Brainwavz Audio Omdömen 

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Du dropshipping pur et dure, de la mauvaise qualité, expédié depuis Singapour, fallait s'y attendre. Les coussinets sont impossible à mettre alors qu'ils sont censé être adaptable, j'ai essayé même avec une vidéo youtube qui explique facilement comment les mettres, malgré ça et le fait que je n'ai pas été bourrin, la partie interieure se dechire.

Blijkbaar komt de levering uit Hongkong. Dat was mij niet duidelijk. Ik moest 2,5 week wachten en krijg vervolgens bericht dat ik 10 euro moet betalen aan de douane. Bij navraag zegt Brainwavz dat zij niet verantwoordelijk zijn voor de douane. Juist ja.... ik vraag mijn geld terug en moet zelf 12,5 euro (op een aankoop van 40 euro!) betalen voor transport en "restocking".

Purchased SONY MDR-7506 SHEEPSKIN Leather Replacement Premium Earpads The ear pads are basically on ear they are so small. Very unfortunate

I have almost ordered their "genuine sheep leather" pads for my Meze 99 classics. But... I found in my order history on their website, that I already ordered "genuine leather" in January 29, 2020 #BW27670WB. And the pads I want to replace are exactly the ones I bought from them!

Unexpectedly it appeared that inner part of "genuine leather" pads is made of disgusting PU pseudo-leather, which can't be repaired after it starts to peel off, and you need to buy a new ones!

Would never buy anything more from them.
And yes, today you can see small note that "NOTE: Inner core uses PU Pleather for purposes of earpad shape stability" - sure, thanks for care Brainwavz, so I had to throw my ear pads to trash every 3-4 years!

This company is the biggest rip off I have ever purchased from, I never write reviews but they deserve my time to write this.
2 orders so not even limited to a one off, days 5-8 days delivery both orders took nearly a month!
Complete drop ship crap direct from China that you can buy on AliExpress for 1/8th of the price!
Total rip off, stay away clear of them seriously!

Never again. Bought pads to replace my old ones on AudioTehcnica headphones. Had to extra declare the parcel and pay extra 6 euros. Next time would buy same quality pads for the cheaper price from temu or aliexpress.

These replacement Sony headphone pads in my mind are the best on the market, however it is a pity that Brainwavz doesn’t have a European distributor. The reason I mention this is because the time stated by the supplier from Hong Kong to Germany was between 4 to 5 days, however I knew this wasn’t a realistic timeframe but to take 3 weeks was to long. On top of this I had to pay Custom cost and also DHL handling cost with amounted to nearly nine Euro on top of the price, I know this isn’t the manufacturers fault but I do believe the manufacturer also has an American distributor so why not a European one. In conclusion I have deducted one star for length of delivery time

Bought the replacement sheepskin ear pads for my Sennheiser PXC 550 as a gift. Ok they took 2 weeks to arrive, but they were coming from overseas! Didn't have to pay any custom fees or taxes.
Perfect fit and seem great quality. Really happy, would use again.
Many thanks
UK buyer

Additional fees for customs, of which I had not been informed €7,28, they came from Hongkong.

Be careful!
I want to inform future customers about a non-transparent practice regarding shipping on this site. My order was marked as a "gift," even though it wasn’t. As a result, I had to pay unexpected customs fees because the invoice wasn’t correctly handled. This seems like a way to pass additional costs onto the customer, which should have been included in the initial price. Furthermore, the customer service refused to refund these taxes, despite my request. Be cautious when ordering from here, as these extra fees may be added without prior notice, and you may not be reimbursed.

Man, f**** these guys.
I've ordered earpads twice. The first one didn't arrive cus they cant find the address so I had to pay to reship it to my address which I clarified, BUT STILL DIDN'T ARRIVE.
The second time, the f****ing earpads didn't get to my address again.
3 failed attempts. Waste of my time and money. F***ing scam.

Poor customer service. I ordered three mounts for TP link mesh routers. They never showed up and now refuse to send replacements /package. Told me I had to sort it out with the courier, despite the goods not showing as even dispactehd on their portal. Not good company. Avoid.

I ordered a set of earpads for my steeleseries headset. I received the delivery notification so I went to pick up the item. It was nowhere to be found. So I reached out to Canada Post, and the delivery person came to speak with me. They scanned the item twice, and my other mail was in the mailbox. So we came to the conclusion that the package must have been stolen. I contacted Brainwavz audio to see what they could do, and they told me they cannot help me, and to "lodge a complaint with the police."

I reside in Toronto, Ontario, CAN. There is a high theft rate here, so I would expect Canada Post to place packages in a safer spot. But because they didn't, somebody took the package before I got to it.

To summarize, Brainwavz Audio's customer service is not at all helpful in any way. I would suggest you *BE VERY WARY* when purchasing from them, especially if you reside in a high-theft area.

What they don't tell you is that this is shipped from Honkong, so you can pay another 20% in tax an fees.
Total scam

Pas très honnetes ces gens là, j'ai commandé des coussinets qui leur ont été retournés alors que mes coordonnées sont exactes, 12 euros plus 8 pour la livraison, total, remboursement de 12 euros moins 1 euros de taxes, merci mais plus jamais

The worst experience shopping online ive ever had

I ordered replacement earpads for the hd660s, i ordered a pricy one seeming i didnt want something that would not fit and last a long time.
It ended up not fitting, impossible customer service and i cant get my money back. I also had to pay extra "hidden" costs seeming they are from hong kong. This company is awful, DO NOT ORDER FROM THEM!
Horrible company with even more horrible products.!!

Ordered Headphone Memory Foam Earpads
Subtotal €14,95
Shipping €7,95
Total €22,90 EUR

Additional fees for customs, of which I had not been informed €7,28, because they are from HONGKONG!

Grand total... €30+ for a set of cushions, same on AliExpress for €2 - €5. Never again! Assumed a EU company, but they reside in China... Assumption...

I ordered a set of hybrid oval memory foam earpads as a replacement for my Sennheiser Momentum M2 originals and the pads that arrived were far too big to fit. Checked with supplier that I had ordered the correct ones which I had and they said in an email to me that "The earpads are a bit big for the headphone cups but are known to provide the best comfort for long hours of use."
Not much use if they don't stay on?
Had to return at my own expense (which from the UK to Hong Kong cost £11) so lost half of the £21 that I spent. Don't waste your time, money or effort with these.

This is the second time I've ordered replacement pads for headphones. The first ones were so good when my other two pairs of headphones started to show wear I automatically logged onto Brainwavz website!
Once again the quality and ease of fitting were 100% and I've now got three pairs of headphones like new again.
I would rate Brainwavz 10 stars if the site would let me.
Many thanks from a very happy customer.

I wasnt informed about Customs, so 25$ in customs and 25$ for cushions..!

I was never informed regarding this.
Also; i ordered for more than 4 weeks ago. Next problem; customers service dont answer.

I will never recommend this company