British Boxers Omdömen 

190
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I bought a 4 pack of women’s bamboo hipster briefs, and consider the sale price I paid to be a rip off. I was very surprised by how thin the fabric was and doubt they’d last very long. However, on... Se mer

Betygsatt 5 av 5 stjärnor

I bought a tartan dressing gown for my wife's birthday - it's perfect, fantastic quality. Also customer service went more than the extra mile to resolve delivery problems so that my gift arrived in... Se mer

Betygsatt 5 av 5 stjärnor

I bought my first pair of Bamboo pyjamas from British Boxers and received them today and it's these that have inspired this review. These are the most comfortable, luxurious clothes I've ever... Se mer

Betygsatt 5 av 5 stjärnor

I have bought quite a few products from British Boxers and have only returned one nightdress due to sizing issues. The quality of the fabrics used is excellent and they are very well sewn. Recently I... Se mer

Företagsinformation


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

190 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(190)

49 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Women, think carefully before you buy their pants

I bought a 4 pack of women’s bamboo hipster briefs, and consider the sale price I paid to be a rip off. I was very surprised by how thin the fabric was and doubt they’d last very long. However, only on wearing them did I realise how poorly constructed they are.

The stitching in the gusset (sorry, not everyone’s favourite word!) is not concealed and it’s overlocker stitching so not a discrete single row. It is no exaggeration to say that my bits were on fire from the friction caused by that stitching after two days of wearing these pants. I’ve had to buy some cream to calm things down! I’ve never given gusset stitching a second thought because, well, who does? But after a rummage through my knicker drawer I’ve learned that concealed stitching is pretty standard in other brands.

I’ve got cheapo Tesco pants which were better made. Do better, British Boxers.

30 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I bought a tartan dressing gown for my…

I bought a tartan dressing gown for my wife's birthday - it's perfect, fantastic quality.
Also customer service went more than the extra mile to resolve delivery problems so that my gift arrived in time.
Thank you!
Can't recommend highly enough.

7 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional quality, delivered with aplomb.

I bought my first pair of Bamboo pyjamas from British Boxers and received them today and it's these that have inspired this review.

These are the most comfortable, luxurious clothes I've ever worn. In fact I'm so impressed that I've already bought another pair. They're like wearing clouds they're amazing. The price was fantastic and they were delivered quickly and packaged beautifully.

I should also mention that I bought, a couple of years ago some of their boxers, they're also rock solid and are in as good condition now as they were when I bought them.

I'm definitely a happy customer and will definitely be a repeat customer.

They're clothes are exceptional quality.

30 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Repeat Buyer

Great products, good prices and superb quality!

Customer service is excellent and
delivery is speedy!

19 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I bought the cropped bamboo pjs in…

I bought the cropped bamboo pjs in bright navy. They are gorgeous. As light as a feather, silky and perfect length for full length on me (1.55 metres tall). I’ll probably wear them around the house on very hot days, as they are so comfortable. And they will pack lovely and small & light for travelling

I’ll get more if they bring them out in more colours suitable for me.

British Boxers is, without a doubt, one of the nicest companies to do business with.

1 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Returning customer

I have bought quite a few products from British Boxers and have only returned one nightdress due to sizing issues. The quality of the fabrics used is excellent and they are very well sewn. Recently I bought the crisp cotton Marrakesh Paisley 3/4 length pyjamas. The design is gorgeous and with the high quality cotton, they are very comfortable. When I previously had to return one item, the refund came quite promptly.

15 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered after seeing an advertisement…

I ordered after seeing an advertisement on social media.
Although I went for my usual size, the product came up larger than I expected. However, the fabric feels great.
I don't feel restricted in any way. In fact, it doesn't feel as though I have anything on! The service is great and the range, choice and colours of the products is excellent (especially with the discounts available).
I will definitely be restocking my smalls drawer (and my husband's) with British Boxers, just in a size smaller.
I'm really pleased I happened across the advertisement and threw caution to the wind by clicking, "Buy".

5 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love the bamboo pyjamas

Love the bamboo pyjamas. They’re so soft, and comfortable and I love the funky stripes.
I’ve got so many pairs now. I’ve even got my boyfriend and his son hooked on them!

29 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cosy hoodie

I bought a lovely hoody from British Boxers in organic cotton. It’s a beautiful burgundy colour and is very cosy.
Another great item from BB.

20 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bamboo Underwear

I have ordered ladies’ bamboo underwear. My order was despatched promptly, in a nice packaging. The goods are of high quality and pretty design. Bamboo is very soft on skin.
I will buy here again, thank you!

13 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bought two zip up hoodies in the sale

Bought two zip up hoodies in the sale. I was very happy with the quality unfit- they were hip length which I prefer over the current short styles. Dispatch was quick and I have found British boxers to be a good reliable brand, having now bought several things from Nan including underwear and clothing. Many thanks.

