BMG Scooters Omdömen 

I dropped off my scooter and paid £655. I also paid separately for a mirror and was told it would be replaced free of charge. It has been over a week and I still have no detailed invoice. I have no idea what each part costs or how much the labour is. When I asked for an invoice I was told “admin is very behind.” When I followed up again, they took offence at me calling it a “final notice” and tried to lecture me. They are fitting a £34.99 Oxford premium controller instead of the advanced version. The parts they promised are still on back-order. Zero transparency and zero accountability after taking payment. Would not recommend.

when I bought a motorbike I was advised Aprilia because Italian ones are the best... I bought a new scooter there and in the first month I already had problems, it makes noise, chokes and does not always start.. after 18 months I have the same problem because the BMG Richmond service does not see the problem and if they do not see it they cannot fix it.. I sent a clean video, I showed the problem live, they cannot fix it, they told me 'if you do not like the motorbike then sell it' do you understand? you buy a new motorbike from them, damaged they fix it and even impudently tell me that I can sell it if I do not like it... BMG is a joke

Really great product and service - bought mp3 in 2016 … loved it …. They sold it for me in 2019 when I got another mp3.
Supplier of Great machines and also they provide 1st class servicing dept - great customer service and communication. Well done BMG. Michael M

Good bike very helpful sales people

I bought a Suzuki sv650 from BMG a few weeks. It’s the second bike I have bought from BMG and just like the first the service was fantastic. Craig was super helpful and had the bike ready for me on the day of collection with some helpful advice too. Five star service and buying experience.

Honest and professional. I've bought 3 bikes from them now, and they are the best motorcycle dealer I've dealt with

Craig is incredibly knowledgeable and great at helping you decide which scooter would suit you best. Really excellent customer service and after care. Thoroughly recommend BMG Scooters.

Bought a Hayabusa from Craig - excellent service and support throughout.
Highly recommended.

Very responsive, available willing to give advice above and beyond the call. Bought a new GSX from Craig and has been pain free and informative. 100% recommended.

Excellent service from the guys at BMG Scooters. Thanks to Craig and his colleagues for keeping the purchase of a brand new Vespa an easy process.
Would definitely recommend and use the company in the future.
Paul
Sheffield

Great service and advice from David and Craig. Kept very well informed throughout my purchase of a shiny new Scooter. Very happy with BMG scooters in Richmond and would happily recommended to friends and use them again. Went above and beyond to ensure I could fit my bike though a tight gate in a narrowish alley. Thanks!