and they refused to send a replacement or respond to my email about my concerns. Unfortunate because I ALWAYS rave about the company to others, but no longer will be as the customer service did not help me out with my concerns.

15 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is my 5th Order from Bryan Anthonys

I have ordered 4 or 5 times now from Bryan Anthonys and I love everything that I bought and got in! Each piece of jewelry has a story attached to it giving it a deeper meaning, that can really give you a way to relate the jewelry to YOUR STORY or to your loved one's story. Especially if you have a friend or family member going through a rough time, needing some encouragement after a broken heart 💔 or a dream lost. There are also 2 piece sets, that are meant to be shared with your bestie 🫶! Some of the most unique necklaces are the state motifs! They are so Cute! Because they are a Texas company, their first state was Texas, and the card with it speaks lovingly about the Lone Star State ⭐. Then they followed with the other 49 States! The cards all speak about where each of us finds home. I think these are perfect for college students out of state and military members who are far from their homes, possibly for the first time. Whatever piece of jewelry that speaks to you, gold or silver, one piece or a two piece set, for yourself or someone else, you won't be disappointed! ❤️ I wouldn't continue to order from them if I had ever been disappointed in anything I had ordered, so OBVIOUSLY I have been VERY, VERY HAPPY, WITH EVERY PIECE!!! ❤️ I think you and your giftee, both will be too.

10 juli 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Jewelry looks beautiful, but kind of cheaply made.

Love the earrings and necklace I got, but the clasps are cheaply made. The backing of one of the earrings came off first day I wore them and thankfully I caught the earring before it got lost, but considering the price I didn't think that would happen. I'm just using different backings from other earrings I own, but that shouldn't happen to brand new earrings. Maybe mine were just defective and it won't happen to others! I love the actual hoops though. Also, the clasp on the necklace is cheap too and really hard to operate. Again, I love the actual jewelry and am dealing with it, but the faulty backing and clasp is kind of annoying. I'll probably just get some backings and clasps on amazon switch them out.

26 juni 2024
Omdöme utan inbjudan

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