Bought these on a trip flight to Morocco. Promptly registered with them and got an email back in confirmation of the warranty ( a year longer than A’s ) App was intuitive and once I got used to th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Going abroad I inadvertently left my Apple ear buds at home. Bought these on the plane as I like listening to music when sunbathing. They are really decent quality and with the associated app, the ran... Se mer
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I couldn't get on with these at all. The charging process isn't as described in the manual, with lights showing a different colour to what was expected. Skipping a track results in noise cancelling b... Se mer
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Received this camera as a present; it initially arrived with minor damage but was swiftly exchanged at no cost. Coming from a rather hefty moto camera, I was initially apprehensive about this one due... Se mer
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Företagsinformation
Skrivet av företaget
Discover Bitmore, where eco-friendly tech meets innovation. As proud BCorp Certified pioneers, we're committed to using business for good, offering sustainable, stylish technology accessible to all. From 100% recycled plastics to eco-friendly packaging, we're leading the charge in reducing waste while delivering top-notch performance. Join us in our mission for a greener, smarter world.
Kontaktuppgifter
Park House, 15-19 Greenhill Crescent, WD18 8PH, Watford, Storbritannien
- +44 (0)20 3026 2608
- justask@bitmore.co.uk
- bitmore.co.uk
4,5
Utmärkt
300 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Would recommend product and service to anyone …
Please with product and after sales device
30 maj 2025
Svar från Bitmore
Thank you for your kind review. We are very please that we were able to provide you a satisfied experience. Do get in touch if we can assist you further.
Best,
K
Ryan was very help full when i was…
Ryan was very help full when i was having difficulties with placing my order on the website.
27 maj 2025
Svar från Bitmore
Thank you for your kind feedback on Ryan. It's always good to hear our team is able to solve customer concerns quickly.
Best,
K
Great buds with great sound and great
Great buds with great sound and great
value for money 👌
13 maj 2025
Svar från Bitmore
Thank you for your review. Glad to hear you like the earbuds, we hope it brings you great experience with nice music.
Best,
K
Svar från Bitmore
Thank you for your review.
We're sorry you had an issue initially, but are very glad its all sorted.
Best,
A
Product broke on the second use
I paid over £20 for an E-Cord MFI charging lead and the jack for the iPhone snapped off the second time I used it. Absolute waste of money.
Edit after the response below: No, I haven’t been in touch with your customer team. Why lie about that?
21 april 2025
Omdöme utan inbjudan
Svar från Bitmore
Thanks for your review.
I'm sorry to learn of your issue with the e-Cord MFI, I believe you may have already been in touch with our customer service team who are arranging sending you a replacement.
Please do get in touch if you need further help.
Best,
A
*EDIT*
Hi, thanks for such a quick response.
Please accept our apologies, we must have got you mixed with another customer. Please could you reach out to our customer service team directly on justask@bitmore.co.uk and they can issue you a replacement e-Cord MFI.
Again, apologies for the mistake.
Best,
A
Good item !
I was glad to be acknowledged , as my communications had gone astray 're : A faulty speaker .
The second Purchase didn't work, the first one worked fine.
I was glad to be sent an item as a gesture of goodwill, as the co!many had no stock of th speakers.
26 mars 2025
Svar från Bitmore
Thank you very much for the feedback.
We're glad we've been able to provide you with an efficient service.
Once again, apologies for the initial issue you had.
Best
K
Very helpful member of staff- my…
Very helpful member of staff- my product had failed within the warranty period. A replacement was organised and sent quickly.
26 mars 2025
Svar från Bitmore
Thank you for your review!
We're sorry you had an issue initially, but are very pleased it was resolved quickly.
Best,
K
Svar från Bitmore
We're sorry to hear of your experience.
We have searched your name within our customer database but are unable to find any record.
So that we can best assist you, please could you drop us an email on justask@bitmore.co.uk and one of the team will be happy to help.
Best,
A
volume level
love them but not very loud ' is there a way of increasing the volume.
8 februari 2025
Omdöme utan inbjudan
Svar från Bitmore
Thanks for your review. If you could kindly reach out to our support team with your query and the product, they will be able to help, you ca reach them on on justask@bitmore.co.uk.
