Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My order arrived incorrectly, and instead of resolving their own mistake, they kept asking for unnecessary details and refused to fix the issue. Based on my experience, it’s not worth the risk of buying from them.
one of the blinds arrived broken, even the most simple of people could see the way it was packed it would break.
contacted and got a response within 2 days, saying a replacement part would be sent a a matter or urgency, 2 weeks later, no communication, no part, not replying to emails.
I placed an order for blinds on the 22/12/2025 which i recieved on the 07/01/2026.
The blinds in general were of incosistent and poor quality. Most had large gaps on either side allowing more light than anticipated to enter the rooom when the blind was extended.
The wall mounting unit was of good quality and fitted snugly into the window frame and according to measurements given.
Several blinds were cut skew and bowed away from the centre of the window frame further exacerbating the issue of the gap between the blind and window frame.
One of the blinds was not shipped with a mounting unit which was communicated via email to the company to reoslve. They responded a week later saying shipment would occur in 48 hours.
After 2 weeks of repeated follow ups they have not shipped the missing parts and do not respond to emails.
I would not recommend using this given my exerience with them.
After sales service is virtually non existent so if they don't get your order correct on the fist go, good luck trying to get anything from them.
An absolute disgrace.
We ordered from this company as my parents had a positive experience and we loved the look of their blinds.
We ordered them & 2 weeks later there was no update so I contacted through live chat. I was there only told that our blinds were out of stock. No communication from anyone telling us this previously, I had to enquire myself.
The agent said he would get back to me and let me know what was going on. He didn't, I had to email again to see what was the hold up.
I then rang directly as I was so fed up. This was November 4th and I was then told that 3 blinds were in stock and the other 2 are out of stock until December?! We were moving into our new home within the next few days and had no blinds. I asked for a refund which was apparently processed the next day, November 5th, yet I still haven't received my refund.
Absolute nightmare to deal with except the lady on the phone when I requested a refund.
If it's not in my bank by Wednesday I'll be going much further.
Stay away from them totally. We went to blinds to go and our blinds were dispatched in 5 days.
I’m still waiting on a blind that I ordered at the start of July. They are very hard to contact
Goods exactly as ordered delivered quicker than I expected.
3 weeks after submitting my order, and despite weekly chats with their support team where they promise speedy delivery, here I am, still waiting for my products
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
