I live locally to the store so did click and collect as I needed some prices of timber to progress a job. The ordering process was fine however I arrived at the store about 40 minutes after ordering a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service when ordering my fence panels, quick delivery and a very polite man who delivered today and stacked my fence panels where I needed them. Will be using Bradfords at Sherborne Dorset a... Se mer
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The click and collect option works very well indeed. Following a simple selection, order and payment process buying any items on the company website couldn't be easier. The staff are friendly and help... Se mer
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Excellent service and ultra fast delivery. I put my order in early morning and it was delivered by lunchtime. My only complaint is that the timber i had delivered was very bent and not straight and wh... Se mer
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Företagsinformation
Skrivet av företaget
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Skrivet av företaget
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Kontaktuppgifter
Unit 5, DT9 4FW, Sherborne, Dorset, Storbritannien
- 01935 813254
4,4
Utmärkt
172 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bradfords - Sherborne BBS
Hi Adrian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
The driver Steve was really helpful to…
The driver Steve was really helpful to deliver and put it where it was easy for us to lay the chippings
12 april 2023
Svar från Bradfords - Sherborne BBS
Good Morning Julie
Thank you for taking the time to leave us a review.
I am happy to hear that Steve from our Sherborne branch provided a helpful and friendly delivery services ,
Thank you for your feedback and kind words this has been passed onto all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Ordered over internet
Ordered over internet, called by sales to arrange best day for delivery and hey presto , delivered on time.
Great service, thank you.
26 mars 2023
Svar från Bradfords - Sherborne BBS
Hi Martin,
Thank you for taking the time to leave us a review.
I am glad all went well with your order and you were kept updated.
We hope to see you again soon.
Kind Regards,
Joe.
I have found over the years how good a…
I have found over the years how good a company is by the way it deals with problems that arise from time to time. I had a small problem with the quality of a delivery which I raised with customer services. The problem was resolved with no fuss at the local branch in Sherborne to my complete satisfaction. Many thanks.
24 februari 2023
Svar från Bradfords - Sherborne BBS
Good afternoon
Thank you for taking the time to leave us a review.
I am pleased we were able to over come the issues you had.
We hope to see you again soon.
Kind Regards,
Joe.
Online ordering and delivery needs improvement
Fulfilment of online orders is madness. What should have been a next day free delivery of an online order took a week, as your systems insisted on trying to procure the full order roofing sheets from the nearest store, as opposed to store another 2.5 miles away, instead preferring to transfer the shortfall from the further store to the nearer store for onward delivery, rather than just delivering direct from the store that clearly had stock, albeit an extra 2.5 miles away. Madness, not eco-friendly and took a week. New time I might as well drive and collect it myself. Delivery was also a mess and automated systems delivered incorrect SMS messages and timing and drive could not find the delivery address. So not good I'm afraid. Not a reflection on the charming staff at the Sherborne branch but on the online systems.
18 januari 2023
Svar från Bradfords - Sherborne BBS
Good Afternoon Mr Garton
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delay in delivery of your order due to stock availability.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I have feed this back to the Branch concerned.
Kind Regards,
Katie
Staff excellent
12 januari 2023
Svar från Bradfords - Sherborne BBS
Good Evening Mr Murray,
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a good experience with us and that you received a excellent service from our Sherborne branch,
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Svar från Bradfords - Sherborne BBS
Good Evening
Thank you for taking the time to leave us a review.
I am happy to hear that you are happy with your paint order received and that is was well packaged and delivered promptly by our Sherborne Branch.
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Difficult delivery
Delivery of the bulk order proved challenging, but they managed on the third attempt. Always helpful. A text saying delivery possibly at 07.00 was not great and first attempt at 07.50 was challenging.
3 november 2022
Svar från Bradfords - Sherborne BBS
Good Afternoon Mr Bignell
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service from our Sherborne branch!
We hope to see you again soon.
Kind Regards,
Katie
Excellent Service as always.
28 september 2022
Svar från Bradfords - Sherborne BBS
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us again!
We hope to see you again soon.
Kind Regards,
Lorna
Svar från Bradfords - Sherborne BBS
Good Evening Duncan
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a great and friendly delivery services from our Sherborne branch, this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Very helpful Steve Turner via telephone…
Very helpful Steve Turner via telephone and email correspondence and very helpful 2 delivery drivers, thank you
9 september 2022
Svar från Bradfords - Sherborne BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have received a very helpful service from the Sherborne branch and thank you for your kind words, this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Team there were great and really…
Team there were great and really helpful in my hour of need. Much appreciated 👍👍
3 september 2022
Svar från Bradfords - Sherborne BBS
000083805
Internet issue. Has trouble with my Internet
Has trouble with my Internet, so rang though with my order which the operator storted. Just great service.
27 augusti 2022
Svar från Bradfords - Sherborne BBS
Hi Gary,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Svar från Bradfords - Sherborne BBS
Hi Michael,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Used clock and collect
I used click and collect and the items were ready. Courteous service. Thanks.
Bob Humble
23 augusti 2022
Svar från Bradfords - Sherborne BBS
Hi Bob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
As always Bradford’s deliver on time
As always Bradford’s deliver on time, and with a smile and the customer service chat was extremely helpful. Thank you
27 juli 2022
Svar från Bradfords - Sherborne BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
I would like to thank Keith Brown the…
I would like to thank Keith Brown the delivery driver from Bradfords in Sherborne for going above and beyond to help deliver my materials in very difficult circumstances.
20 juli 2022
Omdöme utan inbjudan
Svar från Bradfords - Sherborne BBS
Hi Elizabeth,
Thank you for taking the time to leave us such a great review.
We will pass on your thanks to Keith,
Lorna
Svar från Bradfords - Sherborne BBS
Good Morning Julian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Svar från Bradfords - Sherborne BBS
Hi Margaret,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Good service and good price.
Good service and (for once) a really great price.
Very pleased.
13 april 2022
Svar från Bradfords - Sherborne BBS
Hello Mr Gent,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
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