When they didn't have the lighter I originally ordered they contacted me and let me choose from afew different ones and also put extra little things in with my order
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
literally the best online store i’ve ever purchased from, ordered a glass piece and 2 days later it showed up but me being stupid i accidentally snapped the percolator off making it unusable. these pe... Se mer
They do a great job. Prompt responses to queries, and delivery was quick. Considering two items were glass, everything was in good order and well packed. Great after sales support and help.
I recently purchased a bong from bongempire.com.au and I couldn't be happier with my purchase! The selection on their website is amazing, with so many different styles and designs to choose from. The... Se mer
Företagsinformation
Skrivet av företaget
Bong Empire - Australia's Best Bong Shop. Shop a wide selection of high-quality glass bongs, grinders, pipes, and smoking accessories. Fast shipping Australia-wide. Welcome to Bong Empire, your premier online shop for the best smoking accessories in Australia. Bong Empire is a proud Australian-owned and operated business, dedicated to providing high-quality products and exceptional customer service to our valued customers across the nation. At Bong Empire, we are passionate about offering the largest and most diverse selection of smoking accessories, including bongs, grinders, lighters, vapes, and pipes. Our extensive range ensures that you will find the perfect product to suit your unique preferences and needs. Every product at Bong Empire is meticulously hand-picked to ensure it meets our high standards of quality and value. Before shipping, each item undergoes a thorough inspection to guarantee it arrives in perfect condition. We take extra care in packaging your order, using ample amounts of premium packing materials to prevent any damage during transit. We believe in building lasting relationships with our customers by providing the best possible shopping experience. Whether you have questions before making a purchase or need assistance after receiving your order, our friendly and knowledgeable customer service team is here to help. We aim to respond to all inquiries within one hour during our working hours (09:00-17:00 Sydney time, Monday to Friday). Thank you for choosing Bong Empire. We look forward to serving you and becoming your trusted source for premium smoking accessories in Australia.
Kontaktuppgifter
P.O. Box 1289, 2099, Dee Why, Australien
- 0402233416
- info@bongempire.com.au
- bongempire.com.au
4,6
Utmärkt
53 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
literally the best online store i’ve…
literally the best online store i’ve ever purchased from, ordered a glass piece and 2 days later it showed up but me being stupid i accidentally snapped the percolator off making it unusable. these people care about the customers so much that they heard my story and STILL decided to help me with another glass piece which came to my house in melbourne from NSW in 1 day. absolute legends 💪
3 januari 2025
SENT THE WRONG THING
I had ordered the agung SMALL glass cone piece and instead I received the AGUNG MINI glass cone piece. Like seriously I paid $45 AUD only to be sent the wrong bloody thing. I'm beyond pissed. If you are looking to actually receive what you order than don't go through this company.
16 december 2024
Svar från Bong Empire
Hi Susie, we are really sorry this has happened. We checked our emails inbox and couldn't see any emails from you regarding your order so we were unaware this had occurred. We have contacted you via email so we can resolve this and make sure you receive the correct item you ordered.
I recently purchased a bong from… bongempire.com.au
I recently purchased a bong from bongempire.com.au and I couldn't be happier with my purchase! The selection on their website is amazing, with so many different styles and designs to choose from. The ordering process was quick and easy, and my bong arrived in perfect condition and exactly as described.
27 augusti 2024
Great service
27 juni 2024
Highly recommend
Highly recommend, order made it in only 2 days and came with extra goodies! Finally a good bong shop
20 juni 2024
Omdöme utan inbjudan
The customer service was great
The customer service was great, will definitely be buying from you guys again!
17 juni 2024
Omdöme utan inbjudan
Received my bong this morning ordered…
Received my bong this morning ordered on Wednesday . The glass is great quality.
Nice guys. I will be ordering again
21 juni 2024
Omdöme utan inbjudan
Great owners and great products
Great owners and great products! Will definitely recommend to mates
21 juni 2024
Omdöme utan inbjudan
10/10
Great range to choose from and customer service was very helpful. Definitely recommend
20 juni 2024
Omdöme utan inbjudan
Very happy with my purchase
Very happy with my purchase, received my order before the estimated delivery time, not bad at all 💯
21 juni 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.