BrandsForLess UAE Omdömen 

Before brand for less good now it’s too expensive even you buy now example before polo lacoste is 129 now 279 do you image now double price. Better you buy in the shop of lacoste better it’s more cheap than brand for less.all branded now in this store is expensive.not good at all

1week ago i purchase a watch but we dont like what we see in web site and than we rise a request for a return but courier people send a sma befor they arrive for collect the items and suddunly they cancal the collection without any resion. Its happen twicely. Customer service also giving just formality reply but customer service is very very poor. I suggest to do not purchase from the store or online from brand for less.
0 customer service.

Very bad and untrustworthy place I will never recommend it even for my worst enemy,their customer service team is very poor in their communication skills they are the worst

Over time, the quality of the goods sold becomes worse and worse. Customer service is as bad as it gets. Especially the Dubai Mall branch. It no longer feels like "Brands For Less" been shopping with them since 2013. I think it's time to reconsider this.

I made an order from brands for less on the 24th nov, and received a message that it has been handed over to the courier service on the 25th nov. and on the way to my location.

On 26th I got a call and a WhatsApp message from SkyEx courier requesting I share my location and I did.

Hours passed no call to deliver my order. The next day being 26th Nov, I called them and they said I will receive my order on the 27th. Mind you, this order is a present for someone and am supposed to give it on 27th Nov .

28th Nov, I had to call brands for less to complain about the delay and was told they will do a follow up requesting the courier to deliver my order ASAP.

Today is 30th Nov, am still the one calling the courier for my order and they seems not to be giving me hope.

I have called brands for less to cancel the order and refund me. I hope they will not take forever to do that.

I ORDERED ONLINE AND PICK IT UP FROM GHAZAL MALL- WHEN I OPENED EACH ITEM ; PANTS BUTTON WAS DAMAGE ALREADY AND IT'S FOLDED AND PACKED IN CLEAR PLASTIC, SEEMS NO ONE CARES AND JUST SEALED IT AND NOT EVEN PIECE MISSING WAS THERE---

Bought Lacoste shoes for my daughter from BFL Burjuman Center store. She wore it after 2 weeks of purchase and the suede leather cracked in the first use itself. I went back to return it to Burjuman store but the staff refused citing the reason that it’s more than 14 days. They don’t want to admit poor quality of the product. Store manager asked me get the approval from customer service.
Customer service kept telling that I should speak to the store manager. They treat customers like a ping pong ball! Tossing them around and giving no solution!
Pathetic experience! Would never recommend to buy anything from them!
#boycott brandsforless

In Deira city center and Festival city customer service is very bad and always very messy, dirty, that's why I decided to order online which was better idea and better variety!

Though I waited also very long about 30 min in Deira city center receiving at their "special" cashier for online orders without any excuses.

Tracking IDSTCC100142691
Order IDA119053100001

I just visited diera branch brand for less I was looking for XOXO bRand sleepers I already informed the sales lady but Shes busy Doing here merchandising . New stock camed but unfortunately no body wants to assist when I ask the saleman guy as what he said better to order online. What a good advise they don't want sale???im. Not happy for this please prioritise your customers

I AM NEVER ORDERING FROM BRANDS FOR LESS. THIS IS THE FIRST AND LAST! PEOPLE ARE WORKING AND THEY ARE ALREADY HAVING VACATION. THEY HAVE NO VALUE IN TIME. DELIVERY IS SO LATE. NO CONSIDERATION TO CUSTOMERS. THE LAST CUSTOMER SERVICE AGENT WHO ANSWERED MY CALL SOUNDED LIKE HE HAS NO MORE STRENGTH TO TAKE THE CALL. I HAVE NO PLANS ORDERING AGAIN. I REGRET I TRUSTED. I THOUGHT IF IT WILL A PICK UP OPTION IT WILL BE FASTER. LOOOOL

I went to Brands for Less in Deira City Center and two cashiers(ladies), one from Philippines (Darlene)and another one was local (Reem)made fun of me and disrespected me. She was telling me something which I didn’t understand in the first go so she assumed that I don’t understand English since I am an Indian and she repeated the sentence in a sarcastic way and both of them started laughing loudly in front of other customers. I felt so humiliated and was shocked to see such Racism in a brand like that. On speaking to the manager of the store he said he will check the matter later, one more customer confirmed to the manager that the staff misbehaved with me. It’s been couple of days now but I can’t get over it as every other customer saw this happening. I know that UAE has zero tolerance for Racism and I will make sure to take a legal action against them.

they don't deserve any single star, the customer service is so poor,.they are greedy with money. I had a very bad experience with the item I purchased, they don't even bother to change

I have bought two kids spiderman school bags from brand for less. I am really amazed by their packing and the delivery time. The carton is very strong and bags are also good. Nice presentation

I bought a Cavalli suitcase two weeks before my flight, the suitcase did not even last the first flight and cracked. When I approached brands for less they responded that they do not refund after two weeks anymore.. Very poor service and very poor quality product.

The online store is a nightmare. After applying for a refund they said will come next day and collect the items. I have been waiting for 10 days called them twice and they said yes will come soon and nobody shows up.
Do not buy online! They are not capable of providing a good services and are definitely not prepared for that.....

Why is it brandforless Yas Mall Branch is not included in-store Pickup?...it is much more convenient if you are living in Yas Island.....

I have a question why is branded skin cares are cheap at BRL store. Recently I bought Pixi toner and patches as well other skin care products so cheap. Usually they cost in Sephora triple price ? When I went again It was out of stock.

The delivery was good, but.

I have received a pair of shoes which left one is fake and the right one is original. Requested to return. Waste of time. I was a long time customer for them. This is the third time I'm receiving fake shoes in 2023.

horrible online services and payment processes

The cancel order DO NOT CREDIT YOU UNTIL A COUPLE OF WEEKS LATER!!! NEVER EVER ADVISE THE CUSTOMER THAT THE ITEM WAS CANCELED THIS IS THE THIRD TIME IT HAPPEN TO ME AND THEY SAY OH IT WAS DAMAGED ....REALLY 3 TIMES!!!!!! 3 DIFFERENT ORDERS!!!!!!! THE PRODUCTS ARE BECOMING WORSE AND I FEEL THEY ARE USED.