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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolute professionals. I work in the office,so I’ve had it delivered there,I did put our company closes at 4.30,which I’ve always put when ordering from different fish companies. This is the first... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent company. My order was delivered one day late because the carrier (DPD) let them down. Part of my order (sablefish) had partially thawed. They did not try to make excuses. They refunded me... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent fish, quick delivery, very well packed, plus excellent communication from Eileen at Bradley's. Been buying from Bradley's for about 10-12 years now. I forgot to add that if you register w... Se mer

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Betygsatt 1 av 5 stjärnor

A 1kg bag of.frozen plaice fillets contained only 650g of fish once defrosted. The rest was water. Eileen at Bradley’s offered to replace it with my next order which,given my experience, was ne... Se mer

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Företagsinformation

  1. Online-matbeställning

Informationen kommer från olika externa källor

Bradley's are a 3rd generation family business, who deliver the finest frozen fish to your door. Free delivery on orders of £70 or more.


Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

866 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

It arrives colder than my freezer

It arrives colder than my freezer! Great fish, delivered with care that tastes amazing for a good price

2 november 2021
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Thank you very much for the positive feedback, we appreciate your comments

Betygsatt 4 av 5 stjärnor

Good quality fish and excellent…

Good quality fish and excellent delivery service. It’s a shame all their fish are sold by kg. I live on my own and I cannot have as much variety as I would like because Lack of space in freezer. Smaller bags or free delivery over £30 would make it mach better.

2 november 2021
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Thank you very much for the positive feedback, we appreciate your comments

Betygsatt 5 av 5 stjärnor

It was good to shop with Bradleysfish…

It was good to shop with Bradleysfish as we can book the date that is convenient to us and the delivery arrives as expected.

2 november 2021
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Betygsatt 5 av 5 stjärnor

I think having spent £72 i might have…

I think having spent £72 i might have got free postage everything else was fine

2 november 2021
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Svar från Bradleysfish

Hi, sorry but we don't do free delivery on a Saturday, the delivery charge would of been on your order summary, if you had this order delivered on a weekday it would of given you free delivery.

Betygsatt 5 av 5 stjärnor

Great for online fish and shell fish

I've used this company twice this year for online fish dellivery.
I live where there is no access to fish via a fish shop and 25 miles from the nearest supermarket.
I have to say I'm so impressed by Bradley's Fish. I have ordered Smoked Salmon, oysters, and home waters fish both times. sadly no hand dived scallops this time.
I absolutely recomend them, for quality, price and hassle free delivery via DPD, who will leave in a safe place if out. Brill!

2 november 2021
Omdöme utan inbjudan
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Betygsatt 5 av 5 stjärnor

Have been looking for this item for a…

Have been looking for this item for a while.My mother from Denmark used tc cook this. Will bring back so many memories when I cook it

1 november 2021
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Betygsatt 1 av 5 stjärnor

I thought I'd give Bradley's Fish a go....

I thought I'd give Bradley's a go and I placed an order for approx £150. I used a 5% discount voucher for the order which I scheduled for delivery in about a week's time.

The next day, I received a promotion email offering a 12% discount of orders of over £75.

Given that the 5% offer was some way off 12% , I'd just spent £150 with them and my order wasn't due for another week, I thought I'd give them a call. I very politely asked whether they might be kind enough to apply the improved discount.

I was told in no uncertain terms that absolutely not. And if I went into Tesco's and bought something and it was discounted the next day then I couldn't expect a discount, could I?

I was then also told that the 12% off discount did have a date limit but didn't have a 'time to use limit' so I could just use it like that but of course I'd have to place another order. Err....OK. Obviously I left it that and thanked the person I had spoken to anyway - as you do.

However, clearly that analogy is inaccurate because I'm not paying a Tesco's store a week in advance for £150-worth of food, before it actually arrives or before I go and collect my shopping, am I?

When the order arrived, I noticed a note on the lid of the box which said that the lobster soups I had ordered still needed to be added. When I opened the box, they had sent me fish soups instead.

Given that the note said that the lobster soups still needed to be added, this was clearly not a packing error. It was very obviously a case of just sticking those into the order (some £20-worth) and hoping I'd just accept them.

Had they not been able to fulfil the order that I'd paid for a week ago, presumably they could just email me and let me know that something wasn't in stock - no? Rather than just sending something I hadn't ordered and charging me for it.

I called to let them know that the order was incorrect and after some to-ing and fro-ing and after being told they'd have 'some more in on Wednesday', they eventually agreed to a refund.

Bradley's come across as rather greedy and their customer service is shocking.

So well done Bradley's, you've saved yourself the additional 7% discount, but you've lost yourselves a monthly £150 fish order. Luckily, there are plenty more great online fish suppliers to choose from where the service is great and doesn't leave a bad taste in your mouth.

24 oktober 2021
Omdöme utan inbjudan
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Please can I have your order number so that i can look into this further

Betygsatt 5 av 5 stjärnor

Straightforward

Very straightforward to order from,very reasonably priced quality seafood and a super speedy delivery

24 oktober 2021
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Betygsatt 5 av 5 stjärnor

Fish arrived in time packaging is convenient

Fish arrived in time packaging is convenient . Great fish taste . Good offers , I wish I can use more than 1 offer coupons in shopping basket it will be great

22 oktober 2021
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Betygsatt 5 av 5 stjärnor

Really good 👍

I have used Bradley's a couple of times now.

Their range of product is very good, their prices are reasonable and delivery is prompt and drama free.

I would not hesitate to recommend them.

Great stuff.

18 oktober 2021
Omdöme utan inbjudan
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Betygsatt 4 av 5 stjärnor

Great selection of fish and very good…

Great selection of fish and very good quality. The prawns in particular are very clean and deveined. Only criticism is that it would be good if the skate had been individually frozen as they are stuck together in the bag

10 oktober 2021
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Svar från Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments. The skate is usually individually frozen, sometimes in transit they will fuse together. a quick tap on the worksurface usually separates them

Betygsatt 5 av 5 stjärnor

Good choice of frozen fish products at…

Good choice of frozen fish products at very acceptable prices.
Our first delivery overnight was efficient and the products still well frozen

3 oktober 2021
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Betygsatt 5 av 5 stjärnor

Very quick delivery

Very quick delivery, I ordered before 12pm and my order was here the next day. Everything was very well packaged and nice and cold. Will definitely be ordering again!

2 oktober 2021
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Betygsatt 5 av 5 stjärnor

Another great delivery

Yet again, delighted with my order from Bradleys. Always easy to deal with, packed superbly, on time,and delivery instructions adhered to.
Can't wait to start cooking with these top class ingredients.

2 oktober 2021
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