Bockers & Pony Omdömen 

1 942
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The hamper was so beautiful..ordering was easy and both the recipient and I were kept informed of the delivery. I love this company and will always order from them..highly recommended

Betygsatt 2 av 5 stjärnor

Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar Nina's Turkish Delight The Chocolate Pot Rocky road Bitesize Salted Caramel Coffee Treats Or... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Apart from 1 hiccup which was recovered beautifully, Bockers & Pony have been amazing. Thankyou. My Dad recently passed away and I've been able to bring some happiness to Mum at Mother's Day and h... Se mer

Betygsatt 5 av 5 stjärnor

Ordered from UK. This was a birthday gift. Great choices on the easy to use website. Arrived on time and watched the recipient open it online. He loved it and was impressed with the packaging. A... Se mer

Företagsinformation

  1. Presentbutik
  2. Babyaffär
  3. Barnbutik
  4. Hobbybutik

Informationen kommer från olika externa källor

Bockers & Pony deliver the most impressive hampers and gifts Australia wide. Immaculately packaged with super high quality products, our gift hampers are just perfect when you need to send a gift to a client or staff, or family and friends.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(1 942)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service as I had put a wrong delivery date when ordering online. A lovely customer service lady called Annie got it delivered the next day for me.

24 januari 2022
Betygsatt 5 av 5 stjärnor

Thank you

Fabulous! Sitting in Singapore - got a Champagne hamper delivered to a friend in Sydney. Got it delivered right on time, and when I wanted it delivered. Great packaging and seamless online experience! Thank you

21 januari 2022
Betygsatt 5 av 5 stjärnor

The gift was perfect and loved by the recipient

The gift was perfect and loved by the recipient. It was beautifully packaged and was exactly like the photo on the website. Delivered on time and in great condition. Highly recommend this company. I will use them again for future gifts.

19 januari 2022
Betygsatt 5 av 5 stjärnor

Excellent Service

This was my first time using Bockers & Pony. Payment and receipt came through quickly. Goods were delivered on the date promised. Overall I was extremely happy with the service.

17 januari 2022
Betygsatt 5 av 5 stjärnor

Very Accommodating

I had to make a last minute change to the shipping instructions and the support team couldn't have been more helpful; very much appreciated.

16 januari 2022
Betygsatt 5 av 5 stjärnor

Great service

Good range of products. Good communication and very helpful. Delivery options could be tailored to ensure a suitable delivery window for safe receipt of the hamper by the recipient.

12 januari 2022
Betygsatt 1 av 5 stjärnor

Unreliable and untrustworthy

Unreliable. The order was promised before Christmas but was not delivered until 10 January, after I complained. They never even called the number provided.

Looking at other reviews, I see positive comments under my name that I never wrote. Someone has been making up false reviews.

The company's reply, knowing I am overseas, is to give me a toll-free number that can't be called from my location.

11 januari 2022
Logotyp för Bockers & Pony

Svar från Bockers & Pony

Hello, we apologise that your hamper didn't arrive on time. Can you please contact our Customer Facing Team directly on 1300 502 340 so they can investigate further. We value your support - Team Bockers & Pony.

Betygsatt 3 av 5 stjärnor

All my Clients loved it!

It all came together really well and all of my clients absolutely loved it! Just forgot some of the message cards in the boxes we ordered so had to chase those people up. Other than that will 100% be returning again for future client gifts!

11 januari 2022
Betygsatt 1 av 5 stjärnor

My package never got delivered to my…

My package never got delivered to my friend for Christmas. There is no customer service number or email to reach them to figure it out either.

5 januari 2022
Logotyp för Bockers & Pony

Svar från Bockers & Pony

Hello, we apologise that your hamper didn't arrive on time. Can you please contact our Customer Facing Team directly on 1300 502 340 so they can investigate further. We value your support - Team Bockers & Pony.

Betygsatt 5 av 5 stjärnor

Last minute Christmas hamper order

I had to make a last minute order for a nice Christmas hamper and was able to get it from Bockers & Pony with express delivery. Nice hampers to choose from, easy to order and the delivery worked well. I also called them and received very friendly and professional help.

5 januari 2022
Betygsatt 5 av 5 stjärnor

I am from the US and was looking for a…

I am from the US and was looking for a gift basket to send to my friends in AU. This fit the bill perfectly and much to my surprise was super special to receive. Apparently, your reputation is that of excellence in AU. Thanks for making my friends smile.

4 januari 2022
Betygsatt 3 av 5 stjärnor

Undelivered package

One of my orders (3) did not arrive before Christmas and until now 5th of January 2022. I was assured the package will arrive before Christmas when I rang the office.
I have emailed the office about the problem and until now 5th of January 2022 there’s no reply. Office still close when I rang and may need to wait till 10th of January 2022.

4 januari 2022
Logotyp för Bockers & Pony

Svar från Bockers & Pony

Hello, we apologise that your hamper didn't arrive on time. Can you please contact our Customer Facing Team directly on 1300 502 340 so they can investigate further. We value your support - Team Bockers & Pony.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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