British Boxers Omdömen 

190
TrustScore 4.5 av 5

4,4

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I bought a 4 pack of women’s bamboo hipster briefs, and consider the sale price I paid to be a rip off. I was very surprised by how thin the fabric was and doubt they’d last very long. However, on... Se mer

Betygsatt 5 av 5 stjärnor

I bought a tartan dressing gown for my wife's birthday - it's perfect, fantastic quality. Also customer service went more than the extra mile to resolve delivery problems so that my gift arrived in... Se mer

Betygsatt 5 av 5 stjärnor

I bought my first pair of Bamboo pyjamas from British Boxers and received them today and it's these that have inspired this review. These are the most comfortable, luxurious clothes I've ever... Se mer

Betygsatt 5 av 5 stjärnor

I have bought quite a few products from British Boxers and have only returned one nightdress due to sizing issues. The quality of the fabrics used is excellent and they are very well sewn. Recently I... Se mer

Företagsinformation


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

190 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(190)

49 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fast and accurate delivery of order

Fast and accurate delivery of order. Good quality clothing. I've now been ordering for about three years from British Boxers and have been pleased with my purchases.

23 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products and service

Great products, very good service and prompt responses to queries.

I am very happy with all the items I have bought. Very good value for money.

18 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent products

Excellent products, well made and very comfortable, not to mention stylish. Always dispatched and therefore received very promptly. Good value too; due to good quality last well.

2 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely nightdress

I have bought several items from this company over the years. The quality is exceptional and all purchases arrive quickly and well packaged. My partner has recently bought me a nightdress for my first inpatient stay next month. It feels lovely but I will not be wearing until after my surgery. I can’t recommend this company highly enough - they are fab!

8 december 2025
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Hi Dawn, Thanks so much for taking the time to review British Boxers. We're so pleased you love your things. Wishing you all the best for a speedy recovery and have a super Christmas too. Best wishes. Team BB. X

Betygsatt 1 av 5 stjärnor

The sizes are off

First of all, who deleted my review?

Ordered brushed cotton pyjama, but they were too tight. I'm UK 10, according to BB, I'm size S in their size chart. Received extremely small and tight pants (they said it was their factory's fault-they looked like for a person size UK 8). Apart from that, the waistband was very uncomfortable on the body due to the stronger material. Not something I want to sleep in.

Arranged return, they responded to me only after I had submitted the Truspilot review. Refunding me a full price, which is great. But asked me to take my review down. I said that after I receive my refund, I might consider it. I'm still waiting for the refund. So, where is my review? Unbelievable.

Now, I'm worried, as I've read that people are not receiving their refunds from Debenhams (where I bought the PJs), some are waiting weeks, and are without cash. As I still haven't received my money back, I want to keep this review here. Do not delete what is not yours to delete.

Ordering from British Boxers might be a tricky experience; they normally charge 1.99 for returns. Their sizing is off, they don't have control over what is sent to you...and somehow, my original review is missing. I said: 'I will CONSIDER removing my review after I receive the refund, and I'm still waiting!

....................................................................................
RESPONSE TO YOUR RESPONSE

In short, you caused me an uncomfortable situation. As a customer, I just purchased your PJs through Debenhams. I followed your size chart and made the payment.

Your company did send me an item that was poorly sized. I did send it to you. You have sent money to your partner, Debenhams, knowing that Debenhams has a huge issue refunding people these days. In short, you didn't check the quality of your product, and you have partnered with a poor, declining, risky partner.

So, back to me, poor customer, I am short of money, Debenhams has no reply emails, just chatted with a robot through WhatsApp, telling me, the refund process in the UK might take up to 15 days, after it is processed, it might take 7 days to reach your bank. Well, I don't like it already.

Seeing that many people have been waiting for a refund for more than a month. What do you want me to say? If you were concerned, you should have refunded me and dealt with your lovely partner yourself. I don't want to wait for a month for a refund or potentially contact my bank for a chargeback.

I'm disappointed and frustrated, and my frustration lies with both of you.

PS: This is so bad that I'm going to mention this everywhere I go, my YouTube Channel, friends, and Facebook. So people know.

My advice to people... don't buy anything on Debenhams' website.
My advice to you...I'm not going to do that. I think it's obvious.

