Bonanza is the e-commerce equivalent of a tumbleweed. No traffic. No traction. No clue. It's baffling how a site with such comically low visibility expects sellers to stick around while their listings... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered an item via bonanza 3 weeks ago but I have not received delivery or any confirmation from the seller despite sending them two emails. I have also sent PayPal two emails explaining the situati... Se mer
Företaget har svarat
Awful company. I don't recommend Bonanza to anyone selling online. This company fleeced us so bad, putting unknown and unapproved surprise discounts on our products to people and offered them free shi... Se mer
Hello Team Bonanza, Quincy and Brianna. Kindly get ahold of me at your earliest convenience regarding an important matter. I have been trying to reach you via text, however I have been unable to get a... Se mer
Företagsinformation
Om Bonanza
Skrivet av företaget
Experience has proven to us that listening to our sellers' feedback is the best opportunity we have to consistently improve our product. That's why we've developed various tools over the years to make online selling easy. Our business relies on making successful sellers, so it's not a coincidence that the tools we offer can be customized to fit our sellers' needs.
Some of our most popular tools include:
- Automatic eBay, Amazon, and Shopify inventory import/sync
- Multi-item editing capabilities
- Customized marketing campaign tools
- Zero-effort webstores (automatically built from your marketplace account)
Bonanza has been a seller-centric marketplace since our inception - that's why we don't make any money until you do. No listing fees, no monthly store fees, no other sneaky fees. We provide one-click publishing to all major buyer channels , and we pay all advertising costs on your behalf until you make a sale.
Although most marketplaces focus exclusively on promoting their own brand to buyers, Bonanza is a platform that allows sellers to make sales and build a brand by developing relationships with their customers. Building your online business takes vision, dedication, and time, so you need to know you're building on a solid foundation.
In 2021, Bonanza was ranked first for "Customer Service", "Communication" and "Most Recommended Marketplace" in the EcommerceBytes Sellers Choice Awards, ahead of eBay, Amazon, Etsy, and all other contenders in the largest online survey of sellers, administered by the longest running ecommerce industry news sites, Ecommercebytes. In 2020, we were voted best "Customer Service", "Communication" and "Ease of Use."
Want to hear more of the nice things being said about us? Need to reach out for a PR request? Check out our press kit.
Learn more about how Bonanza works.
Kontaktuppgifter
98121, Seattle
- support@bonanza.com
- bonanza.com
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Bonanze does not care or take care of sellers in fact they take advantage of them
I'm writing to express serious concern regarding unauthorized charges of $20 per month that recently appeared on my account. As a long-standing seller, I received no prior notice or sought-after approval for this fee. Given my average earnings on Bonanza are significantly less than this charge, it's clear I would never have opted into such a program.
This experience, coupled with my minimal sales volume here (averaging one sale every two months compared to 5-20 daily sales on other platforms with identical listings), makes these new fees entirely unsustainable and frankly, inexplicable. I've initiated a dispute and communicated my decision to cease all activity on Bonanza. I've also noted similar concerns from other sellers who feel similarly disadvantaged by this suprise $20 fee that was never approved. I genuinely believe sellers would be better served by exploring alternative platforms.
Bonanza charged my bank $20 twice.
Bonanza charged my bank $20 twice most likely hidden fees that I had no idea about. Never received notification or email about this. I am not the only one complaing about this.BBB has never ending complaints Bonanza doesn't have a phone number for customer support. They never respond to messages. Bonanza started off very good about 5 years ago. No listing fees or any hidden fees. I closed my account and sticking with ebay.
HORRIBLE
HORRIBLE - So sorry i ever tried to sell on this platform. They took money out of my account they did not deserve. I got notice about your FEE changes so deleted over 400 listing to bring my total down to 48 listings. I then turned E-bay SYNC OFF. Somehow later, ALL of my listings had magicaly APPEARD again without my knowledge and they billed me over $13 on ZERO SALES for OVER 2 MONTHS. THEY STOLE MY MONEY and I will FILE COMPLAINTS agains them for their shadey practices. I CAN NOT AFFORD TO HAVE MY MONEY TAKEN FOR NOTHING IN RETURN. my product ( Player Piano music for Yamaha Disklaviers) was not the problem. My E-bay sales are a YEARLY 5 DIGIT FIGURE $$,$$$.$$ - Same products on your Bonanza for the past 2 Months GENERATED a MINUS OR Negative - $13.85 So I CLOSED MY BOOTH AND ACCOUNT. My sales on Bonanza compared to E-bay are like NIGHT AND DAY. my E-bay Store store with a Muti Millon Dollar Inventory that Bonanza also had (PAST TENSE) is called playerpianomusic or
Dunn Brothers Player Piano Music
no notice on new fees
I opened my account in feb 21. I came here because of no listing fees. I looked at my bank account and saw a $20 charge for may listing fees. I never received any notice of this at all. I have had 11 sales in 4 and a half years!!! My last sale was 9 months ago. They do nothing for me and if they think I am giving them $240 yr for nothing there mistaken. I closed my account if they attempt to charge me for June there going to have a fight on there hands. If I wanted fees on top of fees I have ebay but at least there are customers there.
Do not sell on this website any longer
Do not sell on this website any longer. They have drastically increased their seller fees, added hidden fees, added listing fees, removed third-party labeling, and much more. They brand all of these changes as beneficial for new buyers to flood their market. When I inquired about these new fees, they told me to close my account and find an alternative platform. Yes, excellent business model. Enforce canabilizing changes to your sellers, and when they push back, tell them to leave and sell elsewhere. Bonanza will not be around for much longer with these business practices. Do not waste your time selling here.
