The delivery is pretty fast. Item safely packed no damage. The installation is not smooth mainly due to the template it comes with is paper template. It would be much better if its cupboard one. It to... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The hood is solidly built and performs well. It runs quiet and pulls fume out well in comparison to those expansive ones. The 6" foil flex ducting provided with the hood is not necessary. A rigid pi... Se mer
Företaget har svarat
I am very pleased with my new BRANO exhaust fan hood. I love all the features… Saying Andi, hands gesture, and lights that are dimmable! With a couple of questions I have had, customer service answer... Se mer
I reached out multiple times to customer support—both through their website and direct email—asking for status updates and got no response. With our builder needing direction, we had no choice but to... Se mer
Företagsinformation
Skrivet av företaget
At brano, our vision is to redefine the kitchen experience by creating innovative, high-performance range hoods that combine stylish design with cutting-edge technology, offering control via voice, touch, and gesture. With brano, cooking becomes more than just an art form; it becomes pure enjoyment, a relaxed and elegant experience.
Kontaktuppgifter
Room 202, Building 4, Yunli Intelligent Park, Bantian Street, Longgang District, 518000, Shenzhen, Kina
- support@branohome.com
- branohome.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
damaged hood Vent
on 8/7/26 we received a damaged hood vent.
After many emails and photos they finally 8/17/26 allowed us to returned it.
Today is 8/27/26 and still no replacement, on email.
I emailed 8/26/26 asking for an update. no response!
Not Happy!
good value
The hood is solidly built and performs well. It runs quiet and pulls fume out well in comparison to those expansive ones. The 6" foil flex ducting provided with the hood is not necessary. A rigid pipe is preferred for lower friction loss.

Svar från Brano Home
Informative and quick delivery
Informative and quick delivery. Very powerful, even better than the famous brand which cost 3X more. Beautiful in appearance ➕️ it's a smart voice control and gesture is responsive.
Thank you
Love the unit so far
Love the unit so far. Still not installed since we are in process of building hood range chimney. But did a bench test and love the features. Also love the fact no wifi! The smarts are all built-in. Very very smart of you to do that. Unfortunately I ordered black and got stainless steel. But this is OK. I have since changed my mind. But you may want to fix the bug in your website ordering. Some future customer may become very upset.
Build quality is good
Build quality is good. Product is as described.
Performance is good; slightly noisy on lowest level
Voice and gesture control works fine
The delivery is pretty fast
The delivery is pretty fast. Item safely packed no damage. The installation is not smooth mainly due to the template it comes with is paper template. It would be much better if its cupboard one. It took my installation guy a while to drill holes correctly. Also the range hood is heavy and need two guys to install. The build is good and it works well. Would recommend it to other buyers.
The noise level of way too high!!!
I am very pleased with my new brand new…
I am very pleased with my new BRANO exhaust fan hood. I love all the features… Saying Andi, hands gesture, and lights that are dimmable!
With a couple of questions I have had, customer service answered immediately and are very helpful. I would recommend this product to everyone.
Shipping is delayed without reason from…
Shipping is delayed without reason from Fedex, I have not recieved the product yet. If the ductsystem at top and back of Range Hood, Brano Home will be more better competative with other brands.
Shame on the company that made the…
Shame on the company that made the overhead to my stove and shame on the company that sells it they could not direct me to the right place to buy the LED replacement lights that I needed. Thank you.
I wanted to thank you again for the…
I wanted to thank you again for the excellent customer service. Although my range hood arrived with a minor issue, your team was very responsive and quickly provided a fair resolution. I am very satisfied with the support I received and would highly recommend Brano to others.
No customer support
I reached out multiple times to customer support—both through their website and direct email—asking for status updates and got no response. With our builder needing direction, we had no choice but to go another route. I sent a cancellation request on February 19th, and then the order still showed up almost a month later on March 17th.
Really frustrating experience overall—lack of communication made what should’ve been simple way more complicated than it needed to be.
The fan itself is great!!
The fan itself is great!!. It’s the service and support after the sale that SUCKS and unacceptable. Still waiting on a 9” extension exhaust cover almost 2 months now.
Great service and on-time delivery
I had a very good experience with this company. My order arrived on the expected delivery date, and everything went smoothly. The process was easy and reliable. I’m happy with the service and would order from them again.
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