Botane Omdömen 27

This is a fraudulent company
It creates a platform on the likes of Facebook to entice customers to purchase their products but their sole purpose is to get your card details so that they can repeatedly charge your account and they do not respond to messages. I have had no alternative than to refer to my bank.
They need to be investigated and stopped.
They are stealing in plain sight with no consequence. Avoid

This is a fraudulent company
It creates a platform on the likes of Facebook to entice customers to purchase their products but their sole purpose is to get your card details so that they can repeatedly charge your account.
They need to be investigated and stopped.
They are stealing in plain sight with no consequence.

THIS COMPANY IS RIDICULOUS! They keep charging me and creating new orders after multiple emails with their team that confirms that my subscription had been cancelled and fully refunded.

Wouldn't give even 1 star, 1 of the worst companies out there, don't send product, then you get the run around for refunds, but they keep taking money from account, even though you have done everything properly, telling them that they do not have authorization to take money from my account. DO NOT DEAL WITH THIS COMPANY, THEY ARE SCAMMERS AND THIEVES! There is Botane US, which I ordered through, but product is suppose to come from Hong Kong, but have never received any product. BEWARE!!!!! Started 03-23-26 and still in turmoil, working with bank to try to get my 145.50 back, they keep taking money with no authorization!!

it is a total scam, product does not work and they keep on taking money on your card, even by changing amounts.

Great marketing but the product doesn’t work. My skin is left with a burning sensation and the hair has not been removed at all.

Do not buy they steal money from your account and thank gosh my bank shut them down! BE Ware!

If I could give no stars I would. The company is a scam start to finish. Firstly the product WILL burn your skin. I’ve been left with blisters and scars. It has chemicals in it and that’s evident from the putrid smell on application. Secondly they will store your details and repeat the payment every month and there is no way of cancelling it on there website with every option a dead end. Now in the process of raising a dispute with my bank to stop this sham company

This is a scam. Never send product. They keep sending emails stating "your package is almost ready for shipping" or "we can't wait for you to get your package". Then a month goes by and they charge your card again. I got 3 months of charges and never got one item.

This is a scam for sure! I tried to get the product. Never received one shipment but kept getting charged monthly including Higher charges added on. I had to go through my bank to get the charges removed as their email does not respond and the customer service number is disconnected. Beware!!!

They just take your money and do not send you goods then try to take more money out of your account just scammers

I never received a product. Never signed up for any subscription, but they charged me 3 times. I am working with my bank to get refunded. :-(

Did not deliver but took the payment. Despite following up numerous times, received no response - Total Scam!!!

They haven't delivered and don't respond to emails. Over 40 days now. STAY AWAY

Scam! Please avoid this scam company advertising through Facebook. I am able to share screenshots showing “goods dispatched” however that was more than a month ago promising 10 days! No goods, no refund! No chance to even test the product. I sent emails and gave plenty of time for the sale to be processed or refunded. Clear scam.

Never received product. Email addresses don’t work. No one responds to anything. Shopify is no help at all. Overall this is a scam

Have not seen anything of what I ordered. And they do not respond. Not to be trusted.

Scam. Tried to cancel. Number disconnected. Communications is sparce if non existent. Going to block charges through my credit card.

Scam site backed by Shopify. Ordered sent fake track never responded. Shopify did nothing to help don’t understand why you’re forced to work with them.