The Boiler & Install Company Omdömen 

434
•
TrustScore 5 av 5

4,9

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I am very please with the service received from this company. Dale organised a free quotation, guided me through the process and recommended a boiler that meet my house needs. Chris installed and re... Se mer

Betygsatt 5 av 5 stjärnor

Top service from the company. Dale was especially helpful with choosing the appropriate boiler. The installation by Chris was very smooth. Overall, will certainly recommend the Boiler & Install compa... Se mer

Betygsatt 5 av 5 stjärnor

Being very ignorant about boilers etc Dale took his time and explained everything to me going through the different types of boilers the pro’s and cons. No Pressure after I decided which one I wanted... Se mer

Betygsatt 5 av 5 stjärnor

The two engineers were very polite,took care and made no mess and cleared up behind them. Danny very helpful with his advice as to my selection of boiler to suit my needs. Fast installation date a... Se mer

Företagsinformation

  1. Leverantör av vattenkokare
  2. också i
  3. Gasingenjör
  4. Gasinstallation
  5. Lantmäteri
  6. Uppvärmningstjänster
  7. Värmeteknik

Skrivet av företaget

We pride ourselves on quality work and customer service on all jobs, for all customers throughout the South-East.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

434 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,9

Alla omdömen

(434)

35 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Top service from the company

Top service from the company. Dale was especially helpful with choosing the appropriate boiler. The installation by Chris was very smooth.
Overall, will certainly recommend the Boiler & Install company.

23 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am very please with the service…

I am very please with the service received from this company. Dale organised a free quotation, guided me through the process and recommended a boiler that meet my house needs. Chris installed and relocated the new boiler, he is very professional, did a neat pipe work. Before he left he ensured that everything was working properly. Thanks Chris !
Overall the whole experience was very positive and easy. I will highly recommend their service.

9 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dale was very patient and helpful in…

Dale was very patient and helpful in the process of determining the best boiler and set up for us. Chris, the boiler engineer was diligent in his work particularly overcoming any local issues that occurred during the installation. An excellent job.

11 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best in the business

These guys are the best in the business, and genuinely care about their customers. I had quite a complex job that needed doing and I'd received outrageous quotes from others, but Dale at Boiler & Install Company went out of his way to figure out a solution that was a third of the price of others. They could have sold me on more expensive options, but they knew what was best for me, and went with that. The tradesman, Chris, who incredibly had both carpentry and boiler expertise, worked incredibly efficiently and professionally, and did in one day what another company would take two heating professionals and a carpenter 5.5 days of work between them. Very satisfied with the quality of the result, and great to work with honest, hard-working and flexible people. Couldn't recommend them enough, and will absolutely be relying on them if I need them in future.

6 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First class service

Being very ignorant about boilers etc Dale took his time and explained everything to me going through the different types of boilers the pro’s and cons. No
Pressure after I decided which one I wanted within 4 days the boiler was fitted. The engineer arrived at the time stated and began working. Other companies told be I would need scaffolding as I live on the second floor.. this was not true Dale explained this to me other companies tried to get more monies off me. I also had something wrong with my stopcock which would have hindered my installation but Dale offered to fix this for free. I would totally recommend this company to anyone. Fantastic service and value for money

3 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Reputable, knowledgeable and professional.

Dale fitted my boiler and has been servicing it ever since. When it was fitted, they were extremely lovely and cooperative, working with my (not so nice) builder - but still got the job done. Reputable, knowledgeable and professional.

22 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I cannot praise this company enough

I cannot praise this company enough. Chris came to service my boiler today and he went over and above to ensure my boiler was working correctly. He picked up on the fact that as a result of a new kitchen the condenser pipe had not been reconnected saving me a disaster further down the line. It’s good to know there are people still taking pride in their work. He was also on time, polite and tidy when working. 10/10

10 juli 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I would recommend Boiler Install

I had a very good experience with this company - excellent service, professional staff and the helpfulness of the team. Overall, I would recommend Boiler Install, and would use the company again for future needs.

22 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service and great price

From start to finish The Boiler and Install company were brilliant. From speaking with Dale initially to Chris, one of the engineer’s coming round to install my boiler, they were excellent.

I price checked them against other company’s and they came in significantly cheaper.

I was most impressed with how excellent the engineer left the work. I would 100% recommend using them.

4 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent from start to finish

Genuinely cannot remember the last time I left a review but I felt I had to on this occasion as what was a stressful situation turned into a positive experience. I think it was Dale who I spoke to, who was very honest and made me feel as though I wasn't going to overpay from the start, and sure enough, he got us both a good price and an excellent engineer who covered all bases. 2 days later and we had a brand new boiler which, if anything, has added value to the house.

