This was such a lovely project to undertake ...I won't be home for Christmas...but this makes me feel a part of every day leading up to it ...it also enabled me to personalise each separate calender..... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
An absolute nightmare. I ordered the “Little Prints” for my wedding. I wanted a photo in each box as gifts. I rang customer service before placing my order and asked them to confirm that I will rece... Se mer
The christmas tree photo decorations are good sturdy quality and they can make a nice sentimental gift for someone. My only slight quibble is that they only came with a string for hanging rather than... Se mer
Made a calendar for my Nanny for Christmas and she absolutely loves it. 10/10 Would recommend!! The website was easy to use and the added option of putting text and symbols was a lovely touch. You can... Se mer
Företagsinformation
Skrivet av företaget
For all your photo needs Boots Photo has a fantastic product range, great prices and special offers as well as handy delivery methods - you can deliver to home or deliver to your local store for your convenience!
Boots Photo
Skrivet av företaget
Kontaktuppgifter
Online Photo Service, c/o Royal Mail, IBRS/CCRI Numéro 3016, 3109 VA, SCHIEDAM, Nederländerna
- 03330 151 237
- bootsphoto@cewe.ie
- bootsphoto.ie
3,9
Bra
901 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered a poster for my 21st birthday…
I ordered a poster for my 21st birthday due 2-4th of Feb then on the 3rd they changed the date to the 9-11th which is past my birthday and they are refusing to give me a refund until I receive the order and pay to send it back also no Irish contact number the online chat the girl hung up the chat I was told the manager would contact me yesterday never did and now I’m stuck in a loop waiting
3 februari 2026
Omdöme utan inbjudan
Svar från Bootsphoto.ie
Jasmine Traynor,
We are very sorry to hear about your experience and understand how upsetting this must have been, especially as the poster was for your 21st birthday.
Delivery dates provided at checkout are estimated and, while we do our best to meet them, we’re unable to guarantee delivery dates. We do understand how disappointing this would have been, particularly given the importance of the occasion.
Ordinarily, if a product is no longer wanted, it would need to be returned in order for a refund to be processed. However, on this occasion, we can see that a full refund was processed as the order was not collected from the store.
We also apologise for the lack of communication you experienced when trying to contact us. This is not the level of service we aim to provide, and your feedback has been shared with the relevant teams so this can be reviewed.
Kind Regards,
Mya
Customer Service Support
Ordered a memory book for a special…
Ordered a memory book for a special event and it did not arrive on time . Zero status update given to the customer. These aren’t cheap and I ordered it under the preface it would arrive on time . Bitterly disappointed! Go elsewhere !!
3 februari 2026
Omdöme utan inbjudan
Svar från Bootsphoto.ie
Caoimhe,
We are sorry to hear about your experience and understand how disappointing this must have been, especially as the photobook was for a special event.
We apologise that your order did not arrive within the expected timeframe and that you did not receive sufficient status updates. We understand how frustrating this would have been, particularly given the importance of the occasion and the cost of the product.
As a gesture of goodwill and apology, I can see we refunded 20% of your order. Your feedback has been shared with the relevant teams so we can review both our turnaround times and customer communication.
Thank you for taking the time to leave a review.
Kind Regards,
Mya
Customer Service Support
Looks great
As described, looks great but has not been made yet. Bought for a person I look after/support who likes jigsaws. Nice presentation/packaging, the box looks great
23 december 2025
fab quality, well worth the purchase.
fab quality - speedy delivery - packed perfectly - arrived in pristine condition. Pricing was very resonable.
7 januari 2026
I have used Boots photo several times
I have used Boots photo several times
and find it easy to navigate the software
And the quality of the calendars and books are fantastic and the delivery notices excellent
24 december 2025
The quality of some of the photos…
The quality of some of the photos wasn't great. Also some of the photos weren't in frame which was disappointing as I went through each one to make sure they were perfect.
3 januari 2026
Svar från Bootsphoto.ie
Tracey Lehane,
We are sorry to hear you were not completely satisfied with your order.
Your satisfaction is our top priority, and we are committed to resolving any issues in your favour to ensure you are completely happy with your purchase.
We can see that you have not been in contact with our customer care team, and we advise you to reach out so we can help you find a solution.
If you wish to discuss this further, please contact our customer care team using one of the following methods –
Telephone: 03330 151 237
Email: bootsphoto@cewe.ie
Or Live Chat
Kind Regards,
Mya
Customer Service Support
It was easy to do and they look exactly…
It was easy to do and they look exactly how I made them. What a great keep sake
31 december 2025
The calander came out well but arrived…
The calander came out well but arrived slightly folded at the corner due to shipping
27 december 2025
I have not received my package yet I am…
I have not received my package yet I am disappointed with the service
24 december 2025
Svar från Bootsphoto.ie
Matthew Doody,
I am very sorry to hear about the delay with your order. I can see that the order was placed on 23.12.2025, and after looking into this, I can confirm it was delivered at 07:55 on 16 January 2026, which was two days outside of the expected turnaround time. Our team was off for a short period over the Christmas and New Year break, which impacted some orders, and I apologise for any distress this may have caused.
We appreciate your feedback, as it helps us continue improving our service.
Kind Regards,
Mya
Customer Service Support
Excelent service and the photos were…
Excelent service and the photos were perfect,thank you
10 december 2025
Great quality and arrived promptly
10 december 2025
Ordered two photo calendars for…
Ordered two photo calendars for Christmas presents. Was absolutely delighted with both. Quality is amazing with a lovely finish. Great price - would definitely recommend
18 december 2025
Reliable service
17 december 2025
Ordered a product on the 13 of…
Ordered a product on the 13 of December, to this day (6th January) I haven’t gotten any news or anything. So poor
16 december 2025
Svar från Bootsphoto.ie
Danny,
I am very sorry to hear about the delay with your order. I can see that you reached out to let us know you had not received it, so we reprinted the order, and it was delivered at 18:06 on 20 January 2026. I apologise for any distress this may have caused and appreciate your feedback, as it helps us continue improving our service.
Kind Regards,
Mya
Customer Service Support
Would recommend
Love the photo calendars I ordered. Really easy to order them and they arrived before I expected which was brilliant. Would definitely order again.
16 december 2025
The canvas photos that I have are…
The canvas photos that I have are normally well. Sometimes I find it a bit difficult to Centre the pictures.
16 december 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.