The hamper was so beautiful..ordering was easy and both the recipient and I were kept informed of the delivery. I love this company and will always order from them..highly recommended
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar Nina's Turkish Delight The Chocolate Pot Rocky road Bitesize Salted Caramel Coffee Treats Or... Se mer
Företaget har svarat
Apart from 1 hiccup which was recovered beautifully, Bockers & Pony have been amazing. Thankyou. My Dad recently passed away and I've been able to bring some happiness to Mum at Mother's Day and h... Se mer
Ordered from UK. This was a birthday gift. Great choices on the easy to use website. Arrived on time and watched the recipient open it online. He loved it and was impressed with the packaging. A... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Bockers & Pony deliver the most impressive hampers and gifts Australia wide. Immaculately packaged with super high quality products, our gift hampers are just perfect when you need to send a gift to a client or staff, or family and friends.
Kontaktuppgifter
3/2 Phillip Court, 3207, Port Melbourne, Australien
- 1300 132 663
- sales@bockersandpony.com.au
- bockersandpony.com.au
4,6
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stunning gift
The gift box was huge and packed full of highest quality goodies plus 2 outstanding bottles of champagne. It was delivered promptly. No fuss.
Stunning!!!
29 november 2022
I was extremely impressed with the…
I was extremely impressed with the driver who delivered it to a alternate location at my mums if my sister wasn't home and he followed the instructions perfectly.
9 november 2022
No order confirmation or any updates...
It's been 8 days since I made my order online. The first and only comunication I have received to date is to give feedback on my experience. I have not received an order confirmation, nor have I received any communication regarding the delivery status. I don't want to contact the recipient about it as that would spoil the surprise.
10 november 2022
Svar från Bockers & Pony
Hi Alex. Thanks for your message. Our apologies for not receiving your order confirmation, which is sent out with all orders. Our Customer Care team will be in contact with you to discuss this further.
Thanks for your support, Team Bockers & Pony.
Great quality products delivered on…
Great quality products delivered on requested date
31 oktober 2022
My sister was delighted with her gift
My sister was delighted with her gift. But the delivery date was 3 days too early. I requested the delivery date 25/10. But that’s ok below is an approximate date.
16 oktober 2022
Great communication
Great communication, prompt delivery. The products are great quality too
26 oktober 2022
Quick delivery and high quality luxury…
Quick delivery and high quality luxury contents
22 oktober 2022
I am not sure why but the delivery I…
I am not sure why but the delivery I organised was labelled to me from me. Luckily it went to the correct delivery address and the person receiving knows me so was able to still sign and receive the delivery even though they could not identify as the receiver on the gift. All ended OK but unfortunate that the receiver had to then contact me thinking the parcel was for me and not them.
25 oktober 2022
Svar från Bockers & Pony
Hello Irene and thank you for your message. We are sorry for this error. The team are looking into this to ensure it does not reoccur. Thanks for your support. Team Bockers & Pony
Great products impressive gift
2 oktober 2022
Love your hampers!
26 september 2022
Best baby gift!
Once again another easy and beautiful purchase and delivery of baby present to friends. The gift was well received and friends always love the suitcase it arrives in! arrived on time and we were notified when it got delivered. Good value for money - thank you!
26 september 2022
My sister loved the gift box
My sister loved the gift box. Riedal glasses, red wine and some nibbles.
16 september 2022
Beautiful and unexpected
15 september 2022
My delivery got dropped off at a Post…
My delivery got dropped off at a Post office for me to collect and then I had to deliver it any way.
Just a tip, maybe if that was told to me when ordering it would’ve saved everyone some time.
3 augusti 2022
Svar från Bockers & Pony
Hi Brett and thanks for your feedback. We are sorry to hear that you have been disappointed with the delivery of the gift hamper. We give our courier providers the authority to leave parcels if the recipient is not at home. However at times, the courier decides that it is not safe to do so and will then take the parcel to the local post office. We do apologise for this inconvenience and appreciate your support. Team Bockers & Pony
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.