I bought a few bras from BRXL and the quality is top notch. Unfortunately I didn’t get the sizing right on my first order, but the support team was amazing helping me to get an exchange without any ha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
May experience has been excellent so far, I have no complaints. The quality of every item I have purchased has been the best of it's kind. I definitely will purchase more from this company... Se mer
Love that my order was delivered to me within days! I was so excited to receive it. The material is so comforting and I love the way it shapes the body without discomfort and squeezing. I also appreci... Se mer
I ordered because the company had such great reviews. However, when sending back the items that were not at all accommodating. I have recently had surgery and was looking for a certain kind of bra w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
BRXL is an urban activewear brand redefining everyday movement. Designed for men and women, our pieces move effortlessly from studio to the street — blending performance, comfort, and attitude for life in motion.
Kontaktuppgifter
4,2
Bra
86 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från BRXL
We’re very sorry to hear that you haven’t received your order. Our customer care team has previously reached out to you regarding this issue, but unfortunately, we haven’t heard back from you yet.
Please feel free to contact our customer care team directly at support@brxlshop.com so we can look into your order and help get this resolved for you. We’d really appreciate the opportunity to make this right.
Thank you, and we look forward to hearing from you.
La calidad de estos productos muy…
La calidad de estos productos muy buenos y cómodos le encargué un pedido a mi esposa y dice que ahora son sus leggins favoritos una vez que pruben la calidad de este producto les facinara
2 september 2026
Omdöme utan inbjudan
I got my order in a timely manner and it was great all around
I got my order in a timely manner, it looks like what is on the website and they fit great so the size chart can be trusted. They feel awesome and i definitely will be buying more leggings, and maybe a jacket, I have a few shirts and i love the fit of thoes as well.
17 augusti 2026
Omdöme utan inbjudan
I love the fit and compression
I love the fit and compression. And customer service was very professional when I reached out with a concern.
8 september 2026
Omdöme utan inbjudan
I thought everything was fine with my…
I thought everything was fine with my tights as soon ad I stepped in the car to go in the gym the seem busted out of one of my tights this made me irritated because I was excited to work out in them.
25 augusti 2026
Omdöme utan inbjudan
Svar från BRXL
We’re really sorry this happened, especially when you were excited to wear your tights to the gym. We totally understand how frustrating that must have been.
We’d love to make this right. Please send us your order number and reach out to our Customer Care team at support@brxlshop.com so we can look into what happened and help get this resolved for you.
We appreciate you letting us know, and please don’t worry — we’ll do our best to take care of this for you.
Great return customer service
Bought the wrong size and had a great return experience! They sent the right size and let me keep the old ones
14 augusti 2026
Omdöme utan inbjudan
I’ve ordered several pairs of leggings…
I’ve ordered several pairs of leggings from BRXL and the process has been great. I ordered a pair of that was too large and the process of getting the correct size was great. I love the BRXL brand and they’re so comfortable!! I’m ready for more COLORS!!
24 augusti 2026
Omdöme utan inbjudan
I had just a couple issues with order
I had just a couple issues with order. BRXL handled my issue with great customer support and reassurance.
26 augusti 2026
Omdöme utan inbjudan
Quality is good
Quality is good
sizing fit is also good
Fabric is nice
24 augusti 2026
Omdöme utan inbjudan
I love the fit and material is buttery…
I love the fit and material is buttery soft next to the skin. I bought two pair of exercise pants with pockets. I love how they hug my legs and hips.
21 augusti 2026
Omdöme utan inbjudan
Went from 😩 to 😍
At first I was skeptical thought this was a scam, reason being it took over a month to get any movement on my package. HOWEVER, I emailed the support team they rushed another package and of course that same day I get a notification that my package should be here in a couple days. So I re-emailed the support team explaining that and if I needed to I'd gladly send back the extra pair. They again apologized profusely and told me no worries it's on us thank you for your patience! So customer service 100%
Now on to the shorts I went according to the size chart according to that I needed to order a small (that always makes a girl happy!!) however, I should have sized up I'm a 9 pant size small is 8-10 they r so tight they do roll down but nothing shedding a few pounds can't fix. BESIDES THE SIZING the quality is amazing very good material definitely size up ladies and you will be beyond happy 😁!!!
