After checking Bocan’s website many times, I finally went into the store today to get some pieces ahead of my wedding. I’m so glad I did! All the items are beautiful! Handmade, excellent qual... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bocan has the best service that I've ever had, and it's the best place to get post-delivery wear from. I have had two pieces so far, and now I'm ordering the third one due to the excellent fabric. Lla... Se mer
Företaget har svarat
I came into the store looking for a set to use when getting ready for my wedding, and i got to try on almost every type of dress they had in the store. Ilayda was extremely helpful and helped me decid... Se mer
Bocan is the ultimate luxury wear (I bought 2 pieces) for my hospital delivery day and I couldn’t be more happy! Their quality is unmatched and worth every penny! Their designs are very unique. Not on... Se mer
Företagsinformation
Skrivet av företaget
Atelier for luxury nightwear and home reception wear to celebrate memorable occasions and new beginnings for the brides, mothers for baby receptions and the ladies who want to welcome their beloved ones in a selective style.
Kontaktuppgifter
33 Thayer Street, W1U 2QX, London, Storbritannien
- +447796411978
- info@bocancouture.com
- bocancouture.com
4,7
Utmärkt
116 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I wanted to take a moment to express my…
I wanted to take a moment to express my sincere appreciation for the outstanding service I received at your shop.
A special thank you to llayda for her exceptional professionalism and kindness. Her communication was clear and friendly, and she provided accurate timelines to ensure my dress was ready exactly when promised.
I am truly happy with the entire experience – llayda made the process easy and enjoyable, and her dedication to excellent service did not go unnoticed.
Thank you for such an amazing experience. I will definitely recommend your shop to others!
1 juli 2025
Omdöme utan inbjudan
Where is my order???
24 januari 2025
Svar från Bocan Couture
Dear Nada Alfaleh,
Thank you for your patience. We’re delighted to let you know that your Bocan Couture order has just been shipped!
Each piece is crafted with great attention to detail, and we truly appreciate your support. You can now track your order’s journey with the following tracking number which is sent to you as notification.
If you have any further questions, please don’t hesitate to reach out to our customer service team at customerservice@bocancouture.com.
Warm regards,
Bocan Team
I haven't received my order till now.
I haven't received my order till now.
I am following up on WhatsApp but no confirmation when the order will be shipped. Thank you.
15 januari 2025
Svar från Bocan Couture
Dear Mohamed Attar,
We sincerely apologize for the delay in your order and for any inconvenience this may have caused.
At Bocan Couture, we prioritize delivering a seamless experience and understand how important it is for our customers to receive their orders on time.
We appreciate your patience and want to assure you that we are actively looking into your order’s status. A member of our team will reach out to you shortly with a confirmed shipping update. If your order is ready for dispatch, we will ensure it is shipped as soon as possible.
Your satisfaction is our priority, and we truly appreciate your trust in Bocan Couture.
Thank you for bringing this to our attention. We are committed to making it right.
Best regards,
Bocan Team
It was written that it will take only…
It was written that it will take only two weeks but now we finish the 3ed week it’s not arrive yet
28 november 2024
Svar från Bocan Couture
Dear Rema Almashaly,
We sincerely apologize for the delay in delivering your order and truly understand your frustration.
Our goal is always to ensure a smooth experience, and we regret that the shipping timeline took longer than expected.
We are pleased to confirm that your order should have now arrived. We hope you love your purchase, and if there’s anything further we can do to assist you, please don’t hesitate to reach out to us.
Your feedback is invaluable to us, and we truly appreciate your patience.
Thank you for choosing Bocan Couture. We hope to serve you again in the future with an even better experience.
Best regards,
Bocan Team
Perfect fit delivery takes too long
23 november 2024
Svar från Bocan Couture
Dear Gordon Pirret,
Thank you for your feedback!
We're delighted to hear that the fit is perfect. We sincerely regret the delay in delivery, as we always aim for a seamless production and shipping process to ensure the best experience for our customers.
Your feedback helps us improve, and we truly appreciate your patience. If there’s anything else we can assist you with, please feel free to reach out.
We look forward to serving you again soon!
