DO NOT use this company. In less than 3 months, I have had 2 chargers and now the mask has stopped working. I requested a refund, they say because they have already sent a “complementary “ replac... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This hairdryer is probably the best I've ever had. Its so light, the diffuser bowl is quite small but it is perfect for my shorter, curly hair. It dries my hair far quicker than any other h... Se mer
Item arrived very well packaged and in a lovely box, lovely manicure set as free gift and £50 off next order voucher so bought the LED hair growth hat at a reduced price. Customer service very quick r... Se mer
I left a not so favourable review the first time due to a lot of mis-communication. However I now have to say that this company has redeemed itself in my eyes and i received my new mask today. They... Se mer
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The best customer service ever!
I inadvertently ordered two hairdryers so had to contact customer service to explain. They stopped the order being shipped and amended it to one. I was kept informed every step of the way and the customer advisor was charming, helpful and professional. The best customer service I have ever received! 👏 👏👏
The dryer is brilliant much more lightweight than my very expensive Dyson which broke after 5 years. Treat yourself, you won’t be disappointed.
Understanding of my problem.
Scam company
Scam company. Ordered hair dryer. Fake, didn't even get hot. Sent it back with the promise of a refund. Just loads of emails with excuses. DO NOT BUY FROM THEM
Great customer communication very…
Great customer communication very pleased with overall service
Love this hair dryer
Love this hair dryer..very like the well known make...the attachments from well known make also fit..much lighter, good communication, good price..nothing to moan about..thank you happy customer 😁
Loving this hairdryer makes my hair…
Loving this hairdryer makes my hair sleek no more friz
First class service from start to finish
First class service from start to finish
Great customer service
I was sceptical about buying the…
I was sceptical about buying the hairdryer but after looking at other brands on the market I thought I would chance it. I am very happy with my hairdryer. It does not get as hot as my old one which is a good think as used to have terrible split ends. It's less expensive, lighter and has a longer lead than others on the market.
Do not buy from them
Do not buy from them! They sent a downgraded model and admitted this, then offered to send an “upgraded model” with the neck piece as a good will, then declined to send it and wanted money for the neck piece. The “upgraded model” was the one I ordered in the first place! Then they refused a refund without me returning it and paying the postage and custom charges to send the downgraded model back. They would not budge on this despite admitting they did not send what I ordered. I contacted my bank as I had it all in emails and straight away they refunded me without wanting it back without the banks even starting the disputes process (clearly showing they was in the wrong). And on a last note, the free £30 gift is a nail cutting/ trimming set worth about £3! The £50 voucher can only be used against their hairdryer. I wouldn’t even bother as you will struggle getting your money back through them if there is something wrong. Other reviews are saying similar. Just go straight through your bank if you have any issues and can prove they are in the wrong.
******UPDATE****** - The company contacted me after seeing my review and stated that they would send an upgraded model and the neck piece due to my experience. They asked if I could update my previous review which kind of felt a like a bribe. They sent a picture of the purple mask and neck piece I would receive (This was the one I actually ordered in the first place!!). However, I was just happy to finally get the one I ordered in the first instance. It arrived today and they have sent the exact same downgraded black mask but in a nicer box, and no the neckpiece was not included either! I have no words. Not a good company at all!! I will assume they just have a load of these black downgraded masks they need to get rid of. Don’t expect to get what youve ordered or what they promise to send to rectify any problems!
Great customer service…
My first corrrespondence with this company was I thought my order was taking too long to arrive, I was answered immediately with concern but then the order arrived the next day! I had an issue ( my own mistake) on charging the item, once again I received a very courteous reply , patient and kind when it was all my fault, which wasn’t at first apparent . Great customer service. Can’t fault the product or the company.
I bought a facemask with BondedBlush…
I bought a facemask with BondedBlush 18th May, realised within minutes I had made an error and requested a cancellation; 20 minutes after the purchase. I also emailed from their website. Had no response so later in the evening, I emailed them again as I did not want them to send the product. Unfortunately, I was unable to stop the product being sent but they have since contacted me with a resolution which is fair and agreeable. It has renewed my faith in products being sent from abroad and also this company in understanding my issue and trying to assist me. I thank them for providing a solution to my purchase.
Im not sure about this company i bought…
Im not sure about this company i bought the led face mask and neck attachment but that was clearly not the same brand as the mask that i ordered
They also promoted i would recieve a £50 gift card with my purchase but it turned out to be a discount off the only other product they sell (which is a £150 hairdryer)
They said i would recieve an added gift worth £30 but it was a cheap nail pedicure set
I was working away when it arrived on a month placement had i of been home it would of been returned without a doubt
I wouldnt buy from them again
****************************
Update on this company ...
An agent has contacted me regarding the issues i have had and they have refunded me 70% off my purchase , I was also given the option of returning the item and they would of sent another mask out to me
So i can confidently say this company are legitimate and would happily purchase from them again
Bought the Aerovella smart ionic hair…
Bought the Aerovella smart ionic hair dryer. Had a few problems but got sorted with great customer service the problem was resolved straight away, would definitely recommend.
I had a great experience with this…
I had a great experience with this company, the customer service was excellent - professional, yet so friendly, I had an order query and they were so helpful...the product is great and very well priced..
Would I recommend this company? definitely!
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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