Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I am SO impressed- customer service communication was quick, helpful, and accurate. Did exactly what they said they would do and my watch is back to me running perfectly! I would give more stars if... Se mer

Betygsatt 5 av 5 stjärnor

I love my Breda watches. They are so elegant and cool. There’s never a time I don’t get complimented while wearing. There was an issue with the system(order cancelled, item was sold out), customer ser... Se mer

Betygsatt 5 av 5 stjärnor

I had my watch for about 7 months and a small chainlink popped out making it impossible for me to clasp the watch shut. On a whim I emailed BREDA customer support not expecting anything since I'd had... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My experience with Breda has been amazing! The watches are unique and very high quality especially for the price-point. I also love how active the brand is with their customers on social media. If the... Se mer

Företaget har svarat

Företagsinformation

  1. Butik för modeaccessoarer

Skrivet av företaget

Founded in 2009, BREDA is a lifestyle brand creating reimagined classics coupled with modern elements. Each timepiece is designed to be cherished—to collect stories, to live a long life, and to be rediscovered season after season. With a vision anchored in self-expression, BREDA aims to form inclusive collections, collaborations, and conversations—celebrating individuality and ever-evolving personal style.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

94 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(94)

9 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Love it.

Love it.

I've purchased a couple of watches from them over the past years and I can honestly say I LOVE THEM ALL. You will not catch me wearing any other watch from any other brand besides BREDA.

They have it all. Its classical meets modern take in watch design is it for me. Whenever I did have issues rise up, their customer service team were so quick to help and fix my issues at hand. They also made sure my expectations were met and that made my experience shopping at BREDA even more enjoyable!

Thank you BREDA team.

21 mars 2023
Omdöme utan inbjudan
Logotyp för BREDA

Svar från BREDA

Hi there,

We want to express our sincere gratitude for your loyalty and support as a Breda customer. We're delighted to hear that our Customer Service team was able to assist you in a meaningful way.

Thank you for taking the time to share your positive experience with us. Your feedback means a lot and inspires us to continue providing the best possible service.

Warm regards,
Breda Team

Betygsatt 5 av 5 stjärnor

Forever Breda customer

I ordered a watch I saw through an Insta ad and couldn't be happier. Had a quick hiccup with my shipping address but got it taken care with their customer service team—super quick!

15 mars 2023
Omdöme utan inbjudan
Logotyp för BREDA

Svar från BREDA

Hi there,

We're happy to hear our team was able to get that taken care of for you and hope you're loving your timepiece.

Warm regards,
Breda Team

Betygsatt 5 av 5 stjärnor

Amazing company with beautiful pieces.

This company has great customer service and beautiful pieces. I had one issue with an order and they were very proactive in helping me fix the issue. Very kind and friendly staff, with easy access to get in touch with them. Would recommend to anyone looking for affordable, classic, and high quality pieces.

24 februari 2023
Omdöme utan inbjudan
Logotyp för BREDA

Svar från BREDA

Hi there,

Thank you for sharing your positive experience with Breda! We are thrilled to hear that you were pleased with our customer service and products. We appreciate your recommendation and look forward to serving anyone you send our way.

Warm regards,
Breda Team

Betygsatt 5 av 5 stjärnor

Great quality watch for an amazing…

Great quality watch for an amazing price point. Loved how versatile the piece is. Goes great with everything! I also contacted customer service to get information on sizing and they were very helpful. I bought a couple for my family members this past holiday season.

22 februari 2023
Omdöme utan inbjudan
Logotyp för BREDA

Svar från BREDA

Thanks for letting us know how happy you are with your watch. I am glad that you were able to take advantage of the sizing services. If any of your family members need assistance with this in the future, please feel free to have them contact our support team so that they can get the help they need!

Betygsatt 5 av 5 stjärnor

Amazing watches, and customer service!

My experience with Breda has been amazing! The watches are unique and very high quality especially for the price-point. I also love how active the brand is with their customers on social media. If there's a problem with your order the team is very quick to respond and resolve your issue. If you're debating on purchasing a watch dont, you NEED it.

16 februari 2023
Omdöme utan inbjudan
Logotyp för BREDA

Svar från BREDA

Thank you for taking the time to share your experience with us! Should you every need anything in the future please feel free to reach us directly at support@breda.com!

Betygsatt 5 av 5 stjärnor

The watch is amazing!

The watch is amazing!! and the customer service is so helpful with sizing!! Already cant wait to buy my next one

25 januari 2023
Omdöme utan inbjudan
Logotyp för BREDA

Svar från BREDA

Thank you for your feedback. We're happy to hear our team was able to take care of you!

Betygsatt 1 av 5 stjärnor

Return Scam

I returned a watch. They initially attempted to claim the watch box was empty, then claimed we sent back the incorrect watch. They will attempt to scam you out of paying for your returns. Don't buy anything from this dishonest company.

