Called the customer service line to get some information about a part and to see if I could obtain one (Not faulty, just needed an extra one). I received absolutely brilliant service from Paul, who as... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The blinds are a perfect fit, from initial contact with Nathan at order to fitting by Tom the services provided were excellent. The blinds are excellent quality, fitting was efficient with a time sl... Se mer
Avoid. Appalling customer service and very expensive product. Blinds very delayed installation and first ones had to be sent back pre-installation as faulty, second set we were told were faulty on unp... Se mer
Företaget har svarat
WOW! What an impact the fly screen and blackout blinds made in my sons attic room which has two Velux roof windows…he is a gamer and he now has total blackout a gaming experience on another level.... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Avoid
Approached them for recommended installers. Install quality was mediocre. Installer stopped communicating. Blindscreen washed their hands of it. Expensive product, deteriorating quickly. Avoid
WOW can’t believe how good they are
WOW can’t believe how good they are, I’m a night worker and they block all the light perfect. So professional from start to finish. I want to fit my whole house with them. Thank you blind screen
I forgot they were coming
I forgot they were coming, but they rang and waited for me to turn up.🫣
I didn't have to ask them to take their shoes off.
They were done and dusted in about 45mins, my rooms are so bright and airy. I can have my windows open wide without pesky flies and wasps coming in.
The blackout screen in the bedroom is awesome...the one in the lounge gives the best effects. Thankyou guys and all the best.
15 months to not even be blackout
I waited 15 months for white fabric to meet quality control (they initially never checked them). The local company that installed them were helpful the entire time but struggled to deal with blind screen and now recommend customers to not buy their products because of how unhelpful the company is.
I've just had them installed today and there is still light bleeding through the structure. The local company checked multiple times before placing the order that a lower trim (allows me to use the window) will still work and they were reassured it would, obviously this was not the case.
Blind screen also forgot to send a part so that will require installation at a later date
I've waited so long, spent a lot of money and I'm so disheartened.
Someone else sent their back for not being blackout and the walls were seriously damaged so I don't know what I would do if they offered to resolve it
Amazing
Amazing. Transformed my bedroom. I can sleep in now. 5 stars.
Brilliant product
Brilliant product. Great service from very beginning. Friendly sales rep who did all the measuring and applied a good discount on our final order. Fitting was quick and easy and took just a couple of hours ( for 2 very large windows). Reduction of light into the room was excellent and prompted another order for our third bedroom. Cannot recommend this product and company enough. In fact will be ordering more screens from them in the near future
Blinded with the results.
Came to our house and fitted the blinds in very good condition and left it cleaned 👌.working great 👍.
Bill who fitted our Blinds the Best
The Blind screen look awesome, easy to shut and keep the heat away in hot weather, But the best experience was with Bill from the Acorn Blinds in Bedfordshire,is a highly professional who fitted all our blinds screens, and he bend his schedule as our needs, what can I say rarely you can find people like Bill
After looking for 5 years for a blind…
After looking for 5 years for a blind to suit our patio window we chose Blind screen. The sales, and fitting service was very professional and friendly, We where guided through the whole process with care and curtesy by the whole Blind Screen office.
The product looks great and does exactly what we wanted
The blinds are very good quality.
The blinds are very good quality.
They give complete black out/fly screen all in one package.
The blinds are very neat and unobtrusive.
The fitting was excellent.
Blindscreen kept us informed of the terms with regard to interim payments and of the fitting date.
Blindscreen gave a realistic fitting date in the first place.
Excellent company, very very impressed
Friendship couldn’t fold anything really pleasant people would recommend them to anybody fits a lovely pitch black at night though can’t see what we’re doing
Brilliant blinds
Brilliant blinds. Friendly and efficient surveyor and fitters l would highly recommend.
Amazing company with a fantastic…
Amazing company with a fantastic product. No gimmick with the blackout....the lights go out and can't see my hand in front of my nose. Fantastic night's sleep.
Easy quick and professional fitting service.
Look classy, super easy to use. Roll on summer and being able to leave the windows open and not be deluged with bitey insects. Getting all our windows done and a door.
This is the second time I’ve had a…
This is the second time I’ve had a blind fitted and would recommend them. Quick service and blinds are really good quality.
We’ve had a bifold door blind and…
We’ve had a bifold door blind and screen for a year now and couldn’t imagine being without it, looking forward to summer and using the screen so we can have doors fully open and not get any unwanted critters flying in.
The whole team is fab, no issues at all, easy and uncomplicated experience, looking forward to having our next ones done, bedrooms will be fantastic xxxxx
Poor Service Product not good
Solihull customer of Soft Options Curtains and Blinds Ltd. Very poor and disappointing service starting with the inability to correctly measure the window. Blind Screen blackout blinds are not fully black out if white blinds chosen which I wasn’t told until the quote had a Note to say 95% effective. Was told that the 02 frame would help and go and view at their shop Went to the shop surveyor had taken samples out back in a little over an hour Couldn’t stay so they promised to send video Didn’t receive it chased and it was sent. Was told 100% effective white available in Oct delayed then to November then January. Then told that the measurements were wrong and I should pay £200. Was already expensive so asked for my money back. They then tried to split the additional cost. Too little, too late. Didn’t believe anything I was told gave up and asked for my deposit back
Do not use this company!
I placed the order on the 13th of June, it's now the 23rd of August and still no product. still no confirmation email or dispatch email. Continuously emailing asking for updates and get the response its been dispatched but we don't know what the currier is doing. shocking customer services. Will not be ordering from them again and will advise others not to also.
Awful
Order placed 17th June. We are now 6th Aug. Local firm who placed the order from blindscreen have been advised that there has been a manufacturing defect with light appearing through the white blind / material issue. Due to this defect all orders are backed up. I am told there is no date and just have to wait. At least another month. So looks more like a 4 month wait in total. Why are blindscreen not reaching out to say sorry about the manufacturing defect? They have left it up to there sellers. How sad. Could be hundreds of customers being let down in this way. Zero customer care or service. Take care before you order.
Great product and great service
We had a double blind made up for our bifold door the fly screen is a god send no flies all summer and the black out is fabulous
They blend seamlessly into our windows…
They blend seamlessly into our windows and were easy to install. Highly recommend!
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