After ordering this (my second bag in a different colour) I was very pleased with the quick turnaround on the order. I just love these bags.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As others have reported, the fence repair brackets I ordered after watching the promotional video that actually said that 'they were made from strong british steel, not the cheap type that comes from... Se mer
Företaget har svarat
decided to put this fountain outside the patio soon as it arrived, the chain feels way sturdier than the last one I tried from the supermarket which snapped in a week. assembly went weirdly fast, actu... Se mer
When it arrived it looked well made but when we tried to hammer it into place the pointed end bent over. It could no longer be used unfortunately .
3,3
Medel
31 omdömen
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
These are fantastic
These are fantastic. Great for carring aroud. Good sturdy construction. I have recently stopped smoking tobacco so the pen has been ideal for me. These took around 3 weeks to arrive so if you've ordered please be patient. I have now purchased another 6 of these on the buy 2 get 1 free offer & intend to give 4 as gifts to friends.
30 november 2025
Omdöme utan inbjudan
No refund... no customer service feedback
Purchased a jacket on 22 Sept which was advertised as XXL UK size 24 but does not fit. Requested to return item for refund. Advised not possible because of shipment costs and offered to swop for larger size. Larger size not available and still not able to get refund. Advised they would refund half the price paid and i must sell the jacket for the difference. I declined and requested full refund. No reply to numerous emails. NO refund and still no resolution
8 oktober 2025
Omdöme utan inbjudan
Svar från Brittrove
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email at service@brittrove.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Bought a product 2 weeks ago
Bought a product over 2 weeks ago. Quick delivery they said !
Still nothing ! Will give it 2 more days before I go to trading standards and really make a scene. Disgusting daylight robbery.
9 oktober 2025
Omdöme utan inbjudan
Svar från Brittrove
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our customer service team. We are responsible for every product. Please send your details to our customer service email address service@brittrove.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Is really comfortable x could do being…
Is really comfortable x could do being a little bit more supportive, but u did love it
16 oktober 2025
Omdöme utan inbjudan
EXCELLENT GREAT DIALOUGE WENT UP AND…
EXCELLENT GREAT DIALOUGE WENT UP AND BEYOND THIER DESIGNATED RILES. VERY HAPPY. ELIZABETH FARRAH-ATKIN
🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
3 oktober 2025
Omdöme utan inbjudan
Happy with the service
Happy with the service, didn’t wait long for my delivery and will be re ordering
8 augusti 2025
Omdöme utan inbjudan
A little bit skeptical first
A little bit skeptical first, as I've been scammed before by FB and tiktok shop, but this was amazing!! Everything it was advertised.
Thank you
28 september 2025
Omdöme utan inbjudan
Absolutely shocking service
Absolutely shocking service
they sent the wrong item and asked for photos and information of packaging to be sent now not responding to emails, no address label to send back or get a refund , Any further communication you send they simply come back to say that they have already responded.
31 juli 2025
Omdöme utan inbjudan
Svar från Brittrove
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our customer service team. We stand behind every product. Please send your details to our customer service email at service@brittrove.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Absolutely shocking service
Absolutely shocking service, they sent the wrong item and then would not accept a return of offer a refund. They simply said I could gift it to someone else and they would provide a 20% discount off the next order. Any further communication you send they simply come back to say that they have already responded.
24 juli 2025
Omdöme utan inbjudan
Svar från Brittrove
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our customer service team. We stand behind every product. Please send your details to our customer service email at service@brittrove.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.