5 maj 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

British Boxers v Step One

Let's get one thing straight first. I'm a step one wearer but, let's face it, they are bloody pricey. So I'm always on the lookout for an alternative bamboo based underpant without the high cost.
The wife saw BB on line as they sell stuff via John Lewis or somewhere.
So, as they're only down the road in Leek I went for it.
So I've had these a few weeks now (mixed in with my SO stock) and I can say they have positives and negatives.
+ves - generally feel comfortable on the skin, hardly notice them when on.
-ves - slightly oversized on the measurements, I went for a medium and there is just ever so slightly a bit of give OR the waist elastic just isn't quite tight enough.
Major negative, as the day goes by I get a bit sweaty in them. Step one have that inner thigh patch that stops chafing and these are missing something similar.
Will I buy again? Possibly, based on price and offers but I will always look at Step One first!!

14 april 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

OK Products, HUGE Sizes

OK products but HUGE sizes. Followed their size guide, got the size I get from other shops - pants are so big they fall down! Unlike other shops, they won't let you try them on over underwear, so you're stuck with them. I've since got the smaller size, but from a department store as delivery is cheaper. Also tried their bamboo socks - small to start with and tiny after one cool wash. Way inferior to e.g. BAM's

4 mars 2026
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Hi thanks for leaving a review and sorry to hear that the pants were too big. We tend to say they're akin to eg an M&S fit so they're generous but not ridiculous. I wonder if it was the elastane in them which makes them super stretchy and comfy that was making them feel bigger but no matter, I'm glad you've found the pack in a smaller size from one of our retailers instead though. Just for future ref we can always swap or refund any unworn pants, even if they're from a multi pack you can always email us and we'll send a returns label for the unworn pairs. Thanks.

Betygsatt 5 av 5 stjärnor

Boxers and Customer Service 10/10

The girl boxers are lovely and comfortable. I had a slight issue with my order but the customer service was some of the best I’ve had in months.

Quick to reply and more than happy to go out their way to build on customer relations.

Keep up the great work and boxers team!

25 mars 2026
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Thank you for your lovely review. So pleased you like your things.

Betygsatt 1 av 5 stjärnor

My first pair have come apart on the…

My first pair have come apart on the first time of wearing them. Probably why they were reduced in the Debenhams sale

20 mars 2026
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Hi, I'm so sorry to hear this. If you drop us a message at
customerservice@british-boxers.com we'll sort it for you straight away. Thanks, Deb

Betygsatt 1 av 5 stjärnor

Came apart at the seams after first…

Came apart at the seams after first wear. So appallingly expensive for the what you get. Slow service and overall terrible value. Customer service and attitudes need some serious work too

Reply to my response:

Being asked to take down my review, particularly when asked to do so in order to receive my refund/ replacement shows the true nature of the company . The values expressed in many channels are not what I'd expect from a professional outfit. People are permitted to express their experience and opinions as they see it. Small businesses should know more than any the importance of theirs actions and responses. Thanks for the reminder to shop with larger corporations

25 februari 2026
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Hi Jennifer,
good to chat to you on email yesterday and today. Noted you first wrote to us on Saturday and we resolved this by mid afternoon on Monday. First of all we offered some replacement pants in alternative colours because the ones you'd had in the sale were no longer available. You replied asking for a refund instead so we refunded you straight away too for more pairs than the quantity that were damaged as a gesture of goodwill to you. We didn't ask you to send them back to us but just asked for photo evidence so that it was faster and easier to resolve and also so we could show the factory. We get it, the pants shouldn't have had a side seam come away and we're genuinely sorry that happened but if we could also remind you that there are real people who have to read your emails and reviews. I've asked you kindly to remove this review. The team here are so proud of our customer service and the review above isn't reflective of the service we give or the service you received. Deb

Betygsatt 1 av 5 stjärnor

I specifically sought out a…Misleading branding – Not actually British made

I specifically sought out a British-made brand at John Lewis and settled on British Boxers. I was extremely disappointed to find that many of their items are actually made in China. For a brand with this name and such a premium price tag, I find this completely unacceptable. I am not prepared to pay these prices for outsourced manufacturing where quality and standards are harder to verify. Furthermore, I found the styles to be quite frumpy. A very disappointing experience; I won't be buying from them again.

2 februari 2026
Omdöme utan inbjudan
Logotyp för British Boxers

Svar från British Boxers

Hi Rani,
We make our traditional boxer shorts in the UK and unboxed socks in the UK, the T-shirts and jersey wear is all finished in South Wales. Most of our sleepwear collection is made at a family run factory in Europe (We've worked with them for 20 years and they're amazing) and some bamboo products are indeed made in the Far East. That's because that's where the bamboo grows. It doesn't aid carbon footprint to have that product made in the UK and as long as the factories are fully vetted and we know working conditions are good for the teams there and the quality is great then we're happy to do that. We need to make margin on those products too in order to build the British production which we're doing because our business is growing. It's not a simple answer but it is an honest one We cannot keep increasing our business with the British factories that we are proudly doing if we aren't a growing business offering a wide range of products. When manufacturing was shipped off-shore in the 1990's so was machinery, skills and production capacity. It takes time and longevity to re-build that and I'm really pleased that that's exactly what we're doing. Our business provides jobs locally to our team and to the factories down the road in Staffordshire, Leicestershire and South Wales and we're really proud of that.

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