I was gifted a hoodie but it was completely the wrong size. Contacted Ruby who was so helpful. She guided me through the return process and had a replacement express delivered to me. Customer service... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve bought nearly every bound trackie I am obsessed the quality is unbelievable the comfort omg obsessed I’ve never worn a tracksuit like it 🩷🩷 well done girlies🥰
⭐⭐⭐⭐⭐ I’m absolutely delighted with my Ultimate Zippy and Track Pants from Bound Apparel. The quality is fantastic — the material feels really premium, they’re beautifully made and they fit so... Se mer
I had a really positive experience dealing with Ruby. I had a query about a halter neck top, and she was so helpful from start to finish. She answered all my questions, kept me updated, and made every... Se mer
Företagsinformation
Skrivet av företaget
Bound was created to fulfil the need for leggings that are 'not just for the gym'. Our products are fashion and comfort-focused but are perfect for working out. Created in 2020 by a team of two, it has grown into a familiar favourite in many wardrobes around Ireland & the UK.
Kontaktuppgifter
5 Brayford Square, E1 0SG, London, Storbritannien
- hello@boundonlineapparel.com
- boundonlineapparel.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Ruby was a pleasure to deal with, so polite and great communication throughout my purchase!
Ruby was extremely easy to communicat…
Ruby was extremely easy to communicate with and she understood what I was trying to explain quickly and made no big fuss just dealt with it efficiently and was very pleasant about it! Definitely will be buying more clothes from this shop!!
Ruby in customer service 👑
Ruby in customer service couldn’t have been better. She went above and beyond to ensure she got my query sorted as soon as possible. Best customer service I’ve ever received !
Ruby was an absolute pleasure to deal…
Ruby was an absolute pleasure to deal with.
Very quick response and solution to a problem !!
Such a lovely Irish company
Amazing Customer Service!
Amazing Customer Service!
I had an issue with one of my leggings and Ruby sent out a replacement pair straight away! So helpful and super service. Highly recommend!
I had purchased a pair of leggings when…
I had purchased a pair of leggings when they took longer to arrive I contacted Ruby who dealt with the situation. It is so refreshing to have a great customer experience . I have now received my purchase and I am very happy . Thankyou Ruby for everything .
Unreal
The girls at Bound Apparel are unreal, I wasn’t to sure on sizes for my daughter and Ruby helped me out with at. The quality of the navy tracksuits I got is second to none and it fitted my daughter like a glove.
Ruby was a great help in resolving the…
Ruby was a great help in resolving the issue I had I will definitely be a returning customer
Dealt with ruby for a query regarding…
Dealt with ruby for a query regarding an order, she was nothing but helpful and resolved the issue immediately. Credit to the company !
Excellent customer service
The quality of the clothes from bound apparel is amazing - worth every cent. I recently had to return something and Ruby was so lovely to deal with, really helpful and professional.
Great service
Great service, beautiful quality , happy daughter! Thank you .
I needed to return some Bound items I’d…
I needed to return some Bound items I’d bought as Christmas gifts so I emailed them for help. Ruby got back to me that same day (within an hour!) and was able to get everything sorted for me.
It’s amazing to see an Irish brand, that’s growing unbelievably fast week on week, still have such a level of care for their customers and willingness to help.
Thanks a mill Ruby and Bound!
Lovely quality 100% cotton pieces!!
Very happy with the sports bra as the fabric is actually thick and supportive even in the dainty halterneck style. The tshirt and sweatshirt ive bought from here are 100% cotton and sturdy/lovely quality. I like heavy feeling cotton and these do feel lovely. The sizing was accurate too. foirfe!
Bought the navy tracksuit for my…
Bought the navy tracksuit for my daughter’s Christmas present and she was over the moon, loves the tracksuit and follows you all. Excellent quality. she got a few other Bound piece from her aunties, great excitement, thank you Ruby, Catraoine
Speedy delivery and great quality
Speedy delivery and great quality. My daughter was very happy
Top Class Brand
Great brand and even better that they’re and Irish born brand. Their tracksuits are elite.
Excellent
I bought the sweatshirt and sweatpants as a present for my son’s girlfriend. She loved both of them and said the quality was excellent and they were so soft and cosy
Great quality products
Great quality products, brilliant customer service, lovely girls. I recommend the brand to everyone🤭🫶
I received my order within 2 days of…
I received my order within 2 days of ordering it and it’s the best quality hoodie I’ve ever owned, keeping me warmer than some coats do. It’s the perfect oversized fit but not too long at the front
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