23 januari 2023
Omdöme utan inbjudan
Logotyp för BREDA

Svar från BREDA

My sincere apologies for any inconvenience that you've experienced during this process. I do completely understand your frustration. We always strive to give outstanding service and we’re saddened to see that we missed the mark here. There are very rare instances when we have to deal with an issue like this. In accordance with our return policy, we, unfortunately, cannot accept returns that arrive empty. If you wish to discuss this matter further feel free to respond to our email thread.

Betygsatt 1 av 5 stjärnor

Refund your customers

The first order I placed with them, the watch came damaged. It looked used. The glass had a scratch, links were missing, and the watch face looked NOTHING like what was posted on the website. I filed a return through their website and mailed it back to get refunded. They mailed it back to me, no notice, no email, nothing. I've reached out to customer service and am waiting on a reply. One star for the fact that nothing went wrong with my second order.

18 november 2022
Omdöme utan inbjudan
Logotyp för BREDA

Svar från BREDA

We are very sorry to hear that this was your experience with Breda. We sincerely appreciate you letting us know that we didn't meet your needs and hope you will give us the opportunity to make this up to you. This experience is in no way what we intended, and for this, we deeply apologize.

Would you mind providing your order number so I can take a look and see if this has been resolved.

Looking forward to hearing from you.

Betygsatt 1 av 5 stjärnor

Warranty means nothing unless based in the US

Bought a watch from Breda - the Visser Metal. After 11 months the movement broke. No local watch repair shop could fix it. Breda said they would repair but postage would cost more than just buying a new watch. Great looking watches but I wouldn't trust the quality again, especially without free repair, even with the warranty - warranty means very little unless you're based in the US.

5 september 2022
Omdöme utan inbjudan
Logotyp för BREDA

Svar från BREDA

Hi Jack, We are terribly sorry to learn that we have let you down. Your constructive criticism allows us the opportunity to improve and do better. We sincerely appreciate you bringing this to our attention. We'll be sure to pass it along to the appropriate teams for consideration. If you have any further feedback or concerns please contact us at support@breda.com.

Thank you

Betygsatt 1 av 5 stjärnor

Poor quality watch

Poor quality watch!
Dont advertise a product, that cannot be delivered! My watch broke after 2 weeks. The pictures on their website gives you a false impression.

I cannot recommend anyone buying something from this company.

19 april 2022
Omdöme utan inbjudan
Logotyp för BREDA

Svar från BREDA

Hi Jeppe, We are terribly sorry to learn that we have let you down. Your constructive criticism allows us the opportunity to improve and do better. We sincerely appreciate you bringing this to our attention. We'll be sure to pass it along to the appropriate teams for consideration. If you have any further feedback or concerns please contact us at support@breda.com.

Betygsatt 1 av 5 stjärnor

Do not buy Breda if you want to receive your order

You should not buy Breda if you live internationally. I had the worst customer experience ever from this brand. (Living in Paris, FR). I ordered the package in October, by Mid November I hadn’t received it. I reached out to customer service as I noticed my credit card was charged despite not receiving the watch I ordered.

The interaction went like this, I asked for a status inquiry on my order. The customer team said they would look into it. They confirmed my order address, it was correct. I mentioned 3ème étage in French in the email (third floor in English). Customer service then proceeds to blame me that this is why I hadn’t received my package, despite my name being on the inner phone and having the mailbox in the lobby.

Next I contact them again and they say the package was “stolen”, I say it is unlikely, I previously lived on a very safe street near the US Embassy and presidential palace , there are cameras everywhere. Despite, I ask them to look into the matter further and contact Le Poste, so I know what to do.

They do none of this, and they offer no resolution or proof of delivery they then claimed they “had” after the package was “stolen”. I ask to see the proof of delivery, they never send me a screenshot or any proof. It is now December, my order was from October and my credit card bill has already been paid/ charged.

In conclusion do not order from Breda unless you want lackluster customer service, to not receive your watch, and to still get charged for it.

13 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

WARNING - DO NOT BUY

WARNING: Breda is desperate for customer and will do anything to retain the money you give them. I bought a watch, it arrived completely ruined. Their CS team wanted me to pay for return shipping despite sending me a ruined watch (?!?!), and when they finally sent me a return label they charged me a 60 usd dollar processing fee (?!?! x2). Also, the team takes 5 days to reply to each communication, and sometimes doesn't reply at all (three times I had to follow up to get a reply). It seems they take time in the hopes you forget about it and they can keep your money. BAD BAD BAD

2 november 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

State Attenti !

Per un orologio del valore di 100 euro ho pagato 21 euro di spedizione e in oltre una volta spedito il pacco mi è arrivato un messaggio dalla FedEx dicendomi che al momento della consegna dovrò pagare altri 43.48 euro di importazione. Mi prendo le mie responsabilità poiché non mi ero resa conto del fatto che "duties and taxes" non fossero comprese, ad ogni modo inviterei l'azienda a mostrare meglio questa clausola. Per quanto riguarda il prodotto niente da dire, bellissimo come me lo aspettavo ed inoltre è arrivato in ottimo stato (per fortuna)!

2 december 2020
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer