Blinds Parts Direct Omdömen 

Very happy as was told 7-10 working days and it arrived within 3
Great product and cheaper than the others

As described. Arrived on time. Thanks.

I returned an items a few weeks ago and I have had no acknowledgement from the company. I am unable to get hold of them by email or phone, and therefore no refund has been given.

Easy to use website and goods arrived packaged well and quickly

Prompt delivery and the items are first class. Thank you so much. I'll use you again and pass it on to family and friends.

Blinds direct sent the wrong item. I sent them an email to arrange for return and left a message on their answering service but got no reply to either. I have called many times since but get an automated message saying that the message box is full. This is outrageous. I placed the order by clicking on the photo of the part I need. In addition, I was surprised that they gave no part number nor the dimensions so assumed that it was a standard size for roller blinds. So Blinds direct owes me £7.5 and I paid £5 for postage. All for nothing. I recommend you do not use this company.

string was difficult to attach to the vertical blind bottom pins, otherwise very good

Over a week and they haven’t been delivered - no contact from the company and the Royal Mail tracking number says it’s not yet tried to be delivered

I have recently moved and computer entered the old address on a buy now command, I tried to contact you but only got answer machine. No call back from you or answer to emails sent. Absolutely no customer service.

lack of branding on blinds and components makes it difficult to be confident that you are getting the right part. Perhaps you can solve this with a guide?

Did not arrive within 3 working days (four) even though I paid the premium

I really wanted to talk to the company about the product and about posting to the UK islands, but couldn’t get through despite many attempts! I decided to order the product anyway and have it posted to mainland uk! The tracking didn’t work, after reading some reviews, I started to think it was a scam, but the parts did arrive !

quick delivery

thanx

Great range of products with clear description. Prompt delivery. Thank you

Bought and paid for an order yet was left hanging (no pun intended). Refunded money 6 weeks after purchase with some chasing, a relief but communication from Blind Spare Parts / My Decor Store has been non-existent.

Delivery was quick but on receipt, the roller cord and mechanism were not compatible. We had to go out and buy the correct part. However, customer services were very responsive and if we had more time, I am sure they would have despatched a new part. They refunded our additional costs to sort out the problem. So in summary, good dispatch and customer service, poor quality control.

I bought some replacement parts for roller blinds. They didn't match, customer service was very helpful in resolving this.

Not much in the way of communications to let you know if it had been dispatched, or any instructions on using the parts, but otherwise it all arrived promptly and well packaged, and the parts are working well so no complaints really.

Good price, fast delivery, easy to fit and looks good.

I was disappointed with customer service as I had a query on my order - I tried to call to discuss but answer machine was full. I also sent 2 emails with no response…not sure I would use this company again.