Chosen for the clean, high-quality botanical ingredients. What I liked most was how well the products perform without feeling heavy or artificial—definitely worth adding to the routine!
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience was great. Very easy to order. The one thing that is not clear is the auto reorder. Am I signed up for monthly orders of two bottles or one? Also, if you are sending me a second bottle w... Se mer
Företaget har svarat
Il prodotto è pessimo. Oltre a non funzionare, la crema depilatoria all'aloe che vendono mi ha provocato un'ustione di primo grado. Ho contattato il servizio clienti dopo l'acquisto per richiedere... Se mer
Företaget har svarat
I’ve only just placed my order, so I can’t comment on the quality yet. However, the product looks promising, and I’m excited to try it. I hope it lives up to my expectations!
Företaget har svarat
Företagsinformation
- Kosmetikbutik
- också i
- Hudvårdsmottagning
- Hälsa- och skönhetsbutik
- Kosmetika
- Leverantör av skönhetsprodukter
- Tillverkning av kosmetiska produkter
Skrivet av företaget
BOTANE – Smooth Skin, Made Simple. BOTANE is a modern personal care brand offering innovative, blade-free hair removal solutions for men and women. Our products are designed to make hair removal easier, faster, and more comfortable, with smooth results in just minutes. From body grooming to specialized face and scalp care, BOTANE combines convenience, effectiveness, and a skincare-focused approach. Our mission is simple: Less Shaving. More Living. Discover more at www.botanelabs.com
Kontaktuppgifter
8206 Louisiana Blvd Ne, Ste A, NM 87113, Albuquerque , USA
- contact@botanelabs.com
- botanelabs.com
3,9
Bra
23 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A total SCAM
A total SCAM! Ordered the product, arrived super late, the product is the lowest quality possible, does not work, just got skin irritation. But the worst part is, they used my single time order as a subscription, so they charged my card another time for the thing I would never buy in my life. DO NOT BUY!
9 oktober 2026
Omdöme utan inbjudan
Svar från Botanelabs
We're sorry to hear about your experience. This is certainly not the experience we want for our customers. We take your concerns regarding delivery, product performance, skin irritation, and unexpected charges very seriously.
Please contact our customer support team with your order details so we can investigate the situation, review the subscription charges, and help find an appropriate resolution.
We appreciate your feedback and the opportunity to make things right.
The BOTANÉ Team
1/5 — Hidden subscription, ignored cancellation request, useless product
I bought a hair removal product from Botane Labs as what I believed was a one-time purchase. A month later, I was charged again for a second order. I had no idea I had been signed up for a monthly subscription, as it was not clear to me at checkout. Who needs a hair removal kit every month?
I contacted them the same day the order was placed and asked them to cancel it before shipping. Their first reply ignored my request completely. After I followed up, they told me it was "too late" because the order had already been processed. They are still shipping a product I asked them not to send.
Check carefully for subscription options at checkout before buying, and check your card statement afterwards.
Also no hair was removed at all..!!!
This product from my experience is useless.
1 september 2026
Omdöme utan inbjudan
Svar från Botanelabs
We're sorry to hear about your experience and that the product did not meet your expectations.
We take your concerns regarding subscription charges, cancellation requests, and product effectiveness very seriously. We understand your frustration, especially regarding an order you requested to cancel.
Please reach out to our customer support team with your order details so we can review your case and work toward a fair resolution.
We appreciate your feedback and the opportunity to address your concerns.
The BOTANÉ Team
Be very very careful
Product does not work
Product smells badly of chemicals
Product caused a severe painful reaction
Be wary of the subscription charge you may have missed, trying to cancel it is very difficult
Noted other review sites related to this product are now no longer active due to poor feedback
If i could leave minus stars i would
Customer service is a joke, automated responses only
Be very wary of this company. Now actually received an automated reply advising me to cancel my subscription, it would be useful if the website allowed you to, I have had to refer to my credit card company to block any further payments absolute scam just ripping people off and then giving them no way out please please please stay clear
23 september 2026
Omdöme utan inbjudan
Svar från Botanelabs
We're truly sorry to hear about your experience and that our product did not meet your expectations.
We take your feedback regarding skin irritation, product effectiveness, and customer service very seriously.
We'd also like to share that we've recently improved our product formula to offer better performance, greater effectiveness, and an improved overall experience.
Regarding your subscription concerns, please contact our customer support team so we can review your account and help resolve any outstanding issues.
We appreciate your honest feedback, as it helps us continue improving our products and services.
The BOTANÉ Team
Detta är Trustpilot
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