3 juni 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Faulty installation

3 days after the new boiler was installed and a certificate issued, a neighbour had to call the SGN gas emergency engineers. Their written report stated that there was a gas leak from the new boiler's pipework; the gas was shut off, the tenant evacuated. The boiler installer came back as soon as Boilerandinstall were notified, and corrected the fault, but a new independent gas safety test had to be commissioned for the tenant's peace of mind.

28 april 2026
Omdöme utan inbjudan
Logotyp för The Boiler & Install Company

Svar från The Boiler & Install Company

As this review raises serious concerns regarding gas safety, we believe it is important to provide a factual account of the events for the benefit of future customers.

We take all gas safety concerns extremely seriously and acted immediately upon being notified of a potential issue at the property. While we appreciate the concern and inconvenience caused to the tenant, it is important to clarify the facts surrounding this matter.

Following the boiler installation, a full gas tightness test was carried out both before and after commissioning, with timestamped photographic evidence recorded as part of our installation process. These tests confirmed there were no gas leaks present at the time of installation.

It is also important to correct an inaccuracy within your review. The smell of gas was reported by the tenant five days after the installation was completed, not three days as stated. Given that the installation passed multiple tightness tests at the time of commissioning, this naturally raises the question of why a gas smell was not noticed sooner if the boiler had genuinely been leaking from the point of installation.

For clarity, the sequence of events was as follows:

1. The tenant (not the reviewer) contacted Boiler & Install on Sunday evening, reporting that she could smell gas. She was immediately instructed to contact the Gas Emergency Service.

2. The gas board attended and capped the gas meter as a precautionary measure. A brief written report was provided; however, no supporting evidence, readings, or detailed findings confirming a gas leak have been supplied to date.

3. The following morning (Bank Holiday Monday), the reviewer contacted Boiler & Install. We attended the property immediately.

4. Before any work was to be undertaken, our engineer carried out a further tightness test in the tenant's presence. He then spent over two hours conducting extensive investigations, including multiple tests within the property and neighbouring properties. No gas leak was identified during any of these investigations.

5. For additional reassurance, the reviewer elected to arrange for an independent third party to carry out their own tightness test. We understand that our installation passed this test without issue.

It is also important to note that the reviewer was not present at the property during any of the investigations or testing process and is therefore relying on second-hand information.

Due to the seriousness of the allegations made, we took time to conduct a comprehensive internal review before responding. Our findings show that every report was acted upon promptly, thoroughly investigated and independently verified, with no evidence found to suggest that our installation was leaking gas.

We trust this clarifies the situation and demonstrates the thorough and professional approach we have taken throughout. Should you wish to discuss the matter further, please do not hesitate to contact us directly.

Kind regards,

The Boiler & Install Company

Betygsatt 5 av 5 stjärnor

Good all round job

Chris did an amazing job - very tidy and efficient. Finished early without cutting corners. Dale took his time to help me understand the different options available. Would recommend this company to anyone who needs a boiler!

11 mars 2026
Omdöme utan inbjudan
Logotyp för The Boiler & Install Company

Svar från The Boiler & Install Company

Thanks Laura! 🤩

Betygsatt 5 av 5 stjärnor

I had a new boiler installed and…

I had a new boiler installed and couldn’t be happier with the service. From the initial quote to the final installation, everything was handled professionally and efficiently. The engineers arrived on time, were friendly and respectful, and left everything clean and tidy once the job was done.

They took the time to explain how the system works and answered all my questions, which I really appreciated. The boiler is running perfectly, and the whole process was smooth and stress-free. I would definitely recommend this company to anyone looking for a reliable and high-quality installation.

30 mars 2026
Omdöme utan inbjudan
Logotyp för The Boiler & Install Company

Svar från The Boiler & Install Company

Thanks Iquebal! 🤩

Betygsatt 5 av 5 stjärnor

New boiler installation

Extremely impressed with the service starting with the initial online survey and prompt quotation. Our new boiler and two replacement radiators were fitted by Chris very efficiently in a single day. There was minimal disruption and everything was left clean and tidy. I have no hesitation in fully recommending this company.

26 mars 2026
Omdöme utan inbjudan
Logotyp för The Boiler & Install Company

Svar från The Boiler & Install Company

Thanks Gill! 🤩

Betygsatt 5 av 5 stjärnor

Thank you Josh and Chris for the great…

Thank you Josh and Chris for the great service you provided me and my family.
Very supportive of my needs and quick turnaround from estimate to actually completing my boiler installation in less than a week.

Great job gents, I especially thank Chris for his clean workmanship.

19 mars 2026
Omdöme utan inbjudan
Logotyp för The Boiler & Install Company

Svar från The Boiler & Install Company

Thanks Violet! 🤩

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