3 december 2025
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Hi Silvia, Thanks for getting in touch again. Your original review in underneath this one. Nobody can remove Trust Pilot reviews. British Boxers don't charge to return items, I believe Debenhams may do. You ordered through Debenhams and British Boxers fulfilled your order. BB processed your refund the day the trousers came back into us but Debenhams will refund your money. They are taking a while to do this at the moment which is frustrating but I am reassured by other customers that the refunds are indeed coming through from them eventually. Thanks for saying you'll remove your reviews after the refund comes through We appreciate it. We're a small business and it's difficult when people leave negative reviews as they can severely affect our business and we believe we've been pretty fair really. I think your frustration is with Debenhams in the main part but we've noted also that the trousers weren't right for you. What we do is react to negative feedback if there is a pattern so if a number of people make the same observation then we use that data to change the design or the fabric if it's a one off then it's usually either a customer preference or occasionally (thankfully rarely) a factory fault. All best wishes and in good faith, Deb

Betygsatt 5 av 5 stjärnor

Fabulous Bamboo Pyjamas

British Boxers are local to me so I was able to collect two sets of their bamboo short pyjamas.
The fit, feel and quality of the product is first class.
I've bought other items from them in the past and they've all been of exceptional quality.
Happy to support a local business and recommend to everyone.

10 november 2025
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Thanks Andy, we're delighted you love your things!

Betygsatt 5 av 5 stjärnor

All round FANTASTIC

This company in my honest opinion is exceptional. Customer service, delivery but it’s the quality of the Burton Rose dressing gown I ordered in size petite (8). It is wonderful. The fit, the fabric which I adore.
The one beautiful thing about it is the symmetry of the check pattern that makes it truly outstsnding. I love it.

7 november 2025
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Hi there, this is great to hear thanks so much for taking the time to review us, :) BB Team

Betygsatt 5 av 5 stjärnor

Wonderful!

Love BB! Excellent quality, beautifully made items, everything I have bought from them just lasts and lasts.

9 november 2025
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Thank you! So pleased you like your things.. :)

Betygsatt 5 av 5 stjärnor

Best ever

Service, delivery etc absolutely great. Seemed a bit pricey individually so I bought multipack ladies full knickers which I now only use and all my other cotton varieties I have been trying are being binned. These are soft and comfy. Only slight downside is they won’t tolerate tumble drying (or ? Fabric softener) so I now have a sock drying hanger in my airing cupboard so I can dry them that way and that works fine. Have ordered more - enough said?

23 oktober 2025
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Thank you, we're so pleased you like your things. :)

Betygsatt 5 av 5 stjärnor

Great Quality

I bought two nightshirts a few weeks ago, I wanted to wait with the review till I had a chance to wash them a few times. Both washed really well, minimal shrinkage (as expected from cotton), still very warm, cosy and super comfortable. Great customer service. I will definitely purchase again.

26 augusti 2025
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Thank you, we're so pleased you love the nightshirts :)

Betygsatt 1 av 5 stjärnor

Order cancelled by company

Ordered two sets of pyjamas (different sizes) with a view to ordering more items if happy. I was not. Contacted some 2 days after they took payment cancelling the order due to lack of stock. Awaiting refund (which needless to say was not instant and apparently may 5ake a few days).

29 oktober 2025
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Hi Annabel, Sorry you're unhappy and apologies that the PJs were out of stock. You placed the order on the 28th October and were refunded today which is the 29th October. The refund is usually instant but we'll always say "A few days" in case banks are slower to act because that part of the process is out of our hands. Most banks are pretty instant these days though.
BB Team

Betygsatt 5 av 5 stjärnor

I have enjoyed buying and wearing…

I have enjoyed buying and wearing British Boxer undies for years! And this time I went for the bamboo full panty. They are super. Fit perfectly and beautfully comfortable. Love them to bits - as I do my PJs too.

22 oktober 2025
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Thank you. We're delighted you love your British Boxers

Betygsatt 5 av 5 stjärnor

Pjs but no Duncan

A great selection from a British business bringing quality, colour and comfort to bed wear. I own at least half a dozen pairs of checked PJ bottoms enough to make Rupert Bear envious!

21 oktober 2025
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Ha, this is our favourite review ever! We're so pleased you love them

Betygsatt 5 av 5 stjärnor

Top gear - nice folks. Nuff said. 👍

Just good quality products, nice easy to use website. Service always spot on. I can't talk about responses to issues and problems because I've never had any problems.

17 oktober 2025
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

So pleased you love the products. Thanks for taking the time to review them.

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