I was seller and they started charging…
I was seller and they started charging 20$ I closed my account and immediatley god another 20$ fee for new month no matter I closed my account on 3rd day. Scammers took over bonanza
Stay away from Bonanza !
I have been a seller on Bonanza for several years after paying a life time fee,which allowed me to list unlimited items in my store.
Received an alert from my credit card company stating Bonanza had changed $20.
After researching I found that as of May 1 new fee went into effect. I was never notified of this and because they decided not to honor our agreement I cancelled my shop . Once I had done this Bonanza charged me another $ 20 because a new month had begun.
I will never do business with Bonanza again because there word means nothing!
After paying the account registration fee, your account will not be opened
For sellers who want to register on the platform: DON'T! The whole process is very friendly until you pay the $14.99 fee (non-refundable) and then they send you an email saying that for security reasons they can't create an account. If that's not scamming people, I don't know what is.
They're fine until they aren't.
They're fine until they aren't.
Last year Bonanza forced sellers to buy postage through their site, or incur a fee. Well, the other day their postage-buying function stopped working and it still hasn't started working again. So I'm waiting, and I have buyers waiting, for postage that I can't buy. (I don't trust them to refund the fee.) I got a reply from support that answered a completely different question from what I asked. They appear to have minimal support staff working on weekends. This is after they just raised their prices and started charging listing fees at the start of May. Once my current membership ends, I may look elsewhere.
Hello Team Bonanza
Hello Team Bonanza, Quincy and Brianna. Kindly get ahold of me at your earliest convenience regarding an important matter. I have been trying to reach you via text, however I have been unable to get ahold of you and your team. I hope you enjoyed the Holiday weekend. We look forward to connecting to you and your team Quincy so we can resolve the current situation amicably. You can reach me directly at 954-625-4175
Good experience +++++
Good experience! Im ordered jerseys and all perfect
I'll give them lower rating if they had…
I'll give them lower rating if they had the choice. My order had the wrong shipping address on it. (Called UPS when they said it was delivered and didn't receive it). Got ahold of Bonanza by E-mail. No one will answer the phone. I was told (by e-mail) to get ahold of seller and Paypal. They were no help at all. I feel they are a scam company.
Worst restaurant I ever been
Worst restaurant I ever been. 30 min waited with kids just to order food and then left. Staff absolutely ignored us
I've been on Bonanza for 6 months now…
I've been on Bonanza for 6 months now and haven't sold a single thing. I have products on four other platforms and all have performed well. I was hoping to make a couple of sales to recoup the $15 dollar registration fee, but it looks like that's not happening. The reviews on Bonanza are consistently horrible across the board... Shame on me for not doing more research before wasting time and money on this hopeless platform.
Absolute SCAM
Absolute SCAM. Have already filed claims and complaints every where I can. They state that if a seller does not provide resolution, they will intervene. They did absolutely nothing other than to state to file a claim with PayPal.
Great for sellers, very slow sales
I've been selling on Bonanza for about a year now and I've only gotten a few orders. To be fair though, the fees are incredibly low for it and it's one of the few platforms that has no wait time for money (since it uses direct customer to business selling via stripe and PayPal).
I recently sold something for USD$25 and they only charged me about CAD$4 for fees (I'm Canadian); which is more or less 1/5th of ebays fees. For sellers, apparently there's a new ebay auto-listing feature (which I'm trying out now) so there's no downsides for sellers here.
One of WORST selling platforms!
I have been selling on this site for many years.
only few orders a year.....
someone sent fake copyright to one of my listings.
I put all listings in reverse. this is TRASH selling platform!!!!! yesterday, I tried to login to my account and I kept redirecting to site. I cant see any errors. I also searched my emails for anything to do with my account. I do not find any recent emails. DO NOT EVER REGISTER OR BUY ANYTHING FROM THIS SITE!!!! They are scammers for sure. I also contacted the support, they said they cant open an account for security reasons.
Bonanza has merchants that do not…follow-up ,and they ship defective merchandise
Bonanza has merchants that do not follow thru.
Just a scam on my 2 purchases.
Refuses to refund shipping fee reserve money
I have been a seller on Bonanza for years. Hardly any sales at all. Bonanza does not honor USPS Ground Advantage pickup service. I told them that I did not expect Bonanza to pick up my shipment bc USPS picks up my shipment at my home (the best feature of USPS Ground Advantage). Previously, they encouraged me to participate in their own shipping platform and requested I have $30 in my shipping fund reserve on their website (for their convenience). I am supposed to be able to withdraw these funds at any time, knowing that I wouldn't get their discounts if I used Ship Station or other shipping service instead. Keith, their ”Happiness Producer,” refused to return my shipping fund of $33.91. I owed them a seller's fee of $7.95 for my recent sale. Instead of waiting for regular billing on 2nd of month, they charged my account right away. I am shocked that they are so petty and malicious. Do not PREPAY any shipping fees to get a discount bc you will not get them back, even though they have a "withdraw funds" link. An error message shows up. Greatly disappointed that I did business with them for years and they have treated me so disrespectfully. Scam artists!
total scam artists and customer support…
total scam artists and customer support is terrible, not one reply, do not use these to sell your items
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