Boilerhut Omdömen 

Fantastic experience from all at Boilerhut. Paul helped guide me through the process of getting a quote for exactly what I needed, explaining things clearly and giving options where possible. Alex the installer came promptly on the day of installation, was tidy and polite, and got the boiler installed (and the house warm!) quickly.

Paul was extremely helpful. He was always at the end of the ‘phone to answer all our questions. A new boiler was ordered for installation within a week. However, our old boiler returned to life and I had to cancel the order with Boilerhut. Paul was very pleasant and understanding about our situation and we received an immediate and full refund.

3rd boiler from this company but first full system purchased.. very fast great service and eill always use them in future.

I rarely do any reviews, but this one I thought I had to if only to assert my right not to be gagged.

Hired to replace boiler & radiator conversion work. They weren't cheap but could do the work in 3 days when everyone else locally quoted 5 to 7 days. They finished it in 2 days, got me to sign the paperwork that I printed for them & took photos. You would think I would be happy. I would probably be happy except that they dropped a radiator on our recently laid parquet floor (Repair estimate £3000 - more on this later). They were dying to leave with assistant honking constantly in the van. Asked plumber for instructions - No manual. He advised us to leave taps on unless pressure goes above 3.

First service: leaky relief valve and fault F2. Boiler Hut (BH) charged £100 citing photos. Unhappy… escalated concerns to CEO.

Viessmann’s verdict: no sludge, water cleaner than tap water, both heat exchangers clogged. Nothing sat straight, job functional at best

Consensus: commissioning haste and pre-used boiler.

Floor damage: BH felt £3000 high, promised to get their own estimate that never came, over 245 emails, excuses, reminders, phone calls later I called them for a closure. At one time, ** agitated replied ‘Don’t email me. I get hundreds of these emails.’ I bet.

Their penultimate response: it’s been too long to claim on insurance… amount is nearly as much as the job. So, I said, ‘I have to have it done, you damaged it… make me an offer of a reasonable contribution’

** offered £500 on the condition that I did not do any reviews or discuss it on the social media.

** one person, many hats

Friendly and knowledgeable sales and admin staff guided us efficiently through the decision and ordering processes. Friendly and competent fitters exchanged our old boiler for the quieter new one with minimum hassle. All at a reasonable price.

They were very friendly and customer focused and tried to help in every way.

Excellent service from Boilerhut throughout, from initial advice at the quote stage, through competitive pricing, fast delivery, superb installation process and right through to immediate follow-up and ongoing customer support.

Had an outstanding experience with Boilerhut when their engineer Andy installed a new boiler for me. Andy's dedication to his work, expertise and meticulous work made the installation process smooth and trouble-free for me, in what turned out to be a difficult situation. Thank you Andy you are brilliant.

a very efficient service. Good advice followed up by a professional installation.

From start to finish excellent service
5 star definitely

Very, very helpful. He agreed that I didn't need to change my boiler and gave me very useful guidance. Moreover, he went beyond that and helped to sort out a service engineer. If only all firms in Britain could show such an attitude! My highest recommendation.

Boilerhut were friendly, professional and very available by phone.Their engineers who installed my new boiler, Rob and Johnjo from Skegness, really went above and beyond.They were efficient, on time and very professional. I can only sing praises for the whole process. Anyone needing a new oil fired central heating boiler.....go to Boilerhut, highly recommendable. Oh yes, and they gave me the best price too! What is not to like!

Andrew was very professional, we are very happy with our new boiler and would recommend them. Excellent service.

Good considerate installers

From start to finish the service was professional and the engineer was very efficient taking great pride in the work he was doing

Very professional from start to finish, the contact and updates were spot on. A big thank you to all involved.

Excellent service from the team at BoilerHut. They were incredibly patient and accommodating at a time of need. A big thank you to Jeff, Sharon and Anne-Marie, they were quick to act, kind and reassuring at every stage. I would highly recommend.

The team were quick to follow up on my enquiry, everything was done via initial online quote and then a call whereby a quote was generated more in line with my requirements, this was a cheaper price than initial quote. There was a bit of back and forth where measurements were needed and video calls to ensure there would be no surprises, from approval of quote to installation of a new boiler, gas line, 5 radiators and pipe work amongst other things, all was done in one day which was around three four days after giving the ho-ahead, which is exceptional, there was a slight hicup with a towel radiator however Kent was always available 7 days a week, even on a public Holliday and the issue was resolved in their stride. Some things could be bettered, but in all honesty given the bigger picture this is worthy of 5 stars.

great price and service,on time.