Overpriced for subpar fabrics
Overpriced for subpar fabrics. They smell upon arrival, and customer service is brash and dismissive of your concerns
31 mars 2026
Omdöme utan inbjudan
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Good styles, good everyday brand
Good styles and look books. I really like the new designs and color options. Also love the catalogs
3 mars 2026
Omdöme utan inbjudan
Cheap quality for an expensive shirt
Cheap quality for an expensive shirt. After one wash the colour faded leaving splotches of yellow across the back and on the sleeves. What was a beautiful green ("Scout") shirt when I purchased it looked like a rag after less than one month. One of the buttons also popped off even though I rarely did the shirt up. Terrible quality, I regret the purchase. I am surprised this company can be in business.
14 januari 2026
Omdöme utan inbjudan
Buyer Beware!!!!
Buyer Beware! Return window is 14 days only. Holiday gifts purchased in early December are NOT returnable. I even offered to pay for the return shipping and requested a Store Credit and was denied. Clothing and Accessories are very high end so extremely disappointing ~ a complete waste of ones time and money. A return window of 30 days seems reasonable (especially during the holidays).
29 december 2025
Omdöme utan inbjudan
Great brand for vacation wear
I love their clothes so much. Sizing can vary sometimes but the styles are super cute!
They did a great initiative to help people affected by the LA fires which was really thoughtful and more than some other brands did.
21 januari 2025
Omdöme utan inbjudan
Great designs!
Such a good company, I love their designs and they've really been stepping it up over the years. I've always had a good experience with their customer service.
Most of these bad reviews seem like they're from people who just couldn't get their way and are throwing a fit.
10 november 2025
Omdöme utan inbjudan
BEWARE i believe this company is a scam…
BEWARE i believe this company is a scam !
They are operating like they are part of the Italian brand but in fact they are a copycat of the real company because I ordered some sale items that were advertised on sale
One item said final sale and the others were on sale but still returnable - when I received the clothes they were VERY poor quality and looked very cheap and like fake copies and then the they wouldn't refund
This COMPANY is COMPLETE scam - NOT real or just selling defective merch
4 december 2025
Omdöme utan inbjudan
No service bad quality
No service. Expensive, bad quality and no returns because there is no customer service which is not what their lovely website states.
2 juni 2025
Omdöme utan inbjudan
I have tried to cancel an order on the…
I have tried to cancel an order on the same day as I placed it. I wrote 20 E mails to customer service to let them know that I wanted to cancel, but they never replied.
I was left on live chat for over an hour no one bothered to answer . Has to be the worst customer service ever Peter
6 maj 2025
Omdöme utan inbjudan
I wait for 4 weeks to get my Money…
I wait for 4 weeks to get my Money back!!!! Don‘t buy Here nothing!!!!
27 mars 2025
Omdöme utan inbjudan
Xirena is the worst customer experience!
Bought a dress on sale and the neckline was a cheap version of what was pictured….Xirena would not return it and insisted it was the same! Awful customer service …buyer beware!
4 december 2024
Omdöme utan inbjudan
Bad customer service
I have tried to cancel an order on the same day as I placed it. I wrote a couple of mails to customer service to let them know that I wanted to cancel, but they never replied.
7 juli 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.