Ordered materials 2 days before pick up . Arrived at the depot went to reception.The staff at the reception were very efficient and dealt with my order right away.Left reception and into the steel yar... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am a private buyer and was treated like royalty! They brought in a non stock sheet next day and that is impressive for a one sheet order. Shop floor guys were great loading up. I fell foul of the co... Se mer
Quick and easy from order to delivery I ordered non slip strips for my decking great product Only downside,, maybe countersink the screw holes so screws are flush ,, we did go through A LOT of co... Se mer
Breath of fresh air dealing with this company. It was easy to place my order, they delivered as promised on time. Each member of staff I dealt with was most helpful, efficient and friendly. I would no... Se mer
Företagsinformation
Skrivet av företaget
We are BM Steel Barclay & Mathieson is a long established steel stockholder with depots across the UK. We have a feel for steel We stock it, we process it, we deliver it We pride ourselves on our product knowledge and our customer service.
Kontaktuppgifter
Shieldhall Works, Hardgate Road, G51 4TB, Glasgow, Storbritannien
- 01795 905666
- websales@bmsteel.co.uk
- bmsteel.co.uk
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very fast response from placement of…
Very fast response from placement of order to being ready to collect
26 februari 2026
Quick and easy service
22 februari 2026
Easy order process from start to finish…
Easy order process from start to finish and was kept up to update with my order. Workshop guy was friendly and helpful too.
Great service overall.
19 februari 2026
Selling faulty stuff
22 februari 2026
Svar från BM Steel
Thank you for your feedback. We’re sorry to hear about the issue you’ve experienced. We’d really like to look into this further with our quality control team so we can fully understand what’s happened.
If possible, please send a few photos of the items you received to websales@bmsteel.co.uk. This will help us review the matter promptly and support you with the best resolution.
Thank you for your help.
Delivery Driver went above and beyond…
Delivery Driver went above and beyond in my opinion.
25 januari 2026
Excellent service
Excellent service, delivery coordinated from placing the order and executed as planned
15 februari 2026
Great service
13 februari 2026
Great product. Great price. Great service!
Ordered via the app which was easy to use and had a 5% discount. Was given a "latest by" date for collection. Got a call on the morning of the date saying ready for collection. On collection reception staff are friendly and helpful. Over the yard to the warehouse. Was helped out to the van with the order. Everything cut to perfection. Great product. Great price. Great service!
5 februari 2026
Very happy with the service received
Very happy with the service received. Scott was very helpful when I phoned to discuss my requirements. Delivery arrived on stated day. The driver called the day before to give an estimated time and then when he was 30 minutes away. Excellent all round.
15 januari 2026
New minimum order terms caused my overpayment- sorted
Wanted a piece of steel that is showing as £4.50 including vat on their website ( I’ve purchased the same thing before) i was charged £36+vat, when i questioned this i was informed that they had done me a favour as there’s a minimum order of £50+vat !!! So I was charged for 8, the lady who served me never gave me any indication of this, I’ve contacted the customer service and I’m waiting for the response, I’ll keep this review updated —-So I received an email from Darren Foster today apologising for my experience and providing me with his assurance that he will be ensuring that the minimum order amount will be made clearly displayed in the future and ended the matter to my full satisfaction, Thanks Darren 👍
6 februari 2026
Omdöme utan inbjudan
Svar från BM Steel
Thank you for your feedback, and we’re genuinely sorry for the upset and inconvenience this situation has caused. We’re reviewing this matter carefully, and it has been escalated to our senior management team for further investigation. We truly appreciate you bringing this to our attention.
buying with BM Steel
BM Steel offers honest and helpful service, with competitive pricing compared to other suppliers. The stock lines are extensive and impressive, and their staff are approachable and communicative. Parking is convenient for lorries, trucks, and cars, and the location is easy to find. I look forward to conducting more business with them. I will be using there APP asap.
T J Miles
30 januari 2026
It’s a ‘steel’!…
When you want steel delivered quickly, reliably and at a great price, these are the people! Great service and communication.
21 januari 2026
Customer service
Customer service was brilliant and at the time I couldn't beat the price.
22 januari 2026
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