After checking Bocan’s website many times, I finally went into the store today to get some pieces ahead of my wedding. I’m so glad I did! All the items are beautiful! Handmade, excellent qual... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bocan has the best service that I've ever had, and it's the best place to get post-delivery wear from. I have had two pieces so far, and now I'm ordering the third one due to the excellent fabric. Lla... Se mer
Företaget har svarat
I came into the store looking for a set to use when getting ready for my wedding, and i got to try on almost every type of dress they had in the store. Ilayda was extremely helpful and helped me decid... Se mer
Bocan is the ultimate luxury wear (I bought 2 pieces) for my hospital delivery day and I couldn’t be more happy! Their quality is unmatched and worth every penny! Their designs are very unique. Not on... Se mer
Företagsinformation
Skrivet av företaget
Atelier for luxury nightwear and home reception wear to celebrate memorable occasions and new beginnings for the brides, mothers for baby receptions and the ladies who want to welcome their beloved ones in a selective style.
Kontaktuppgifter
33 Thayer Street, W1U 2QX, London, Storbritannien
- +447796411978
- info@bocancouture.com
- bocancouture.com
4,7
Utmärkt
116 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery is very bad
16 april 2023
Svar från Bocan Couture
Dear Ms. Fajr,
We are truly sorry to hear that and apologies for the delay.
To be able to provide the best quality in the best designs, the production lead time can be exceed the estimated time sometimes.
We are working on this to improve our end permanently.
We hope you are happy with your Bocan and thanks for sharing your feedback with us.
Best,
Bocan Team
The customer service
The customer service was perfect and very helpful! Love the attention and kid support.
27 mars 2023
Svar från Bocan Couture
Dear Ms. Najla,
Thanks for your kind appreciation.
We hope you are happy with your Bocan.
Warmest regards,
Bocan Team
I liked everything I ordered
I liked everything I ordered. The quality was really good and the material suited my preferences. They didn’t take a long time to for it to be shipped every though it is ramdhan and the time is busy.
26 mars 2023
Svar från Bocan Couture
Dear Ms. Rodha Al Thani,
Thank you for your kind feedback.
We are so glad to hear that you had a nice shopping experience with us. Your happiness is our happiness:)
Stay tuned for the upcoming collections, we believe that you'll like them as well.
Kindest regards,
Bocan Team
The response from the employee who is…
The response from the employee who is handling the WhatsApp she is very helpful and easy to communicate i really love her.
The item delivered in a good way and faster than i was expected.
Thanks so much
25 november 2022
Svar från Bocan Couture
Dear Mahra,
Thank you for your feedback.
We give great importance the communication with our beloved customers from the scratch of the shopping journey till after receiving the order.
We are so happy to hear that you enjoyed your journey with us:)
Warmest regards,
Bocan Team
Making the order was so easy and the…
Making the order was so easy and the website it so clean and great I can’t wait to receive my order
10 oktober 2022
Omdöme utan inbjudan
Svar från Bocan Couture
Dear Alia,
Thank you for your feedback.
Bocan Team works on the background in a very detailed way to make the shopping journey in the easiest and the joyful way.
Please feel free to get in touch with us whenever you want:)
Kindest regards,
Bocan Team
Perfect size and lovely lovely material…
Perfect size and lovely lovely material 🥰 and very clean finish
4 oktober 2022
Svar från Bocan Couture
Dear Ms. Fatma,
As Bocan, our aim to make each women feel the most happiest and comfortable in the designs without concerning about the sizing.
We are so glad to hear that you are happy with the sizing and the materials:)
Warmest regards,
Bocan Team
Svar från Bocan Couture
Dear Ms. Kholoud,
We hope you are happy with the design.
The beauty of going with a bigger size, you can always make it smaller whenever you want.
Also please feel free to get in touch with us if you need any further assistance needed :)
Kindest regards,
Bocan Team
Love the material !
25 juli 2022
Omdöme utan inbjudan
Svar från Bocan Couture
Dear Ms. Shaikha,
Thank you for your kind feedback, happy to hear that you enjoy with your Bocan:)
Kindest regards,
Bocan Team
Over priced for the quality and the…
Over priced for the quality and the simplicity of the gown
23 juni 2022
Svar från Bocan Couture
Dear Ms. Lubna Alamdar,
Thank you for sharing your feedback about our gown. We're sorry to hear that you felt the price didn't match the gown's quality and simplicity.
We value your input and strive to offer products that meet both expectations and budget. If you could provide more details, we'd be grateful to address your concerns and ensure a better experience next time.
We appreciate your support and hope to have the opportunity to serve you again.
Best regards,
Bocan Team
"I love this dress
"I love this dress. Very comfortable,You can dress it up with heels or be casual with sandals. It's a perfect fit, great length, and so soft.. very good material looks so expensive.. love it .. I take 3 peace.. I hope soon to take again.. absolutely love it .. thanks for perfect and faster delivery..
Maryam from Qatar
14 juni 2022
The zipper get broken from day one
The zipper get broken from day one.
The cotton is amazing ; very soft highly absorbing, and seems durable
The order delivery is amazing 👏 got it on time
4 maj 2022
Svar från Bocan Couture
Dear Hamda Saleh AlMutawa,
Thanks for your great comments and we are so sorry for the damaged zipper.
We will definitely be taking this under consideration and we will try to fix this.
Please feel free to get in touch with us anytime to guide you.
Thanks for choosing Bocan.
Love,
Bocan Team
Excellent materials and superb quality…
Excellent materials and superb quality ❤️ Felling like a princesses
1 maj 2022
Thier products are amazing and high…
Thier products are amazing and high quality. Customer service are superb.
26 april 2022
Very nice i love it
27 februari 2022
Omdöme utan inbjudan
Not my first time ordering
Not my first time ordering, extremely happy with the items and the service 🤍
28 november 2021
Omdöme utan inbjudan
I love the quality and design
5 juli 2021
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