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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

BonneBouffe are connoisseurs of excellent French products and there French Ail - never fails. Whether it is the Lautrec Rośe Braids or the Beaumont de Lomagne White. The Braids arrive safely w... Se mer

Betygsatt 5 av 5 stjärnor

We visited Castelnaudary on a touring holiday in southern France, and loved their traditional Cassoulet. Here is the traditional recipe already prepared and canned so it will keep for months, availabl... Se mer

Betygsatt 5 av 5 stjärnor

Good well run company, I have bought from them on numerous occasions , always excellent products delivered on time and in exellent condition and more importantly to me, as descibed. Will be purchasing... Se mer

Betygsatt 5 av 5 stjärnor

Outstanding service. Next day delivery and items arrive individuals carefully packed. It feels like personal service. I’ve used this company for a few years for a range of food items and never been di... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av livsmedelsprodukter
  2. också i
  3. Konfektyr
  4. Leverantör av mat och dryck till catering
  5. Mejerigrossist
  6. Online-matbeställning
  7. Ostbutik

Skrivet av företaget

At BonneBouffe we aim to source the finest ingredients from France and deliver them straight to you with a fast delivery. If you love cooking and eating authentic French food, you can rely on BonneBouffe to deliver what you need, just when you need it. Real French food, online


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

348 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(348)

143 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Lovely website full of delicious french…

Lovely website full of delicious french things. Speedy and well packaged delivery. Thank you

25 mars 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Dear Rachel, Thank you for such lovely feedback. We aim to source items not readily available in the UK and we are delighted to hear that you enjoy our products and services. Do you know that you can also keep up to date with new products and special offers by subscribing to our newsletter? Best regards, Caroline

Betygsatt 5 av 5 stjärnor

Very good as usual

Very good as usual! Excellent produce. Good price!

31 mars 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Dear Maud, We are pleased to hear such lovely feedback. Do you know that you can also keep up to date with special offers and new products by subscribing to our newsletter? Best wishes, Caroline

Betygsatt 5 av 5 stjärnor

Does what it says on the tin

Does what it says on the tin. Product is excellent and easy to use.

25 mars 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Dear Melanie, Thank you so much for your lovely feedback and your repeat orders, we really appreciate it! Thank you for being a valued customer and for taking the time to share your experience with others. Kind regards, Caroline

Betygsatt 5 av 5 stjärnor

Excellent quick delivery and good price…

Excellent quick delivery and good price and quality. Able to get good French products that I always brought back from holiday trips.

25 mars 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Dear Linda, Thank you so much for your great feedback! We are truly delighted that we can provide you with a taste of France! Kind regards, Caroline

Betygsatt 5 av 5 stjärnor

will buy again

great product ands quick delivery- will buy again

26 februari 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Dear Philip, Thank you for your great feedback. We are delighted that you received your order quickly and that you enjoy the Pain d'Epices! Kind regard, Caroline

Betygsatt 5 av 5 stjärnor

Perfect internet experience

Good prices, excellent quality cheese, well packaged, fast shipping, courteous customer service.

23 februari 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Dear Evan, Thank you so much for your lovely feedback! We are glad that you enjoy our cheeses and had a good customer service experience! Kind regards, Caroline

Betygsatt 5 av 5 stjärnor

Great service

Great service. The item was out of stock (everywhere) and BonneBouffe kept me informed and product was sent as soon as it was available. Very nice product too!

24 februari 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Dear Deborah, Thank you for such great feedback! We aim to source items not readily available in the UK and we are delighted to hear that you enjoy our products and services. Do you know that you can also keep up to date with new products and special offers by subscribing to our newsletter? Best Regards, Caroline

Betygsatt 5 av 5 stjärnor

Very quick to send order and cheese is…

Very quick to send order and cheese is fabulous

3 mars 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Dear Gillian, Thank you for taking the time to share your feedback. We are delighted that you received your order quickly and that you enjoy the Crottins! Kind regard, Caroline

Betygsatt 3 av 5 stjärnor

Very Fast Goose Rillette Delivery BUT

Very Fast Delivery. Next day ! And post-free. But the Goose Rillette was very disappointing in flavour. We left it overnight to reach room temperature (21C), but it was quite Tasteless. To all three of we three experienced gourmands! Surprisingly flavourless, perhaps, at best, it resembled Pork Rillette. Not even as tasty as Duck. Thus a very disappointing, and somewhat costly experience! A shame. Sorry++ :(

25 februari 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Dear Anthony, Thank you for taking the time to sharing your feedback. While we take great care in selecting quality products, we understand that unfortunately sometimes the quality does not meet our customers' expectations and are truly sorry to hear that you were disappointed by the taste of the Castaing Goose Rillettes.
Please don't hesitate to contact us directly at bonjour@bonnebouffe.co.uk if you ever have any issue with your order as we're always happy to help.
Kind regards, Caroline

Betygsatt 5 av 5 stjärnor

A very good selection of French…

A very good selection of French produce.
Fast dispatch.
Cannot recommend highly enough.

25 februari 2025
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Svar från BonneBouffe

Dear Malcolm, Thank you for your great feedback! We're glad that you enjoy our products and service. Thank you so much for your recommendation, we really appreciate it! Kind regards, Caroline

Betygsatt 3 av 5 stjärnor

The delivery took longer than expected…

The delivery took longer than expected with Royal Mail, as I ordered fresh food.
It would be nice to have an update from the customer service from BonneBouffe or a chat live to ask questions.
Price wise very good for what I bought.

25 februari 2025
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Svar från BonneBouffe

Dear Soraya, Thank you for your feedback. We sincerely apologise that your delivery was delayed by one day. We send all of our chilled items in insulated, padded envelopes with enough icepacks included within to keep the products cool for up to 48 hours in transit.
Once an order is dispatched, we send an email with the tracking details, and delivery notifications are also sent by Royal Mail.
Please feel free to contact us at bonjour@bonnebouffe.co.uk as we're always happy to help if you ever have any delivery issue.
Kind regards, Caroline

Betygsatt 5 av 5 stjärnor

Good website, what a find!

Good website, very prompt and efficent delivery, excellent packaging. Very pleased with all the products.

24 februari 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Dear Alan, Thank you so much for your wonderful feedback! We are truly delighted that you enjoy our products and had a good shopping experience with us ! Kind regards, Caroline

Betygsatt 5 av 5 stjärnor

Fast and efficient

Fast and efficient

3 februari 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Thank you very much for taking the time to leave us a feedback, we really appreciate it! Kind regards, Caroline

Betygsatt 5 av 5 stjärnor

Great next day delivery service

Great next day delivery service . Very carefully packed too .

3 februari 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Dear Margaret, Thank you for your great feedback! Our team always takes great care while packing products and aim to ship orders as soon as possible. Looking forward to serving you again! Kind regards, Caroline

Betygsatt 5 av 5 stjärnor

Arrived quickly

Arrived quickly. Nice big bulbs. Smells divine

3 februari 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Dear Elaine, Thank you so much for your lovely feedback! We're thrilled to hear that you enjoy our Smoked Garlic! Please keep an eye on our Newsletters as we will send one when the new season's stock has arrived. Kind regards, Caroline

Betygsatt 5 av 5 stjärnor

Dear BonneBouffe,

Dear BonneBouffe,

Thank you for your great service delivering
my items in less than 2 days. ~Those tiny
eggs are the amongst the tastest ones...

Have a great business
Thank you

31 januari 2025
Logotyp för BonneBouffe

Svar från BonneBouffe

Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy our ever popular Fresh Quail Eggs and that you had an easy and pleasant shopping experience with us! Kind regards, Caroline

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