Service has always been spot on and this latest delivery is no different. It is never easy for the driver to unload at my address using the Hiab on his lorry due to overhead cables. The care Bradfords... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered 3 lengths of skirting board when delivered 1 length was the wrong profile rang up was told I'd get a call back regarding the replacement, didn't get a call and 2 days later the correct skirtin... Se mer
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Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... Se mer
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Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... Se mer
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Företagsinformation
Skrivet av företaget
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Skrivet av företaget
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Kontaktuppgifter
Crown Works, WR14 2QP, Malvern, Worcestershire, Storbritannien
- 01684 573297
4,7
Utmärkt
258 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bags of Quality from Bradfords in Malvern!!
Ordered bulk bag of gravel on line,got a confirmation phone call within the hour,and delivery the next day,Zac the driver dropped it right where I wanted it, very professionally and with no problems, so all round good experience,would recommend without hesitation!!
23 oktober 2023
Svar från Bradfords - Malvern BBS
Good Afternoon Mr Andrews
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a professional helpful service from start to finish with your order,
Thank you for your feedback and recommendation this is greatly appreciated and has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Your delivery guy was friendly
Your delivery guy was friendly, helpful and just a nice guy, thanks.
9 oktober 2023
Svar från Bradfords - Malvern BBS
Good Afternoon GrampaAmos
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a friendly and helpful delivery service,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
The driver was excellent.
1 oktober 2023
Svar från Bradfords - Malvern BBS
Good Morning Mr Holder
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us!
Thank you for your feedback regarding the delivery service received with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Helpful
The delivery driver could not have been more helpful. He deserves a pay increase.
28 september 2023
Svar från Bradfords - Malvern BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful delivery service,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivered today
Delivered today, meant to be delivered Friday, luckily l was off work so took delivery, spoke to depot over phone too.
22 september 2023
Svar från Bradfords - Malvern BBS
Good Morning Paul
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery not being when specified.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Svar från Bradfords - Malvern BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear our drivers are going the extra mile.
We hope to see you again soon.
Kind Regards,
Sam
Delivery 👍
Super fast delivery, good quantity products and really friendly and helpful driver
31 augusti 2023
Svar från Bradfords - Malvern BBS
Hi Jack,
Thank you for taking the time to leave us a review.
We are glad your order was dealt with professionally and the driver was helpful for you,
We hope to see you again soon.
Kind Regards,
Joe.
Svar från Bradfords - Malvern BBS
Hi Jon,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Order a Manhole cover for next day…
Order a Manhole cover for next day delivery. It was available at the store & ready for me to pick up when required - Ideal!
23 juli 2023
Svar från Bradfords - Malvern BBS
Good Afternoon Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Malvern branch with your order for collection,
This has been passed onto all involved in branch with your order,
If there was anything we could of done to make this a 5* experience please email customer.service@bradfords.co.uk
We hope to see you again soon.
Kind Regards,
Katie
A bit intimidating for a one-off retail…
A bit intimidating for a one-off retail customer - was sent here, sent there ... one of the staff re-directing me was neither friendly or over-endowed with people skills.
24 juli 2023
Svar från Bradfords - Malvern BBS
Good Morning Julian
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you, tj=his is not our usual service standards,
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
Excellent experience
Very prompt delivery. Products as described. Happy to purchase from Bradfords in the future
17 juli 2023
Svar från Bradfords - Malvern BBS
Hi Tom
I am pleased to see that you have had a positive experience with us!
We look forward to seeing you again soon.
Kind Regards,
Sam
Very efficient service from Malvern…
Very efficient service from Malvern branch with a phone call telling me when my order would arrive. Delivery driver excellent
18 juli 2023
Svar från Bradfords - Malvern BBS
Hi Ian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We are glad that our driver gave you good service.
Kind Regards,
Joe.
All good staff very helpful.
13 juli 2023
Svar från Bradfords - Malvern BBS
Hi Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Svar från Bradfords - Malvern BBS
Good Morning William
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
We hope to see you again soon.
Kind Regards,
Katie
Great company to deal with
Great company to deal with, very competitive prices. Used the internet site to order.
Malvern branch communications with me were excellent.
Would highly recommend.
23 juni 2023
Svar från Bradfords - Malvern BBS
Hi Mark,
Thank you for taking the time to leave us a review.
We are please that your whole order was handled to a high standard,
We hope to see you again soon.
Kind Regards,
Joe.
Svar från Bradfords - Malvern BBS
Good morning,
Thank you for taking the time to leave us a review.
we are pleased that you forunf our staff friendly,
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service perfect
19 juni 2023
Svar från Bradfords - Malvern BBS
Hi Duncan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Ordered products online and they were…
Ordered products online and they were delivered when agreed. Delivery was notified by text and everything seemed to go as expected. Delivery driver was polite and helpful.
11 juni 2023
Svar från Bradfords - Malvern BBS
Good Afternoon Mike
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and polite service from start to finish with your order,
Your feedback has been passed onto all involved in the branch,
We hope to see you again soon.
Kind Regards,
Katie
waited in all day for delivery
waited in all day for delivery. had a text at 14.30 stating delivery would be between 15.00 and 17.00 16.45 called to see where delivery was. was told the driver could not get lorry down road due to a parked car. No contact from driver.
will not use bradfords ever again.
26 maj 2023
Svar från Bradfords - Malvern BBS
Good Morning Mr Price
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery service provided by your local branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
This has been feed back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Stress free process
25 maj 2023
Svar från Bradfords - Malvern BBS
Good Afternoon Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
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