28 augusti 2026
Omdöme utan inbjudan
Giving one star because I can’t give…
Giving one star because I can’t give zero! I emailed with customer service on 8/19-8/20 and have heard nothing since. My package cancellation request/refund request was discussed with a representative at that time. They said they would see what they could do and get back to me. Nothing. Either send me my stuff or refund me, the tracking isn’t even updated. Still shows processing which means they can still process a refund.
Editing my original review to add that they only issued me a refund after I submitted the review. They responded on this site first. Instead of responding to me, the customer, they decided to respond in a public forum before resolving my issue.
19 augusti 2026
Omdöme utan inbjudan
Svar från BRXL
We sincerely apologize for the frustration and disappointment this experience caused you.
Our after-sales team has contacted you, and we have confirmed that your order has been fully refunded. The order status may still show as “processing” while the system is being updated, but please rest assured that your refund has been taken care of.
We are truly sorry for the inconvenience. We take your feedback seriously and will continue working to improve our communication and customer service. Thank you for bringing this to our attention.
Best customer service ever
I just received my new order for a size down this was to replace the first order that was too big. Not only did they replace them but for free!! I got the new jeans and they fit punitive there was a hole in the black pair I reached out and once again no problem they already sent me a new pair!!! Best customer service ever!!
21 augusti 2026
Omdöme utan inbjudan
No response. No return. Sizing not right.
The items don't fit properly and I tried initiating a return request, but have not received any email from support or customer service for over two weeks. I'm about ready to just initiate a chargeback on my AMEX.
13 augusti 2026
Omdöme utan inbjudan
Svar från BRXL
We’re truly sorry for the frustration and inconvenience this situation has caused. After reviewing our records, we weren’t able to locate your previous return request or any related communication regarding the sizing issue with your order.
Our customer care team has already reached out to you and is prioritizing your case to make sure this issue is resolved as quickly as possible.
We truly appreciate you bringing this to our attention, and we apologize again for the inconvenience. Please rest assured that we are committed to assisting you with the return process and resolving this matter.
Thank you for your patience and understanding.
They have excellent customer service
They have excellent customer service! They help me with my problem. They took good care of me & they responded back faster than anyone else! Love it!
19 augusti 2026
Omdöme utan inbjudan
I love this product
I love this product. Scratch is unbelievable fit is so comfortable.
23 augusti 2026
Omdöme utan inbjudan
Excellent quality and service
21 augusti 2026
Omdöme utan inbjudan
I love this shape wear … I will…continue buying
I love this shape wear … I will continue to be a customer … the shape wear is so comfortable but cute 🥰 at the same time
12 augusti 2026
Omdöme utan inbjudan
HORRIBLE
The whole process was horrible! I ordered my size in the denim leggings which was the only size available for me to pick from. I’ve seen social media videos of women twice my size claiming they were wearing the same size (a 3X). I placed the order on 8/3/2026. On 8/10/2026 I received a shipment email stating the item shipped. By 8/18/2026, I still hadn’t received my order so I sent an email & was told that it hadn’t “fully” shipped, whatever that means. It finally arrives today, 8/22/2026 & I can’t even get it over my behind!!! And I’m not even going to bother to request a refund because if THIS part was horrible, I can only imagine the return/refund process!
I will just donate leggings & never purchase from this place again!!!
22 augusti 2026
Omdöme utan inbjudan
Svar från BRXL
Thank you for taking the time to share your experience. We’re truly sorry for the frustration and disappointment you experienced with your order.
We completely understand how upsetting it must have been to wait for your package and then discover that the leggings did not fit as expected. We sincerely apologize that your experience did not meet the expectations we strive to provide.
We’d like to clarify that the denim leggings you purchased were a pre-sale item, with the estimated shipping date of August 21, 2026, as shown on our website. Fortunately, our restock arrived earlier than expected, and we shipped your order as soon as the item became available. Due to the inventory being fulfilled from a warehouse location farther from the standard shipping route, the delivery process took longer than usual. We apologize for the delay and any confusion caused by the shipping updates.
Regarding the sizing concern, we truly hope you’ll give us the opportunity to make this right. Our customer support team has already reached out to assist you, and please rest assured that we will do our best to make the return process smooth and help resolve this issue.
Thank you again for your feedback. We truly appreciate you bringing this to our attention, as it helps us continue improving our products and customer experience.
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