Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I have bought the same size bra for a very long time
However I
Spent £56 for four bras
And though the cup
Size fits perfectly they are extremely difficult to fasten
It is like they have used less material
When I email the response was not helpful
If I could give 0 stars I would.
An appalling company who have no regard for customers and blatantly ignore their responsibilities under consumer law. I’m not sure how they are getting away with it
I will continue to chase BM for the refund for my faulty dress which I returned last May. This is the latest, dishonest reply. All words (when I do get a response) and no action. "I sincerely apologize for the continued delay in resolving your refund for the faulty dress. I completely understand how frustrating this must be after such a long wait and multiple attempts to resolve the issue. I am escalating your case urgently to our refunds department today and will personally ensure you receive an update within the next 2 working days. Thank you for your patience so far, and I truly appreciate you bringing this to our attention again. Nosifiso Gleanate
Bonmarché Customer Service
Usually Bon Marche are very good but I ordered and paid for two tops on 19:09/3025 which never arrived after contacting them a few times I have not heard from them ,I feel very let down ordering in good faith but nothing and no help at all .
The packages of knickers is situated at the wall in front of the till. It is impossible to look for your size in the 4 rows when there is a queue of people there. So you wait with the goods in your basket until it is your turn. You then have to go through these rows to find the size you want with a harassed queue behind you.I wanted to packs size 22, which I thought I has bought. When I got home one of the packets was size 26. I took them back with my receipt and explained the circumstances, the packet of knickers was still sealed and was told by the manager it is not company policy even though it was clear the package was still sealed, it left the goods as I cannot use them. Why do they not display the packs of knickers with the other underwear, not-at the till.
BAD CUSTOMER SERVICE!!!
Ordered and
Ordered 2 tops totalling £41.50 with delivery no confirmation email no delivery customer service non existent
They have definitely taken the money out of my account
Suddenly they acknowledge me … by sending a email asking me to review 2 items I have never received !! I have cctv so I know delivery has not been made absolute joke
No resolution to lost delivery. Over 40 minutes wait for customer service at least 3 times since may
Love Bon Marche. Great choice and decent sizing too, I always have a size smaller as the sizing is quite generous. The prices are affordable and choice is good.
Delivery is quick and I haven’t been disappointed yet.
after ordering leasure suits on line in three colours
for a friend who then decided that she didn't want them I went into store.
the staff were so helpfull and polite
fully understud my situation thank you ladys your simply the best 👌 will defo be back best shop in boston by far
Just received a lovely winter coat, colour not as expected but what I received will do fine.
Always a good service, especially now I live abroad.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