Kindest,
Bocan
Bocan is the ultimate luxury wear (I…
Bocan is the ultimate luxury wear (I bought 2 pieces) for my hospital delivery day and I couldn’t be more happy! Their quality is unmatched and worth every penny! Their designs are very unique. Not only that but I also I requested some customizations on both my items and their customer support was awesome! They drew my customizations and made sure I am very happy with the changes before placing the order which made it so much easier for me to see how the final result will look like ❤️💖❤️ thank you so much for Bocan team in making my maternity experience just this much better
16 oktober 2024
Omdöme utan inbjudan
I didn’t receive the items yet .!!
4 september 2024
Svar från Bocan Couture
Dear Ms. Al Mallouhi,
Thank you for your feedback, and we sincerely apologize for the delay you experienced with your order. We're happy to confirm that your package has now been delivered, and we hope you are delighted with your items!
At Bocan Couture, customer satisfaction is our top priority, and we always strive to improve our services. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out to our customer service team directly at info@bocancouture.com
We appreciate your patience and understanding, and we hope to serve you again soon.
Warm regards,
The Bocan Couture Team
Svar från Bocan Couture
Dear Ms. Salwa,
Thank you for your lovely feedback! We’re thrilled you’re happy with our products and service. We look forward to serving you again!
Warm regards,
The Bocan Couture Team ❤️
Very good quality
Very good quality, amazing designs, perfect sizes. Shopping experience and customer service very helpful.
Highly recommend ♥️♥️
18 februari 2024
Omdöme utan inbjudan
Svar från Bocan Couture
Dear Ms. Aisha,
Thank you so much for your wonderful review! We're delighted that you loved the quality, designs, and sizing. Your recommendation means a lot to us, and we’re always here to help!
Warm regards,
The Bocan Couture Team ♥️
Svar från Bocan Couture
Dear Ms. Norah,
Thank you for your kind words! We’re glad you had a great experience with our customer service. We’re always here to help!
Best regards,
The Bocan Couture Team
Svar från Bocan Couture
Dear Ms. Lulwah,
We’re so happy to hear you love your order! It’s wonderful to know it matched your expectations. Thank you for your support! 😍
Warm regards,
The Bocan Couture Team
highly recommend
Very good quality, amazing designs, perfect sizes. Shopping experience and customer service very helpful.
Highly recommend ✅
26 maj 2024
Omdöme utan inbjudan
Luxurious sleepwear.
I love their luxurious sleepwear very unique designs extremely high quality, definitely a returning customer.
28 oktober 2023
Omdöme utan inbjudan
An amazing experience!
An amazing experience!
The material is amazing and extremely comfortable, and the customer service is fantastic and the people that work here are very kind people! The colors and designs are gorgeous I 100% recommend!
7 maj 2024
Omdöme utan inbjudan
I love the colors and material
I love the colors and material , great costumer service and luxury sets 👍🏻
Highly recommended
22 april 2024
Omdöme utan inbjudan
Bocan … true touch of elegance
Bocan luxurywear is the best when it comes to beauty, elegance, and femininity. I would always choose it as its worth every pound! Thank you for always making such beautiful pieces!
16 april 2024
Omdöme utan inbjudan
Bocan Luxury Sleepwear
Bocan Luxury Sleepwear: Where comfort meets elegance. Impeccably crafted with sumptuously soft fabrics and elegant designs, it's the epitome of luxury for your nightly routine.
15 april 2024
Omdöme utan inbjudan
when comfort meets elegance
when comfort meets elegance, Bocan nightwear is the best choice for hospital baby reception as it is the most sophisticated luxury wear.
ordered twice and for sure I will order again
22 mars 2024
Omdöme utan inbjudan
The best customer service
The best customer service, made my shopping experience easy as they understood what i wanted and answered in a timely manner. I am also very pleased and happy with their high quality products. I highly recommend them, and would definitely be purchasing more!
5 mars 2024
Omdöme utan inbjudan
We heard a lot of great reviews about…
We heard a lot of great reviews about your things, and they were all true! We are more than pleased! thank you.
9 februari 2024
Omdöme utan inbjudan
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