We had an issue with a leak on our barrel in the baking hot weather. Dean first gave us some tips to fix it ourselves but in the end Craig rescued the situation in person. He did an amazing job, good... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Cold Plunge Barrel, Great product and outstanding support. After 3 years of near daily use, the Brass Monkey team—especially Dean—has been consistently helpful with chiller resets and maintenanc... Se mer
Företaget har svarat
BM engineer Maceij was phenomenal. Came today to sort out an issue we had with ice barrel. Super friendly and focussed on consumer satisfaction. Went above and beyond.
Företaget har svarat
Many thanks to the professionalism of Maciej and Brass Monkey Ice Baths in fixing an issue with the equipment as fast and efficiently as they have done. An excellent job completed with humour and gene... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Brass Monkey exists to support you in your wellbeing journey, in becoming the healthiest and happiest version of yourself, with the knowledge and tools to constantly improve, set goals, embrace change and connect your mind and body to live a life by your own design. Everything that we do is with intention of helping you to develop a purposeful and persistent wellbeing and cold training practise, because that’s what matters.
Kontaktuppgifter
Unit 25, Street 6 South, Thorp Arch Trading Estate,, LS23 7FD, Wetherby, Storbritannien
- +44 113 328 0720
- hello@brassmonkey.co
- brassmonkey.co.uk
4,8
Utmärkt
65 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
annoying unsolicited marketing
If you wish to market your services, do it in a way that targets people who may want to do business with you rather than bombard people with spam
10 april 2024
Omdöme utan inbjudan
Svar från Brass Monkey Health
Thank you for your feedback.
Checking our records we can see that you received only one email from us, to which we promptly responded, assuring that you would not be contacted further.
In our outreach strategy, we limit ourselves to a maximum of three emails over a 14-day period. We believe this strikes a balance between effective prospecting and being persistent without being overwhelming.
Your understanding is appreciated, and we remain committed to refining our outreach practices to ensure they are respectful and targeted.
Amazing ice baths
Amazing ice baths, incredible service and fantastic staff - 5 stars ⭐️⭐️⭐️⭐️⭐️ Brass Monkey!
23 november 2023
Omdöme utan inbjudan
Svar från Brass Monkey Health
Hi Hannah, Thank you so much for your 5-star review and for choosing Brass Monkey. We're glad to hear that you are happy with your Ice Bath and our service. We're looking forward to serving you again.
The best thing I’ve got is my barrel…
The best thing I’ve got is my barrel chiller! I use it for Pain relief and for feeling absolutely awesome.
Brassmonkey customer care is nothing but the best!
15 november 2023
Omdöme utan inbjudan
Svar från Brass Monkey Health
Thank you so much for your 5-Star Review Jules. We are so pleased that you are happy with your Barrel and our service. Our team is committed to delivering high-quality service and your feedback is a great encouragement to us.
Simply the BEST!!!!
Awesome for so many reasons! It does what no other ice bath can and that’s a fact! Nothing out there compares and the service / customer care is one of the best I’ve ever experienced! I’ve been a customer from the very beginning and they treat me no differently now, from way back then! 5*, only because I can’t grade higher!
16 november 2023
Omdöme utan inbjudan
Svar från Brass Monkey Health
Thank you for taking the time to leave us a 5-Star Review Paul. We have passed your wonderful review on to our team. It makes our day to hear about how much our customers love their Ice Baths and the great service they have received from our team. We look forward to supporting you in the future.
Amazing product only bettered by the…
Amazing product only bettered by the incredible personal service
2 augusti 2023
I really love our ice bath from brass…
I really love our ice bath from brass monkey. Incredible that it actually produces real ice. 5* for that!
Customer Service is super attentive and reacts very fast.
Thanks for the daily dopamine :-)
15 augusti 2023
Omdöme utan inbjudan
Great product
Great product! Order, communication, delivery - everything without problems. Highly recommended!
16 juli 2023
Great service from ordering to…
Great service from ordering to installation!!!
We love the ice plunge - really well made and easy to use/understand. We've had it for 3 weeks now and used it every day... it's a fantastic addition to our wellbeing routine.
10 juli 2023
Thank you Brass Monkey
I ordered the Barrel and chiller from Brass Monkey in March. The product is great and looks fantastic. The order and delivery process was very smooth and communication with customer service is easy and helpful.
Highly recommend this product and dealing with Brass Monkey.
16 mars 2023
Omdöme utan inbjudan
Cracking piece of kit
Cracking piece of kit. I’m in it virtually everyday at 1 degree C. I feel great when I get out and if there’s any other health benefits then that’s a bonus. Huge well done in developing a piece of tech that can get down to virtually freezing and making it pretty much maintenance free. Love getting my cold on 🥶😁
6 juni 2023
Jodie and Ashleigh are Lovely and made…
Jodie and Ashleigh are Lovely and made my night!!! ❤️❤️❤️❤️❤️
1 april 2023
Omdöme utan inbjudan
Fabulous product and wonderful customer…
Fabulous product and wonderful customer service, thank you
29 september 2022
Electro
Really pleased with the bath had a little problem with the pump but a brass monkey engineer sorted it out in a couple of days
29 september 2022
Excellent product and service
Excellent product and service from the Brass Monkey team. Very friendly and helpful. First class.
2 augusti 2022
My experience with Brass Monkey is
My experience with Brass Monkey is, very helpful on organising of payments and delivery was done totally too my needs. I love my Ice Tub!!
21 juni 2022
The Team at Brass Monkey couldnt be…
The Team at Brass Monkey couldnt be more helpful. The instilation was easy and they worked to my timings. The bath its self is life changing. Thanks a million team
B x
23 maj 2022
great product great team
5 maj 2022
Very professional product and delivery…
Very professional product and delivery from Dan and his team. Have not had any issues with the Bath at all and they’re constantly providing updates.
23 februari 2022
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