Superb experience from staff both instore, on the phone and the delivery/pick up team. Peter this morning was extraordinary, collected a full bag of sand and created a West End quality show from havin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered on line late Saturday morning for collection. Tried ringing depot to confirm order recd and would be available for collection before depot closing time. No answer to call. Arrived at depot 5 m... Se mer
Företaget har svarat
Ordering and paying online - easy - no problem. Notifications -great. Customer care at pick - could be better. Stood waiting, clearly visible at the counter, for at least three minutes waiting... Se mer
Företaget har svarat
To be honest, we as a company have been using Bradfords Helston Branch since it opened and I can honestly say what a great bunch of people and always happy to help. However, I must say that Steve Cart... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Skrivet av företaget
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Kontaktuppgifter
Helston Business Park, TR13 8FZ, Helston, Cornwall, Storbritannien
- 01326 334500
4,9
Utmärkt
168 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery was done professionally the…
Delivery was done professionally the driver polite and helpful and price was reasonable well done Bradford’s will order again
27 mars 2024
Svar från Bradfords - Helston BBS
Good Afternoon Linda
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and professional service from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We look forward to seeing you again soon.
Kind Regards,
Katie
Very pleased with the general service
10 mars 2024
Svar från Bradfords - Helston BBS
Hi Mr Allely
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
On time with a smile
10 februari 2024
Svar från Bradfords - Helston BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Storeroom Staff Excellent
Had to wait 10 minutes to be dealt with despite there being no queue as the lone member of staff was sorting out his drivers. The storeroom guys however were excellent and very helpful.
8 januari 2024
Svar från Bradfords - Helston BBS
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to having to the wait you experienced before being served.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
I live in a very rural area. It's convenient for my needs and it's the closest hardware store.
It's convenient for my needs
21 december 2023
Svar från Bradfords - Helston BBS
Good Morning Lee
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Chris went above and beyond to ensure…
Chris went above and beyond to ensure the gravel was accessible which I really appreciate. Thank you. I also, ordered the gravel after 10pm and it was where I needed it within 12 hours! Can't complain.
3 december 2023
Svar från Bradfords - Helston BBS
Hi Matthew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear the drivers are going the extra mile and all the better within 12 hours!
We hope to see you again soon.
Kind Regards,
Sam
Well displayed on the internet.
27 oktober 2023
Svar från Bradfords - Helston BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
1st time purchases
Helpful and friendly staff made purchasing items easy. Delivery of product arrived as promised
25 oktober 2023
Svar från Bradfords - Helston BBS
Hi E Cahill
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and friendly service from start to finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
I visited the Helston Cornwall branch…
I visited the Helston Cornwall branch which had just closed except for the main gates, I was asked what I needed and as it was a smallish item Steve/Chris opened up without being asked and dealt with me no problem, cheerful and saved me a 12 mile return trip.
Excellent service but it always has been.
23 oktober 2023
Omdöme utan inbjudan
Svar från Bradfords - Helston BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with your recent visit to our St Austell branch,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great service sinple web order and…
Great service sinple web order and really helpful delivery driver. Only thing to improve is end the delivery text info before the delivery. Thanks
28 augusti 2023
Svar från Bradfords - Helston BBS
Hi Robin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! I will take the feedback regarding the texts and pass it on.
We hope to see you again soon.
Kind Regards,
Sam
Ordered some materials that were not…
Ordered some materials that were not needed so cancelled without a problem.
24 augusti 2023
Svar från Bradfords - Helston BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased glad we were able to resolve this for you,
We hope to see you again soon.
Kind Regards,
Joe.
Wonderful service polite and friendly…
Wonderful service polite and friendly driver would recommend and use again x thank you x
31 juli 2023
Svar från Bradfords - Helston BBS
Good Afternoon Mrs Wright
Thank you for taking the time to leave us a review.
I am pleased to hear that you have received a polite and friendly service with the delivery of your order,
Thank you for your recommendation, your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Svar från Bradfords - Helston BBS
Good Afternoon Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a helpful, fast and friendly service with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Very easy to order online and a…
Very easy to order online and a fantastic service from the delivery driver, who reversed down a narrow lane and placed the order right against my fence.
Well done Bradfords I will use you again.
14 juni 2023
Svar från Bradfords - Helston BBS
Good Afternoon Mr Williams
Thank you for taking the time to leave us a review.
I am pleased to hear that you found placing your order online to be an easy process and where happy with the service provided from start to finish with your order
We hope to see you again soon.
Kind Regards,
Katie
Can’t speak highly enough of the…
Can’t speak highly enough of the service we were given by Alex in the bathroom show room , he took a weight of our shoulders & knew exactly what we needed . In fact the staff were all great in Helston Bradfords , thank you all very much .
15 juni 2023
Omdöme utan inbjudan
Svar från Bradfords - Helston BBS
Hi Dianne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and the Helston Branch!
We hope to see you again soon.
Kind Regards,
Sam
Tina was great...very friendly and…
Tina was great...very friendly and approachable.was later than scheduled due to roadworks on route but she was lovely.
8 juni 2023
Svar från Bradfords - Helston BBS
Good Afternoon Tracie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
I am happy to hear that you have received and friendly service from the Helston Branch, your feedback has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent delivery driver
Excellent delivery driver , helped me to bring all the materials into my house
5 juni 2023
Svar från Bradfords - Helston BBS
Hi Philip,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Competitive prices and great service
Competitive prices and great service. What more do I need?
28 maj 2023
Svar från Bradfords - Helston BBS
Good Afternoon Mark
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Svar från Bradfords - Helston BBS
Good Afternoon Mr Young
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Helston branch,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
We had expected a phone call to discuss…
We had expected a phone call to discuss a suitable delivery but, even though we weren’t at home when the delivery was made, the driver stacked our order neatly and securely so we were very happy!
22 maj 2023
Svar från Bradfords - Helston BBS
Good Morning Anne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us our Helston branch with your order,
Thank you for your feedback regarding the delivery service provided, this has been passed onto all involved in the branch,
We hope to see you again soon.
Kind Regards,
Katie
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