Best,
A
Bitmore offers decent customer service
Bitmore offers decent customer service. I had issues with their products, like earphones that stopped working, but they were quick to replace faulty items under warranty without hassle. Communication was good, and they provided regular updates and a tracking link for the delivery. Overall, a satisfactory experience with prompt resolutions.
31 december 2024
Omdöme utan inbjudan
Svar från Bitmore
Thank you for your kind review. We're glad our team was quick to help you with your issue.
Best,
A
Outstanding Customer Service
I purchased a pair of faulty earbuds. I e-mailed Bitmore Customer Services and a replacement pair were sent immediately. Outstanding no nonsense customer service - well done Dave!
13 januari 2025
Omdöme utan inbjudan
Svar från Bitmore
Thank you for your kind review. We are very please that Dave was able to assist you promptly, and are sorry for the initial issue. Do get in touch if we can assist you further.
Best,
A
I purchased a Bitmore TrueSence TWS…
I purchased a Bitmore TrueSence TWS earpods on a Ryanair flight a couple of weeks ago and when I opened the earpods at home I found that one of the earpods was not working and would not charge.
I emailed the customer support and explaint the situation, afetr confirming my details of puchase and a receipt for the purchase Ryan from customer support was able to authorise an immediate replacement which was confirmed by their couriers, Royal Mail and received within 48 hours. The new pair of earpods are perfect.
Initially bemused customer and now extremely happy with the purchase and all the support given by the support team at Bitmore... WELL DONE!
7 december 2024
Omdöme utan inbjudan
Svar från Bitmore
Thanks for leaving us the comment! Glad that your replacement arrived nice and quick, hope you can enjoy the music with the earbuds.
Best
K
Svar från Bitmore
Thank you for your kind feedback on Ryan. It's always good to hear our team is able to solve customer concerns quickly.
Best,
A
Fantastic product
Had an issue at the start and the after sales department were fantastic and resolved the issue promptly.
The product is also fantastic and worth every penny.
29 november 2024
Svar från Bitmore
Thanks for your kind review.
We're sorry you had an issue initially, but are very pleased it was resolved and you like your Bitmore product.
Best,
A
Fab multi lead
Absolutely fantastic product and company we bought our first lead on our plane to the Dominican Republic this year with TUI and it was invaluable so much so I have now bought 3 more of the leads directly from Bitmore ... thank you awesome stuff !!!
13 november 2024
Svar från Bitmore
Thank you so much for your review, we're glad you love our e-Cord Rapid cable. Happy charging!
Best,
A
Fantastic customer service
I had a issue with one of the earplugs not working properly.
Ryan at customer service was fantastic.
After a few emails over a few days to establish everything a new set was sent out to me which are working perfectly.
All in the customer service is outstanding.
1 december 2024
Omdöme utan inbjudan
Svar från Bitmore
Thank you for you kind review. We're pleased we were able to help you out, and are sorry for the initial issues you faced.
Best,
A
I had an issue with bitmore earbuds…
I had an issue with bitmore earbuds which was no fault of bitmore it was the mistake of the Royal Mail a replacement pair was sent out immediately by bitmore great customer service
4 november 2024
Svar från Bitmore
Thank you for your kind feedback :)
Best,
A
Svar från Bitmore
Thank you for your review. Glad to hear you like our neck pillow, we hope it brings you great comfort on your flights.
Best,
A
Courteous and efficient service.
14 november 2024
Svar från Bitmore
Thank you for your review, its highly appreciated. We hope you enjoy your TWS.
Best,
A
Bought a power bank from easy jet and…
Bought a power bank from easy jet and used it 3 time now and has stopped working. Really upset. Didn’t take a recipe on flight.
It says clearly Bitmore on my power bank.
Also apologies just checked flight it was brought from Ryanair on flight.
14 juni 2024
Omdöme utan inbjudan
Svar från Bitmore
Thanks for your review and confirmation of the airline.
Could you please drop us an email on justask@bitmore.co.uk and we will get a replacement you to you.
Best,
A
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.